[1247] in IS Home Pages
Re: IS-HOME CAN'T FIND: Printer update turnaround
daemon@ATHENA.MIT.EDU (Chris Griffith)
Mon May 22 13:42:49 2000
Mime-Version: 1.0
Message-Id: <p0431010eb54f1f1dedf3@[18.152.1.189]>
In-Reply-To: <200005221727.NAA15668@sicarius-spatulatus.mit.edu>
Date: Mon, 22 May 2000 13:42:44 -0400
To: doreenc@mit.edu, is-home@mit.edu (IS Webmasters)
From: Chris Griffith <cg@MIT.EDU>
Content-Type: text/plain; charset="us-ascii" ; format="flowed"
The referenced form submits to Athena Server Operations. When we set
up the form over a year ago, Jonathon told me that the turnaround
time is approximately one week. Not sure why that info never made it
onto the form.
Kris: could you take care of this?
Chris
At 1:27 PM -0400 5/22/00, doreenc@MIT.EDU wrote:
>--------
>
>** What were you looking for?
>I am looking for a time frame for getting my lan hardware recognized
>by the system.
>
>** Where did you expect to find it?
>
>Actually, I was talking to the help desk as I was completing this
>form and no one there could tell me the turn around time. It might
>be helpful if such information was on the page itself.
>
>** Is there a page that you're referring to?
>
>** Please provide the url:
>
>http://web.mit.edu/is/help/print/
>
>** Comments:
>
>The help desk sugguested I contact you about this. Because of the
>long turnaround time on the printer repair, we have been without a
>printer for over a week. Is there any way to let me know how
>quickly this can be done? It would make my life a lot easier if I
>had a better idea of when the printer would be usable again.
>
>
>
>
>Referring-URL: http://web.mit.edu/is/help/print/
