[170713] in North American Network Operators' Group
Re: Cisco warranty
daemon@ATHENA.MIT.EDU (Simon Lockhart)
Fri Apr 4 04:09:44 2014
Date: Fri, 4 Apr 2014 09:09:27 +0100
From: Simon Lockhart <simon@slimey.org>
To: Laurent CARON <lcaron@unix-scripts.info>
In-Reply-To: <533E6265.9050101@unix-scripts.info>
Cc: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Fri Apr 04, 2014 at 09:42:29AM +0200, Laurent CARON wrote:
> My device is indeed supposedly covered by a lifetime warranty. Since I'm
> still in the timeframe of less than 5 years after EOS...it should be
> good...should.
The *Limited* Lifetime Warranty is only offered to the original purchaser of
the equipment from Cisco. If you're registered with Cisco as the purchaser,
there's no reason they wouldn't honour it. If you're not, because the person
you bought it off is registered as the original purchaser, then you'd need to
go through that person/company to get the warranty from Cisco.
Simon
