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re: Re: Buggy 4.0 && unhappy user

daemon@ATHENA.MIT.EDU (Scott Sharkey)
Fri Oct 25 08:51:08 1996

Date: Fri, 25 Oct 96 9:16:22 EDT
To: <redhat-list@redhat.com>
From: <ssharkey@lanshark.com> (Scott Sharkey)
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com

Christopher Horn <chorn@warwick.net> Wrote:
| 
| PSCI wrote:
| > 
| > No. You are not alone. Many people were under the impression that RH4.0
| > was a 'finished' product. I was too. This is the world of "Linux" though,
| > and very little should be taken for granted with such a new and rapidly
| > evolving creature. Dont get me wrong, the people at RedHat are fine
| > people, esp. the tech. expertise. Unfortunately the product was pushed out
| > the door too fast this time. It is unfair to make a community of trusting
| > users unknowingly become beta-testers. I hope (and trust now) it will be
| > different for future releases. Rule no. 1: Always keep backups; Rule no.
| > 2: Always keep backups. Rule no. 3: Patience.
| 
| I doubt that the intent at Redhat was to make everyone beta testers.
| They had a beta, remember? How many people tried it? Of those that did,
| how many reported any problems they had to work around? You simply can
| not expect a small company like Redhat to have the resources to do
| compatibility testing on hundreds, let alone thousands, of hardware
| combinations. It apparently worked fine on all the machines they had
| access to, and keep in mind that included the Sparc and Alpha platforms,
| not just the Intel.

Yes, but the beta was Rembrandt, not Colgate.  I tried Rembrandt... it did not 
have the problems that Colgate does.  BUT, unfortunately, as far as I know, 
Colgate was not as widely tested.

| Another thing I'd like to point out is that they seemed unprepared for
| the sheer demand for the product, which means it obviously has a fairly
| large base of people who have tried to install it already. The more
| people that use something, the larger the group of people who will be
| having problems. Those people will be asking for help, or griping, not
| the ones who have not run into problems.

Very true.

-Scott


Scott Sharkey
President/CEO
LANshark Systems Inc.


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