[2549] in Enterprise Print Delivery Team
Re: Problem with spooling the output of the G/L Statement run
daemon@ATHENA.MIT.EDU (Lynne E. Durland)
Wed May 7 10:03:33 2003
Message-Id: <5.1.0.14.2.20030507100207.02600840@hesiod>
Date: Wed, 07 May 2003 10:03:28 -0400
To: Jay Nickerson <jnicker@MIT.EDU>, David F Lambert <LAMBERT@MITVMA.MIT.EDU>,
Gillian Emmons <gemmons@MIT.EDU>, David Rosenberg <rosenberg@MIT.EDU>,
r3-admin@MIT.EDU, r3-print@MIT.EDU
From: "Lynne E. Durland" <durland@MIT.EDU>
Cc: Enterprise Printing Delivery Project Team <printdel@MIT.EDU>,
debbie@MIT.EDU, klyons@MIT.EDU
In-Reply-To: <5.1.0.14.2.20030507091507.01a02c18@hesiod>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
Hi,
I called Jay, and he tried submitting a statement on SAP to ep12, and it
did not come through. I was able to print a test job to GLMP from
Athena. I also talked to George and he and Ron are looking into this.
Lynne
At 09:25 AM 5/7/2003 -0400, Jay Nickerson wrote:
>Hello,
>
>I'm thinking it has to do with the new machine I upgraded to recently. I
>found that I could not map to printer EP12. I called Lynne and she
>informed me that I needed to get KLP installed. Bill Huxely installed KLP
>and then printer EP12. Bill helped me last evening at about 6 pm. I
>started the statement job earlier in the day yesterday. Also, I have not
>been receiving any other reports such as 001's and 4 copies of the Fund
>Analysis report for April 2003. Could this be the problem? And now that
>KLP is installed will the problem go away? Do I need to rerun the
>statement job?
>
>Jay
>
>
>At 08:43 AM 05/07/2003 -0400, David F Lambert wrote:
>>Gill,
>>
>>I don't see any GL jobs queued on the IPM side. I'll make sure Sue Starr
>>or Lynne Durland look at the problem. In the future, it would be best
>>to contact either DOST (x3-7049 or dost@mit.edu) or ISST (isst@mit.edu).
>>Will let you know what we find as soon as possible.
>>
>>-Dave
>>
>>On Wed, 07 May 2003 08:30:22 -0400 you said:
>> >Hi David and all,
>> >
>> >Who should we be contacting about this problem? Sounds important.
>> >
>> >- Gillian
>> >
>> >At 11:56 PM 5/6/2003 -0400, David Rosenberg wrote:
>> >>The job to produce the April G/L Statements is currently running on
>> production
>> >>(under user ID JNICKER). I looked on SAP at the status of the job
>> >>producing the
>> >>statements and the spool files. The job seems to be doing fine, but
>> all of the
>> >>spool files are shown with status "Error". Here is the log from one of the
>> >>spool
>> >>files. (I don't know whether the files are bring spooled to InfoPrint
>> >>Manager.)
>> >>
>> >>--
>> >>/David Rosenberg
>> >>
>> >>
>> >>
>> >> SAP spool error log
>> >> =====================
>> >>
>> >>Print request processing log
>> >>----------------------------------------------
>> >>
>> >>The host spool is reporting errors
>> >>------------------------------------------------------
>> >>
>> >>Message from host spool:
>> >> I can't seem to be able to send your request to the printer.
>> >> Please try again later or try using another printer.
>> >>End of host spool message
>> >>Command used: /usr/bin/lpr -Pglmp -J/usr/sap/PS1/D10/data/000KB20H.PS1-PS1
>> >>-UJNICKER -h -#1 /usr/sap/PS1/D10/data/000KB20H.PS1 2>
>> >>
>> >>Errors occurred processing this print request
>> >>--------------------------------------------------------------------
>> >>
>> >>Error during print request output. l_rc = 1
>> >>There may be no printout
>> >>
>> >>Most important attributes of spool request
>> >>-------------------------------------------
>> >>Request number 9099
>> >>
>> >>Request name SCRIPT GLMP JNICKER
>> >>Client 030
>> >>Owner JNICKER
>> >>Request attributes
>> >>Time created 2003050614362100
>> >>Remaining life +00007232905
>> >>Dispo 1 (Go/Hold) G
>> >>Dispo 2 (Keep/Delete) K
>> >>Dispo 3 (Indirect/Direct) D
>> >>Default output device GLMP
>> >>Default no. copies 1
>> >>Format LETTER
>> >>
>> >>Main print request characteristics
>> >>------------------------------------------------
>> >>Spool request number 9099
>> >>Print request number 1
>> >>Print request attributes
>> >>Time created 2003050615071600
>> >>Output device GLMP
>> >>Format LETTER
>> >>
>> >>
>> >>Character converter active when first problem occurred
>> >>-----------------------------------------------------------------
>> >>No information available
>> >
>> >Gillian Emmons
>> >Controller's Accounting Office
>> >617-253-2777
>> >NE49-3142
>> >
>
>Jay A. Nickerson, Jr.
>Staff Accountant
>Controller's Accounting Office, NE49-3142
>Massachusetts Institute of Technology
>400 Main St
>Cambridge, MA 02139
>
>Email: jnicker@mit.edu
>Phone: (617)253-3519 Fax: (617)452-4312
