[2195] in Enterprise Print Delivery Team
Re: Fwd: Central Print Service Error Report:
daemon@ATHENA.MIT.EDU (Mary Ellen Bushnell)
Thu Jan 17 14:37:03 2002
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Message-Id: <p0501040db86cd84978b5@[18.152.1.45]>
In-Reply-To: <p05010401b86cbaf7c009@[18.152.2.129]>
Date: Thu, 17 Jan 2002 14:36:55 -0500
To: "Rocklyn E. Clarke" <rclarke@MIT.EDU>,
Enterprise Printing Delivery Team <PRINTDEL@MIT.EDU>
From: Mary Ellen Bushnell <bushnell@MIT.EDU>
Content-Type: text/plain; charset="us-ascii" ; format="flowed"
This version looks good to me. ME
>
>I'm going to push back some. How about this?
>
>Rocklyn
>
>------------
>
>To: fbaars@mit.edu
>Subject: Central Print Service Error Report: fbaars@housecall.mit.edu
>From: business-help@mit.edu
>Date: Fri, 11 Jan 2002 10:18:29 -0500
>Sender: root@pillage.mit.edu
>
>Hello,
>
>You are receiving this email because you apparently submitted a
>print job to the MIT Central Printing Service
>(http://web.mit.edu/is/help/printing/central/) which resulted in one
>or more errors:
>
> Error: Missing cost object for user fbaars
> Error: Missing building for user fbaars
> Error: Missing room number for user fbaars
>
>Your job cannot be processed unless you have a valid cost object and
>a valid building and room number in the print service database. You
>can update this information from the following URL:
>
> https://pillage.mit.edu/accountinfo/accountinfo.html
>
>Filling in this information should enable you to print successfully.
>
>If you believe that you have received this email in error, please
>notify the Business Liaison Team (BLT) at business-help@mit.edu or
>617-252-1177. The information provided below will help them to
>resolve the problem.
>
>--------------------------------------------------------------------------------
>MIT Central Print Service Print Job Error Report (for use by BLT staff):
>
>User Name : fbaars
>Host Name : housecall.mit.edu
>Cost Object :
>Building :
>Room :
>Original Queue : central-letter
>Current Queue : central-letter
>Spool File : /var/spool/printer/central-letter/dfA450housecall.mit.edu
>Job Name : TestPage
>
>
>
>
>--------------------------------------------------------------------------------
>At 11:29 AM -0500 1/17/02, David F Lambert wrote:
>>I agree with Lynne. I'd suggest removing the stuff between the long
>>'-------' lines.
>>
>>Now listen, Rocklyn, you claim to want to get off this project but
>>who do you tell the user to contact - Printdel. ;) I'd suggest two
>>other options - BLT or rclarke. I think I know which one you'll pick!
>>Of course, we'll need to give the BLT a heads up on or before the
>>change is made. Thanks, Rocklyn!
>>
>>-Dave
>>
>>On Thu, 17 Jan 2002 10:52:31 -0500 Lynne said:
>>>Rocklyn,
>>>
>>>I don't think you need the block of information between your
>>>sentences. This may be going to very non-technical people and they may get
>>>confused or upset by the technical information.
>>>
>>>Lynne
>>>
>>>At 05:13 PM 1/16/2002, Rocklyn E. Clarke wrote:
>>>>Hi Team,
>>>>
>>>>Below you will find my proposed format for the email notification to job
>>>>submittors with missing information. Please let me know what you think.
>>>>
>>>>Rocklyn
>>>>
>>>>P.S. At the very bottom of this email is a forwarded copy of the text
>>>>that is currently sent to printdel.
>>>>
>>>>------------
>>>>
>> >>From: <root@pillage.mit.edu>
>>>>Date: Fri, 11 Jan 2002 10:18:29 -0500
>>>>To: printdel@mit.edu
>>>>Subject: Central Print Service Error Report: fbaars@housecall.mit.edu
>>>>Reply-To: printdel@mit.edu
>>>>
>>>>Hello,
>>>>
>>>>You are receiving this email because you apparently submitted a print job
>>>>to the MIT Central Printing Service which resulted in one or more errors:
>>>>
>>>>------------------------------------------------------------------------------
>>>-
>>>-
>>>>MIT Central Print Service Print Job Error Report
>>>>User Name : fbaars
>>>>Host Name : housecall.mit.edu
>>>>Cost Object :
>>>>Building :
>>>>Room :
>>>>Original Queue : central-letter
>>>>Current Queue : central-letter
>>>>Spool File : /var/spool/printer/central-letter/dfA450housecall.mit.edu
>>>>Job Name : TestPage
>>>>
>>>>Error: Missing cost object for user fbaars
>>>>Error: Missing building for user fbaars
>>>>Error: Missing room number for user fbaars
>>>>------------------------------------------------------------------------------
>>>-
>>>-
>>>>
>>>>In order for us to properly process your job we need to have a valid cost
>>>>object and a valid building and room number for delivery. You can update
>> >>this information in our database from the following URL:
>>>>
>>>> https://pillage.mit.edu/accountinfo/accountinfo.html
>>>>
>>>>If you believe that you have received this email in error, please notify
>>>>the Enterprise Printing Delivery Team (printdel@mit.edu).
>> >>
>>>>--- begin forwarded text
>>>>
>>>>
>>>>From: <root@pillage.mit.edu>
>>>>Date: Fri, 11 Jan 2002 10:18:29 -0500
>>>>To: printdel@mit.edu
>>>>Subject: Central Print Service Error Report: fbaars@housecall.mit.edu
>> >>
>> >>MIT Central Print Service Print Job Error Report
>> >>User Name : fbaars
>> >>Host Name : housecall.mit.edu
>> >>Cost Object :
>> >>Building :
>> >>Room :
>> >>Original Queue : central-letter
>>>>Current Queue : central-letter
>>>>Spool File : /var/spool/printer/central-letter/dfA450housecall.mit.edu
>>>>Job Name : TestPage
>>>>
>>>>Error: Missing cost object for user fbaars
>>>>Error: Missing building for user fbaars
>>>>Error: Missing room number for user fbaars
>>>>
>>>>Please notify the print file submitter! To update your account
>>>>information visit:
>>>>
>>>>https://pillage.mit.edu/accountinfo/accountinfo.html
>>>>
>>>>--- end forwarded text
>>>>
>>>
>>>Lynne E. Durland
>>>Information Systems
>>>Database Services
>>>W91-109
>>>O: 617-258-5857
>>>C: 617-293-8091
>>>H: KB1FEM
>>>
>>>"When one door of happiness closes, another opens; but often we look so
>>>long at the closed door that we do not see the one which has been opened
>>>for us."
>>>
>>> --Helen Keller
