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Mac OS X Discovery Report 2/7/02

daemon@ATHENA.MIT.EDU (Ginny Williams)
Thu Feb 7 10:36:18 2002

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Date: Thu, 7 Feb 2002 10:35:18 -0500
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From: Ginny Williams <ginnyw@MIT.EDU>
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Project Name: Mac OS X Support
Project Leader: Ginny Williams
Report Date: 2/7/02
Report period: 1/10/02-2/6/02
Submitted by: Ginny Williams
URL: http://web.mit.edu/is/discovery/MacOSX


Accomplishments (what did we accomplish in the last period?)
- Posted survey to the web and created an introductory web page
- Compiled initial survey results
- Secured Spotlight on survey
- Survey mail was sent to IT and Mac Partners groups with invitation 
to 1/30 forum.
- Got link to survey posted on IS home page through 2/8
- Held Mac OS X Discovery Forum on 1/30
- Created draft of support phase in timeline
- Created developer/support provider questionnaire
- Began developer/support provider interviews
- Met with ITAG

Goals (What are we planning to accomplish in the next period?)
- Complete data gathering:  peer schools, vendors, final survey 
results, developer/support provider interview results
- Organize data and analyze
- Determine resource requirements and any organizational changes required
- Determine components of support and phase in timeline
- Draft and complete report


Have there been any developments that may impact the scope or
schedule?
Apple announced that all computers shipping by the end of January 
will boot by default into Mac OS X.  As a result, some work had to be 
done around publicizing IS recommendations for booting into Mac OS 9. 
This will effect the recommendations that come out of the team some 
what.  It also caused some team resources to be diverted away from 
the discovery work for a time.

The schedule has slipped about two weeks.

Do we need any additional information from the client, stakeholders,
sponsor?
There is a noticeable lack of information on the needs/preferences of 
the academic community, especially faculty and researchers, and no 
known way to reach them effectively.  Survey results to date are 
almost equally divided between students and administrative staff.

Issues/Key Learnings
Awareness of Mac OS X is high, but understanding of Mac OS X among 
the community (and even among people in IS) is surprisingly low.


Team Dynamics
Excellent team.

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