[122346] in North American Network Operators' Group
Re: Ticket/Asset Managment system
daemon@ATHENA.MIT.EDU (Jens Link)
Fri Feb 12 12:31:45 2010
From: Jens Link <lists@quux.de>
To: <nanog@nanog.org>
Date: Fri, 12 Feb 2010 18:31:14 +0100
In-Reply-To: <9AE359BC72A96945AD88480EC357535704CF5B56@MOMEX2.momentous.ca>
(Brandon Grant's message of "Fri, 12 Feb 2010 10:56:57 -0500")
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
"Brandon Grant" <brandon@momentous.ca> writes:
> Also, I am hoping to find a tool that can tie in with SNMP software so
> I can have tickets auto-generated for certain types of SNMP traps or
> polling failures.
Do it the other way round: Use something like Nagios, Zabbix or Icinga
for monitoring and if a fault is detected let the monitoring system
send a message to your ticket system.
Jens
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