[2191] in Enterprise Print Delivery Team
Re: Fwd: Central Print Service Error Report:
daemon@ATHENA.MIT.EDU (Lynne E. Durland)
Thu Jan 17 10:51:29 2002
Message-Id: <5.0.2.1.2.20020117105127.03dc5288@hesiod>
Date: Thu, 17 Jan 2002 10:52:31 -0500
To: "Rocklyn E. Clarke" <rclarke@MIT.EDU>,
Enterprise Printing Delivery Team <PRINTDEL@MIT.EDU>
From: "Lynne E. Durland" <durland@MIT.EDU>
In-Reply-To: <p05010400b86ba598de69@[18.152.2.129]>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
Rocklyn,
I don't think you need the block of information between your
sentences. This may be going to very non-technical people and they may get
confused or upset by the technical information.
Lynne
At 05:13 PM 1/16/2002, Rocklyn E. Clarke wrote:
>Hi Team,
>
>Below you will find my proposed format for the email notification to job
>submittors with missing information. Please let me know what you think.
>
>Rocklyn
>
>P.S. At the very bottom of this email is a forwarded copy of the text
>that is currently sent to printdel.
>
>------------
>
>
>From: <root@pillage.mit.edu>
>Date: Fri, 11 Jan 2002 10:18:29 -0500
>To: printdel@mit.edu
>Subject: Central Print Service Error Report: fbaars@housecall.mit.edu
>Reply-To: printdel@mit.edu
>
>Hello,
>
>You are receiving this email because you apparently submitted a print job
>to the MIT Central Printing Service which resulted in one or more errors:
>
>--------------------------------------------------------------------------------
>MIT Central Print Service Print Job Error Report
>User Name : fbaars
>Host Name : housecall.mit.edu
>Cost Object :
>Building :
>Room :
>Original Queue : central-letter
>Current Queue : central-letter
>Spool File : /var/spool/printer/central-letter/dfA450housecall.mit.edu
>Job Name : TestPage
>
>Error: Missing cost object for user fbaars
>Error: Missing building for user fbaars
>Error: Missing room number for user fbaars
>--------------------------------------------------------------------------------
>
>In order for us to properly process your job we need to have a valid cost
>object and a valid building and room number for delivery. You can update
>this information in our database from the following URL:
>
> https://pillage.mit.edu/accountinfo/accountinfo.html
>
>If you believe that you have received this email in error, please notify
>the Enterprise Printing Delivery Team (printdel@mit.edu).
>
>--- begin forwarded text
>
>
>From: <root@pillage.mit.edu>
>Date: Fri, 11 Jan 2002 10:18:29 -0500
>To: printdel@mit.edu
>Subject: Central Print Service Error Report: fbaars@housecall.mit.edu
>
>MIT Central Print Service Print Job Error Report
>User Name : fbaars
>Host Name : housecall.mit.edu
>Cost Object :
>Building :
>Room :
>Original Queue : central-letter
>Current Queue : central-letter
>Spool File : /var/spool/printer/central-letter/dfA450housecall.mit.edu
>Job Name : TestPage
>
>Error: Missing cost object for user fbaars
>Error: Missing building for user fbaars
>Error: Missing room number for user fbaars
>
>Please notify the print file submitter! To update your account
>information visit:
>
>https://pillage.mit.edu/accountinfo/accountinfo.html
>
>--- end forwarded text
>
Lynne E. Durland
Information Systems
Database Services
W91-109
O: 617-258-5857
C: 617-293-8091
H: KB1FEM
"When one door of happiness closes, another opens; but often we look so
long at the closed door that we do not see the one which has been opened
for us."
--Helen Keller
