[2548] in Enterprise Print Delivery Team
Re: Problem with spooling the output of the G/L Statement run
daemon@ATHENA.MIT.EDU (Jay Nickerson)
Wed May 7 09:25:56 2003
Message-Id: <5.1.0.14.2.20030507091507.01a02c18@hesiod>
Date: Wed, 07 May 2003 09:25:50 -0400
To: David F Lambert <LAMBERT@MITVMA.MIT.EDU>, Gillian Emmons <gemmons@MIT.EDU>,
David Rosenberg <rosenberg@MIT.EDU>, r3-admin@MIT.EDU,
r3-print@MIT.EDU
From: Jay Nickerson <jnicker@MIT.EDU>
Cc: Enterprise Printing Delivery Project Team <printdel@MIT.EDU>,
debbie@MIT.EDU, klyons@MIT.EDU
In-Reply-To: <200305071247.h47ClmbV009866@pacific-carrier-annex.mit.edu>
Mime-Version: 1.0
Content-Type: multipart/alternative;
boundary="=====================_60177171==_.ALT"
--=====================_60177171==_.ALT
Content-Type: text/plain; charset="us-ascii"; format=flowed
Hello,
I'm thinking it has to do with the new machine I upgraded to recently. I
found that I could not map to printer EP12. I called Lynne and she
informed me that I needed to get KLP installed. Bill Huxely installed KLP
and then printer EP12. Bill helped me last evening at about 6 pm. I
started the statement job earlier in the day yesterday. Also, I have not
been receiving any other reports such as 001's and 4 copies of the Fund
Analysis report for April 2003. Could this be the problem? And now that
KLP is installed will the problem go away? Do I need to rerun the
statement job?
Jay
At 08:43 AM 05/07/2003 -0400, David F Lambert wrote:
>Gill,
>
>I don't see any GL jobs queued on the IPM side. I'll make sure Sue Starr
>or Lynne Durland look at the problem. In the future, it would be best
>to contact either DOST (x3-7049 or dost@mit.edu) or ISST (isst@mit.edu).
>Will let you know what we find as soon as possible.
>
>-Dave
>
>On Wed, 07 May 2003 08:30:22 -0400 you said:
> >Hi David and all,
> >
> >Who should we be contacting about this problem? Sounds important.
> >
> >- Gillian
> >
> >At 11:56 PM 5/6/2003 -0400, David Rosenberg wrote:
> >>The job to produce the April G/L Statements is currently running on
> production
> >>(under user ID JNICKER). I looked on SAP at the status of the job
> >>producing the
> >>statements and the spool files. The job seems to be doing fine, but all
> of the
> >>spool files are shown with status "Error". Here is the log from one of the
> >>spool
> >>files. (I don't know whether the files are bring spooled to InfoPrint
> >>Manager.)
> >>
> >>--
> >>/David Rosenberg
> >>
> >>
> >>
> >> SAP spool error log
> >> =====================
> >>
> >>Print request processing log
> >>----------------------------------------------
> >>
> >>The host spool is reporting errors
> >>------------------------------------------------------
> >>
> >>Message from host spool:
> >> I can't seem to be able to send your request to the printer.
> >> Please try again later or try using another printer.
> >>End of host spool message
> >>Command used: /usr/bin/lpr -Pglmp -J/usr/sap/PS1/D10/data/000KB20H.PS1-PS1
> >>-UJNICKER -h -#1 /usr/sap/PS1/D10/data/000KB20H.PS1 2>
> >>
> >>Errors occurred processing this print request
> >>--------------------------------------------------------------------
> >>
> >>Error during print request output. l_rc = 1
> >>There may be no printout
> >>
> >>Most important attributes of spool request
> >>-------------------------------------------
> >>Request number 9099
> >>
> >>Request name SCRIPT GLMP JNICKER
> >>Client 030
> >>Owner JNICKER
> >>Request attributes
> >>Time created 2003050614362100
> >>Remaining life +00007232905
> >>Dispo 1 (Go/Hold) G
> >>Dispo 2 (Keep/Delete) K
> >>Dispo 3 (Indirect/Direct) D
> >>Default output device GLMP
> >>Default no. copies 1
> >>Format LETTER
> >>
> >>Main print request characteristics
> >>------------------------------------------------
> >>Spool request number 9099
> >>Print request number 1
> >>Print request attributes
> >>Time created 2003050615071600
> >>Output device GLMP
> >>Format LETTER
> >>
> >>
> >>Character converter active when first problem occurred
> >>-----------------------------------------------------------------
> >>No information available
> >
> >Gillian Emmons
> >Controller's Accounting Office
> >617-253-2777
> >NE49-3142
> >
Jay A. Nickerson, Jr.
