[2550] in Enterprise Print Delivery Team
Re: Problem with spooling the output of the G/L Statement run
daemon@ATHENA.MIT.EDU (David M Rosenberg)
Wed May 7 10:34:35 2003
Message-ID: <1052318072.3eb91978cc9e1@webmail.mit.edu>
Date: Wed, 7 May 2003 10:34:32 -0400
From: David M Rosenberg <dmr@MIT.EDU>
Reply-to: David M Rosenberg <rosenberg@MIT.EDU>
To: Jay Nickerson <jnicker@mit.edu>
Cc: David F Lambert <LAMBERT@mitvma.mit.edu>, Gillian Emmons <gemmons@mit.edu>,
r3-admin@mit.edu, r3-print@mit.edu,
Enterprise Printing Delivery Project Team <printdel@mit.edu>,
isst@mit.edu, debbie@mit.edu, klyons@mit.edu
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Jay,
I really doubt that the problem has anything to do with your desktop machine. I
also doubt that you will have to rerun the statements. Even though they are not
getting to InfoPrint Manager, they have been produced and are being held as
spool files on SAP. When the problem is resolved, it should be possible to
re-send them to InfoPrint Manager.
From my conversation with Lynn a few minutes ago, there is a speculation that no
files have gotten from SAP to InfoPrint Manager for the last week or so.
It might be helpful if someone can try to determine the most recent date on
which files from the SAP production system were successfully printed through
InfoPrint Manager.
I'm at Lincoln today. I can be reached at 181-2344.
--
/David M Rosenberg
Quoting Jay Nickerson <jnicker@MIT.EDU>:
> Hello,
>
> I'm thinking it has to do with the new machine I upgraded to recently. I
> found that I could not map to printer EP12. I called Lynne and she
> informed me that I needed to get KLP installed. Bill Huxely installed KLP
> and then printer EP12. Bill helped me last evening at about 6 pm. I
> started the statement job earlier in the day yesterday. Also, I have not
> been receiving any other reports such as 001's and 4 copies of the Fund
> Analysis report for April 2003. Could this be the problem? And now that
> KLP is installed will the problem go away? Do I need to rerun the
> statement job?
>
> Jay
>
>
> At 08:43 AM 05/07/2003 -0400, David F Lambert wrote:
> >Gill,
> >
> >I don't see any GL jobs queued on the IPM side. I'll make sure Sue Starr
> >or Lynne Durland look at the problem. In the future, it would be best
> >to contact either DOST (x3-7049 or dost@mit.edu) or ISST (isst@mit.edu).
> >Will let you know what we find as soon as possible.
> >
> >-Dave
