[2197] in Enterprise Print Delivery Team
Re: Fwd: Central Print Service Error Report:
daemon@ATHENA.MIT.EDU (Rocklyn E. Clarke)
Thu Jan 17 15:54:42 2002
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Message-Id: <p05010402b86ce8b123f4@[18.90.5.224]>
In-Reply-To: <5.0.2.1.2.20020117144607.03ad3c80@hesiod>
Date: Thu, 17 Jan 2002 15:54:40 -0500
To: Enterprise Printing Delivery Team <PRINTDEL@MIT.EDU>
From: "Rocklyn E. Clarke" <rclarke@MIT.EDU>
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Hi,
Here's the next pass!
Rocklyn
------------
To: fbaars@mit.edu
Subject: Central Print Service Error Report: fbaars@housecall.mit.edu
From: business-help@mit.edu
Date: Fri, 11 Jan 2002 10:18:29 -0500
Sender: root@pillage.mit.edu
Hello,
You are receiving this email because you apparently submitted a print
job to the MIT Central Printing Service
(http://web.mit.edu/is/help/printing/central/) which resulted in one
or more errors:
Error: Missing cost object for user fbaars
Error: Missing building for user fbaars
Error: Missing room number for user fbaars
Unless you have a valid cost object and a valid building and room
number in the print service database, your print job will require
additional work to be delivered properly and in a timely fashion. To
ensure proper handling and delivery, please go to the following URL
and fill in the information.
https://pillage.mit.edu/accountinfo/accountinfo.html
Filling in this information should enable you to print successfully.
You will not be charged for this printing service; the cost object is
for usage reporting.
If you believe that you have received this email in error, please
notify the Business Liaison Team (BLT) at business-help@mit.edu or
617-252-1177. The information provided below will help them to
resolve the problem.
--------------------------------------------------------------------------------
MIT Central Print Service Print Job Error Report (for use by BLT staff):
User Name : fbaars
Host Name : housecall.mit.edu
Cost Object :
Building :
Room :
Original Queue : central-letter
Current Queue : central-letter
Spool File : /var/spool/printer/central-letter/dfA450housecall.mit.edu
Job Name : TestPage
--------------------------------------------------------------------------------
At 2:52 PM -0500 1/17/02, Lynne E. Durland wrote:
>Rocklyn,
>
>After the line about filling in ........ You should have a
>sentence to the effect that you will not be charged for this
>printing service, the cost object is for usage reporting. Or
>something along those lines. I am not sure that the information
>included at the bottom will really be helpful to the BLT, but will
>leave final say on that issue to them.
>
>I also think the language around "your job cannot be processed"
>could be gentled, "your print will require additional work, to be
>delivered properly and in a timely fashion. To ensure proper
>handling and delivery, please go to the following url and fill in
>the information.
>
>At this point we are not rejecting the jobs, until we are I think
>this would be a better approach. Or are we planning to turn the
>reject back on with the implementation of this mail going back to
>the users?
>
>
>Lynne
>