Staff Accountant
Controller's Accounting Office, NE49-3142
Massachusetts Institute of Technology
400 Main St
Cambridge, MA 02139
Email: jnicker@mit.edu
Phone: (617)253-3519 Fax: (617)452-4312
--=====================_60177171==_.ALT
Content-Type: text/html; charset="us-ascii"
<html>
<font size=3>Hello,<br><br>
I'm thinking it has to do with the new machine I upgraded to
recently. I found that I could not map to printer EP12. I
called Lynne and she informed me that I needed to get KLP
installed. Bill Huxely installed KLP and then printer EP12.
Bill helped me last evening at about 6 pm. I started the statement
job earlier in the day yesterday. Also, I have not been
receiving any other reports such as 001's and 4 copies of the Fund
Analysis report for April 2003. Could this be the problem? And now
that KLP is installed will the problem go away? Do I need to rerun
the statement job?<br><br>
Jay<br><br>
<br>
At 08:43 AM 05/07/2003 -0400, David F Lambert wrote:<br>
<blockquote type=cite class=cite cite>Gill,<br><br>
I don't see any GL jobs queued on the IPM side. I'll make sure Sue
Starr<br>
or Lynne Durland look at the problem. In the future, it would be
best<br>
to contact either DOST (x3-7049 or dost@mit.edu) or ISST
(isst@mit.edu).<br>
Will let you know what we find as soon as possible.<br><br>
-Dave<br><br>
On Wed, 07 May 2003 08:30:22 -0400 you said:<br>
>Hi David and all,<br>
><br>
>Who should we be contacting about this problem? Sounds
important.<br>
><br>
>- Gillian<br>
><br>
>At 11:56 PM 5/6/2003 -0400, David Rosenberg wrote:<br>
>>The job to produce the April G/L Statements is currently running
on production<br>
>>(under user ID JNICKER). I looked on SAP at the status of the
job<br>
>>producing the<br>
>>statements and the spool files. The job seems to be doing fine,
but all of the<br>
>>spool files are shown with status "Error". Here is the
log from one of the<br>
>>spool<br>
>>files. (I don't know whether the files are bring spooled to
InfoPrint<br>
>>Manager.)<br>
>><br>
>>--<br>
>>/David Rosenberg<br>
>><br>
>><br>
>><br>
>> SAP spool error log<br>
>> =====================<br>
>><br>
>>Print request processing log<br>
>>----------------------------------------------<br>
>><br>
>>The host spool is reporting errors<br>
>>------------------------------------------------------<br>
>><br>
>>Message from host spool:<br>
>> I can't seem to be able to send your request to the
printer.<br>
>> Please try again later or try using another
printer.<br>
>>End of host spool message<br>
>>Command used: /usr/bin/lpr -Pglmp
-J/usr/sap/PS1/D10/data/000KB20H.PS1-PS1<br>
>>-UJNICKER -h -#1 /usr/sap/PS1/D10/data/000KB20H.PS1 2><br>
>><br>
>>Errors occurred processing this print request<br>
>>--------------------------------------------------------------------<br>
>><br>
>>Error during print request output. l_rc = 1<br>
>>There may be no printout<br>
>><br>
>>Most important attributes of spool request<br>
>>-------------------------------------------<br>
>>Request number 9099<br>
>><br>
>>Request name SCRIPT GLMP JNICKER<br>
>>Client 030<br>
>>Owner JNICKER<br>
>>Request attributes<br>
>>Time created 2003050614362100<br>
>>Remaining life +00007232905<br>
>>Dispo 1 (Go/Hold) G<br>
>>Dispo 2 (Keep/Delete) K<br>
>>Dispo 3 (Indirect/Direct) D<br>
>>Default output device GLMP<br>
>>Default no. copies 1<br>
>>Format LETTER<br>
>><br>
>>Main print request characteristics<br>
>>------------------------------------------------<br>
>>Spool request number 9099<br>
>>Print request number 1<br>
>>Print request attributes<br>
>>Time created 2003050615071600<br>
>>Output device GLMP<br>
>>Format LETTER<br>
>><br>
>><br>
>>Character converter active when first problem occurred<br>
>>-----------------------------------------------------------------<br>
>>No information available<br>
><br>
>Gillian Emmons<br>
>Controller's Accounting Office<br>
>617-253-2777<br>
>NE49-3142<br>
> </blockquote>
<x-sigsep><p></x-sigsep>
Jay A. Nickerson, Jr.<br>
<b>Staff Accountant</b> <br>
Controller's Accounting Office, NE49-3142<br>
Massachusetts Institute of Technology<br>
400 Main St<br>
Cambridge, MA 02139<br><br>
<b>Email: </b>jnicker@mit.edu <br>
<b>Phone:</b> (617)253-3519 <b>Fax:</b> (617)452-4312</font></html>
--=====================_60177171==_.ALT--
