[2194] in Enterprise Print Delivery Team
Re: Fwd: Central Print Service Error Report:
daemon@ATHENA.MIT.EDU (Rocklyn E. Clarke)
Thu Jan 17 14:03:37 2002
Mime-Version: 1.0
Message-Id: <p05010401b86cbaf7c009@[18.152.2.129]>
In-Reply-To: <200201171635.LAA19536@pacific-carrier-annex.mit.edu>
Date: Thu, 17 Jan 2002 14:03:34 -0500
To: Enterprise Printing Delivery Team <PRINTDEL@MIT.EDU>
From: "Rocklyn E. Clarke" <rclarke@MIT.EDU>
Content-Type: text/plain; charset="us-ascii" ; format="flowed"
OK Gang,
I'm going to push back some. How about this?
Rocklyn
------------
To: fbaars@mit.edu
Subject: Central Print Service Error Report: fbaars@housecall.mit.edu
From: business-help@mit.edu
Date: Fri, 11 Jan 2002 10:18:29 -0500
Sender: root@pillage.mit.edu
Hello,
You are receiving this email because you apparently submitted a print
job to the MIT Central Printing Service
(http://web.mit.edu/is/help/printing/central/) which resulted in one
or more errors:
Error: Missing cost object for user fbaars
Error: Missing building for user fbaars
Error: Missing room number for user fbaars
Your job cannot be processed unless you have a valid cost object and
a valid building and room number in the print service database. You
can update this information from the following URL:
https://pillage.mit.edu/accountinfo/accountinfo.html
Filling in this information should enable you to print successfully.
If you believe that you have received this email in error, please
notify the Business Liaison Team (BLT) at business-help@mit.edu or
617-252-1177. The information provided below will help them to
resolve the problem.
--------------------------------------------------------------------------------
MIT Central Print Service Print Job Error Report (for use by BLT staff):
User Name : fbaars
Host Name : housecall.mit.edu
Cost Object :
Building :
Room :
Original Queue : central-letter
Current Queue : central-letter
Spool File : /var/spool/printer/central-letter/dfA450housecall.mit.edu
Job Name : TestPage
--------------------------------------------------------------------------------
At 11:29 AM -0500 1/17/02, David F Lambert wrote:
>I agree with Lynne. I'd suggest removing the stuff between the long
>'-------' lines.
>
>Now listen, Rocklyn, you claim to want to get off this project but
>who do you tell the user to contact - Printdel. ;) I'd suggest two
>other options - BLT or rclarke. I think I know which one you'll pick!
>Of course, we'll need to give the BLT a heads up on or before the
>change is made. Thanks, Rocklyn!
>
>-Dave
>
>On Thu, 17 Jan 2002 10:52:31 -0500 Lynne said:
>>Rocklyn,
>>
>>I don't think you need the block of information between your
>>sentences. This may be going to very non-technical people and they may get
>>confused or upset by the technical information.
>>
>>Lynne
>>
>>At 05:13 PM 1/16/2002, Rocklyn E. Clarke wrote:
>>>Hi Team,
>>>
>>>Below you will find my proposed format for the email notification to job
>>>submittors with missing information. Please let me know what you think.
>>>
>>>Rocklyn
>>>
>>>P.S. At the very bottom of this email is a forwarded copy of the text
>>>that is currently sent to printdel.
>>>
>>>------------
>>>
>>>
> >>From: <root@pillage.mit.edu>
>>>Date: Fri, 11 Jan 2002 10:18:29 -0500
>>>To: printdel@mit.edu
>>>Subject: Central Print Service Error Report: fbaars@housecall.mit.edu
>>>Reply-To: printdel@mit.edu
>>>
>>>Hello,
>>>
>>>You are receiving this email because you apparently submitted a print job
>>>to the MIT Central Printing Service which resulted in one or more errors:
>>>
>>>------------------------------------------------------------------------------
>>-
>>-
>>>MIT Central Print Service Print Job Error Report
>>>User Name : fbaars
>>>Host Name : housecall.mit.edu
>>>Cost Object :
>>>Building :
>>>Room :
>>>Original Queue : central-letter
>>>Current Queue : central-letter
>>>Spool File : /var/spool/printer/central-letter/dfA450housecall.mit.edu
>>>Job Name : TestPage
>>>
>>>Error: Missing cost object for user fbaars
>>>Error: Missing building for user fbaars
>>>Error: Missing room number for user fbaars
>>>------------------------------------------------------------------------------
>>-
>>-
>>>
>>>In order for us to properly process your job we need to have a valid cost
>>>object and a valid building and room number for delivery. You can update
> >>this information in our database from the following URL:
>>>
>>> https://pillage.mit.edu/accountinfo/accountinfo.html
>>>
>>>If you believe that you have received this email in error, please notify
>>>the Enterprise Printing Delivery Team (printdel@mit.edu).
> >>
>>>--- begin forwarded text
>>>
>>>
>>>From: <root@pillage.mit.edu>
>>>Date: Fri, 11 Jan 2002 10:18:29 -0500
>>>To: printdel@mit.edu
>>>Subject: Central Print Service Error Report: fbaars@housecall.mit.edu
> >>
> >>MIT Central Print Service Print Job Error Report
> >>User Name : fbaars
> >>Host Name : housecall.mit.edu
> >>Cost Object :
> >>Building :
> >>Room :
> >>Original Queue : central-letter
>>>Current Queue : central-letter
>>>Spool File : /var/spool/printer/central-letter/dfA450housecall.mit.edu
>>>Job Name : TestPage
>>>
>>>Error: Missing cost object for user fbaars
>>>Error: Missing building for user fbaars
>>>Error: Missing room number for user fbaars
>>>
>>>Please notify the print file submitter! To update your account
>>>information visit:
>>>
>>>https://pillage.mit.edu/accountinfo/accountinfo.html
>>>
>>>--- end forwarded text
>>>
>>
>>Lynne E. Durland
>>Information Systems
>>Database Services
>>W91-109
>>O: 617-258-5857
>>C: 617-293-8091
>>H: KB1FEM
>>
>>"When one door of happiness closes, another opens; but often we look so
>>long at the closed door that we do not see the one which has been opened
>>for us."
>>
>> --Helen Keller
>>
