[2547] in Enterprise Print Delivery Team
Re: Problem with spooling the output of the G/L Statement run
daemon@ATHENA.MIT.EDU (Lynne E. Durland)
Wed May 7 09:11:24 2003
Message-Id: <5.1.0.14.2.20030507090947.00ae8e38@hesiod>
Date: Wed, 07 May 2003 09:11:20 -0400
To: David F Lambert <LAMBERT@MITVMA.MIT.EDU>, Gillian Emmons <gemmons@MIT.EDU>,
David Rosenberg <rosenberg@MIT.EDU>, r3-admin@MIT.EDU,
r3-print@MIT.EDU
From: "Lynne E. Durland" <durland@MIT.EDU>
Cc: Enterprise Printing Delivery Project Team <printdel@MIT.EDU>,
jnicker@MIT.EDU, debbie@MIT.EDU, klyons@MIT.EDU
In-Reply-To: <200305071247.h47ClmbV009866@pacific-carrier-annex.mit.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
Good morning,
I have looked at pillage and as far as I can tell the print files are not
getting to us. It looks like there is something on the SAP side not
letting the files out.
Lynne
At 08:43 AM 5/7/2003 -0400, David F Lambert wrote:
>Gill,
>
>I don't see any GL jobs queued on the IPM side. I'll make sure Sue Starr
>or Lynne Durland look at the problem. In the future, it would be best
>to contact either DOST (x3-7049 or dost@mit.edu) or ISST (isst@mit.edu).
>Will let you know what we find as soon as possible.
>
>-Dave
>
>On Wed, 07 May 2003 08:30:22 -0400 you said:
> >Hi David and all,
> >
> >Who should we be contacting about this problem? Sounds important.
> >
> >- Gillian
> >
> >At 11:56 PM 5/6/2003 -0400, David Rosenberg wrote:
> >>The job to produce the April G/L Statements is currently running on
> production
> >>(under user ID JNICKER). I looked on SAP at the status of the job
> >>producing the
> >>statements and the spool files. The job seems to be doing fine, but all
> of the
> >>spool files are shown with status "Error". Here is the log from one of the
> >>spool
> >>files. (I don't know whether the files are bring spooled to InfoPrint
> >>Manager.)
> >>
> >>--
> >>/David Rosenberg
> >>
> >>
> >>
> >> SAP spool error log
> >> =====================
> >>
> >>Print request processing log
> >>----------------------------------------------
> >>
> >>The host spool is reporting errors
> >>------------------------------------------------------
> >>
> >>Message from host spool:
> >> I can't seem to be able to send your request to the printer.
> >> Please try again later or try using another printer.
> >>End of host spool message
> >>Command used: /usr/bin/lpr -Pglmp -J/usr/sap/PS1/D10/data/000KB20H.PS1-PS1
> >>-UJNICKER -h -#1 /usr/sap/PS1/D10/data/000KB20H.PS1 2>
> >>
> >>Errors occurred processing this print request
> >>--------------------------------------------------------------------
> >>
> >>Error during print request output. l_rc = 1
> >>There may be no printout
> >>
> >>Most important attributes of spool request
> >>-------------------------------------------
> >>Request number 9099
> >>
> >>Request name SCRIPT GLMP JNICKER
> >>Client 030
> >>Owner JNICKER
> >>Request attributes
> >>Time created 2003050614362100
> >>Remaining life +00007232905
> >>Dispo 1 (Go/Hold) G
> >>Dispo 2 (Keep/Delete) K
> >>Dispo 3 (Indirect/Direct) D
> >>Default output device GLMP
> >>Default no. copies 1
> >>Format LETTER
> >>
> >>Main print request characteristics
> >>------------------------------------------------
> >>Spool request number 9099
> >>Print request number 1
> >>Print request attributes
> >>Time created 2003050615071600
> >>Output device GLMP
> >>Format LETTER
> >>
> >>
> >>Character converter active when first problem occurred
> >>-----------------------------------------------------------------
> >>No information available
> >
> >Gillian Emmons
> >Controller's Accounting Office
> >617-253-2777
> >NE49-3142
> >
