[2192] in Enterprise Print Delivery Team

home help back first fref pref prev next nref lref last post

Re: Fwd: Central Print Service Error Report:

daemon@ATHENA.MIT.EDU (David F Lambert)
Thu Jan 17 11:35:37 2002

Message-Id: <200201171635.LAA19536@pacific-carrier-annex.mit.edu>
Date:         Thu, 17 Jan 02 11:29:47 EST
From: David F Lambert <LAMBERT@MITVMA.MIT.EDU>
To: "Lynne E. Durland" <durland@MIT.EDU>,
        "Rocklyn E. Clarke" <rclarke@MIT.EDU>,
        Enterprise Printing Delivery Team <PRINTDEL@MIT.EDU>
In-Reply-To:  Message of Thu, 17 Jan 2002 10:52:31 -0500 from <durland@MIT.EDU>

I agree with Lynne.  I'd suggest removing the stuff between the long
'-------' lines.

Now listen, Rocklyn, you claim to want to get off this project but
who do you tell the user to contact - Printdel.  ;)  I'd suggest two
other options - BLT or rclarke.  I think I know which one you'll pick!
Of course, we'll need to give the BLT a heads up on or before the
change is made.  Thanks, Rocklyn!

-Dave

On Thu, 17 Jan 2002 10:52:31 -0500 Lynne said:
>Rocklyn,
>
>I don't think you need the block of information between your
>sentences.  This may be going to very non-technical people and they may get
>confused or upset by the technical information.
>
>Lynne
>
>At 05:13 PM 1/16/2002, Rocklyn E. Clarke wrote:
>>Hi Team,
>>
>>Below you will find my proposed format for the email notification to job
>>submittors with missing information.  Please let me know what you think.
>>
>>Rocklyn
>>
>>P.S.  At the very bottom of this email is a forwarded copy of the text
>>that is currently sent to printdel.
>>
>>------------
>>
>>
>>From: <root@pillage.mit.edu>
>>Date: Fri, 11 Jan 2002 10:18:29 -0500
>>To: printdel@mit.edu
>>Subject: Central Print Service Error Report: fbaars@housecall.mit.edu
>>Reply-To: printdel@mit.edu
>>
>>Hello,
>>
>>You are receiving this email because you apparently submitted a print job
>>to the MIT Central Printing Service which resulted in one or more errors:
>>
>>------------------------------------------------------------------------------
>-
>-
>>MIT Central Print Service Print Job Error Report
>>User Name       : fbaars
>>Host Name       : housecall.mit.edu
>>Cost Object     :
>>Building        :
>>Room            :
>>Original  Queue : central-letter
>>Current   Queue : central-letter
>>Spool File      : /var/spool/printer/central-letter/dfA450housecall.mit.edu
>>Job Name        : TestPage
>>
>>Error: Missing cost object for user fbaars
>>Error: Missing building for user fbaars
>>Error: Missing room number for user fbaars
>>------------------------------------------------------------------------------
>-
>-
>>
>>In order for us to properly process your job we need to have a valid cost
>>object and a valid building and room number for delivery.  You can update
>>this information in our database from the following URL:
>>
>>      https://pillage.mit.edu/accountinfo/accountinfo.html
>>
>>If you believe that you have received this email in error, please notify
>>the Enterprise Printing Delivery Team (printdel@mit.edu).
>>
>>--- begin forwarded text
>>
>>
>>From: <root@pillage.mit.edu>
>>Date: Fri, 11 Jan 2002 10:18:29 -0500
>>To: printdel@mit.edu
>>Subject: Central Print Service Error Report: fbaars@housecall.mit.edu
>>
>>MIT Central Print Service Print Job Error Report
>>User Name       : fbaars
>>Host Name       : housecall.mit.edu
>>Cost Object     :
>>Building        :
>>Room            :
>>Original  Queue : central-letter
>>Current   Queue : central-letter
>>Spool File      : /var/spool/printer/central-letter/dfA450housecall.mit.edu
>>Job Name        : TestPage
>>
>>Error: Missing cost object for user fbaars
>>Error: Missing building for user fbaars
>>Error: Missing room number for user fbaars
>>
>>Please notify the print file submitter!  To update your account
>>information visit:
>>
>>https://pillage.mit.edu/accountinfo/accountinfo.html
>>
>>--- end forwarded text
>>
>
>Lynne E. Durland
>Information Systems
>Database Services
>W91-109
>O: 617-258-5857
>C: 617-293-8091
>H: KB1FEM
>
>"When one door of happiness closes, another opens;  but often we look so
>long at the closed door that we do not see the one which has been opened
>for us."
>
>		--Helen Keller
>

home help back first fref pref prev next nref lref last post