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Date: Wed, 30 Jun 1999 10:16:00 -0400 Message-Id: <199906301416.KAA28132@salticus-peckhamae.MIT.EDU> From: jmhunt@MIT.EDU To: is-home@MIT.EDU (IS Webmasters) http://web.mit.edu/is/help/network/install.html can you please rework the wording so that it is clear that single jack requests go to the helpdesk and are not complex. we have had two customers use the complex drop request form to ask for a single jack and drop. that should go to the help desk. from the wording next to Complex Ethernet Installations, i can see why they think a new jack is handled by the Complex form. thanks, jonathan DCS x3-0172
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