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Re: Correction necessary on IS web page

daemon@ATHENA.MIT.EDU (Kris Nyzio)
Wed Jun 30 10:31:21 1999

Message-Id: <v03020905b39fda066d6a@[18.152.1.126]>
In-Reply-To: <199906301416.KAA28132@salticus-peckhamae.MIT.EDU>
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Date: Wed, 30 Jun 1999 10:30:12 -0400
To: jmhunt@mit.edu
From: Kris Nyzio <knyzio@MIT.EDU>
Cc: is-home@mit.edu

Hi,
I have added text to both entries on the install.html page.

Simple: Request that an open port on an existing jack be activated for
ethernet. This is a request that will be submitted to the Computing Help
Desk for four or fewer ethernet activations.

Complex: Request that multiple ports be activated and/or request that new
jacks be installed. This is a request for large (five jacks or greater) and
complex network installations only.

Please add/subtract/edit as you see fit, and I'll update the changes.
Kris

>http://web.mit.edu/is/help/network/install.html
>
>can you please rework the wording so that it is clear that single jack
>requests go to the helpdesk and are not complex.  we have had two
>customers use the complex drop request form to ask for a single jack and
>drop.  that should go to the help desk.  from the wording next to Complex
>Ethernet Installations, i can see why they think a new jack is handled by
>the Complex form.
>
>thanks,
>jonathan
>DCS x3-0172




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