[6472] in RedHat Linux List
Re: is it possible for redhat to forward the ...
daemon@ATHENA.MIT.EDU (Todd Weible)
Wed Nov 27 14:43:57 1996
Date: Wed, 27 Nov 1996 12:40:18 -0700 (MST)
From: Todd Weible <toddw@cyberhighway.net>
To: redhat-list@redhat.com
In-Reply-To: <3.0.32.19961127103748.0068f758@rs6000.cmp.ilstu.edu>
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com
On Wed, 27 Nov 1996, Jeff Lovell wrote:
>
> Well, how about developing a redhat-support listserv that people that want
> to volunteer their help can help out when ever possible. I know just what
> you guys need, another list :)
>
> Jeff
Problem is that RedHat doesn't want to be responsible for what I tell a
customer. support@redhat.com is the place a registered customer gets full
technical support from RedHat, redhat-support has a similar implied
meaning if you require that only registered users post (somehow). If
anyone can post, then it is just breaking this list into two. It would be
awefully difficult for RedHat to explain that the response a customer
recieved from their message to support@redhat.com was not actually a good
thing to do. I can guarantee RedHat won't impliment such a strategy.
$.02 from me
Todd Weible "Venimus, Vidimus, Dolavimus"--SSC
toddw@cyberhighway.net or tweible@onyx.idbsu.edu
Computer Science Boise State University
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