[467] in Kakapo Windows Team

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Re: [Kakapo] Student Group Request

daemon@ATHENA.MIT.EDU (Oliver Thomas)
Thu Aug 19 08:50:10 2004

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From: Oliver Thomas <othomas@mit.edu>
Date: Thu, 19 Aug 2004 08:49:53 -0400
To: Chad Dupuis <dupuis@mit.edu>
cc: kakapo@mit.edu
Errors-To: kakapo-bounces@mit.edu

I would say make a judgment call on how clueful you think the  
representatives of the student groups who asked are. If you think they  
are competent, I think option (2) is fine as long as we make it very  
clear that, should they run into trouble, they can ask but we will be  
*tightly* constrained in how much help we can offer (and that most of  
the help will be of the "try this" variety rather than doing stuff for  
them). If you think they are not clueful enough to be successful on  
their own, I would vote for (3). I would also ask that any machines  
they put up be clearly labeled with the name and contact information of  
the local container administrator, to be contacted by the end user in  
case of any problems.

In other words, the answers would be very similar to what we tell  
departments which do not have an SLA. (I know that in practice we  
sometimes do more for them, especially on the academic side, but that's  
what we tell them....)

Oliver

On Aug 18, 2004, at 12:50 PM, Chad Dupuis wrote:

> I still have not received one comment regarding the student group  
> request that came in...
> You have 3 options for your answer:
> (1) yes - chad - give them everything they want regardless of the  
> constraints mentioned
> (2) yes - give them an empty container and let them install software  
> manually with no support
> (3) no
>
> to recap...
>
> We don't need to meet, but - yes - we do need to discuss the student  
> group request.  Until we have a more defined structure regarding  
> support, software fees, etc. I am leaning towards declining opening  
> this up to student groups.  Additionally, there are still ongoing,  
> unresolved negotiations with DITR regarding athena DLC's which this  
> would most likely fall under if we reach a decision in this matter.   
> For now, I would be ok with them having a container with machines  
> joined to the domain and have them install software on their own, but  
> I really don't have the cycles to begin supporting machines in student  
> groups.  Once the RCC is trained in such matters, I would feel much  
> better helping them (and others) get started so long as they could  
> provide some backup support.  Just my 2 cents....
>
> -Chad.
>
>
> and the original request:
>
> On Jul 25, 2004, at 2:45 PM, Jose H Soltren wrote:
>
>> Chad,
>>
>> I'm available ever weekday. We could meet tomorrow afternoon.
>>
>> Concerning your questions:
>> 1) The goal is to be able to use Windows machines the way we use  
>> Athena
>> machines - remote login and authentication using Kerberos at the very
>> least. MatLab and SolidWorks would be a real plus if we did not have  
>> to
>> pay for them. Microsoft Office may or may not be necessary. Ideally  
>> we'd
>> like to keep costs at a minimum. We're exploring this as a complement  
>> to
>> the private Athena workstations we already have, which do not cost us  
>> any
>> money to run (aside from electricity and hardware costs).
>>
>> 2) I'd like the following people to have administrative access:
>> Jose Soltren          jsoltren@mit.edu        Student
>> Mark Tobenkin         mmt@mit.edu             Student
>>
>> I (Jose) have experience with Windows from a system administrator's
>> perspective. I have some limited experience managing a Windows  
>> domain. I
>> believe this is also Mark's situation.
>>
>> 3) The proposed environment would consist of an undetermined number of
>> machines (right now, just one, but this may increase) throughout our  
>> house
>> at TEP. We have two networked PostScript laser printers, an HP  
>> LaserJet
>> 4050N and a Tektronix Phaser 740. There may be future interest in  
>> using
>> video editing software, but that's not an issue at this point in time.
>>
>> I'd like to leave the option open to brothers of the house to  
>> configure
>> their own machines using WinAthena. Since Windows stores a user's  
>> files
>> locally, it may be a viable option for individuals to set up their own
>> computers using the domain.
>>
>> We're an overwhelmingly Linux house with a couple of Mac OS X machines
>> (and an Athena station running Solaris).
>>
>> 4) Right now, we're just looking at a couple of laptops that would  
>> only
>> use WinAthena within MITNet (18.*.*.*). Since we're just looking at a  
>> few
>> machines right now, maybe 2 desktops and 1 laptop, the ratio is about  
>> 2:1.
>>
>> Thank you for your prompt response to my request! I'll happily  
>> discuss any
>> further issues as they arise. Once again, cost is a prohibitive  
>> factor,
>> something we would need to vote upon as a house.
>>
>>  --
>> Jose "soultrain" Soltren
>> 253 Commonwealth Avenue (tep)
>> Boston, MA 02116
>> jsoltren@mit.edu
>>
>> On Sun, 25 Jul 2004, Chad Dupuis wrote:
>>
>>> Hello Jose,
>>>
>>> I'd be happy to meet with you to discuss your proposed use of
>>> WinAthena.  Please send me some meeting times which work for you over
>>> the next 2 weeks and I will get something setup.  In the meantime, if
>>> you could also answer the following questions, that would be helpful  
>>> as
>>> well.
>>>
>>> 1)  As specifically as possible (i.e. including, plug-ins, etc.)  
>>> please
>>> provide us with a complete list of software that you would want for  
>>> the
>>> machines.
>>>
>>> 2)  Please provide us with a list of people and their status (i.e
>>> faculty, staff, student) who would have administrative access to the
>>> machines.  Do any of these people have experience managing a windows
>>> domain, active directory experience and/or windows scripting  
>>> experience?
>>>
>>> 3)  Please describe the proposed environment as far as peripherals  
>>> are
>>> concerned (i.e. printing, removable harddrives, digital cameras,  
>>> etc.).
>>> This allows us to consider driver issues.
>>>
>>> 4)  Please describe the use of laptops in the container - would they  
>>> be
>>> taken oncampus? offcampus?  and what would be the ratio of desktops  
>>> to
>>> laptops.
>>>
>>> Thank You,
>>>
>>> -Chad.
>>> MIT Academic Computing
>>> Bldg. 37 Administrator
>>>
>>> jsoltren@MIT.EDU wrote:
>>>
>>>> This is a request for assistance with getting started in WIN.MIT.EDU
>>>> ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>>>>
>>>>        Request came from: jsoltren@mit.edu
>>>>                           Jose H Soltren
>>>>
>>>>  MIT Username (optional): jsoltren
>>>>
>>>>
>>>>             Project type: Mix of Personal Laptops and Desktops
>>>>                    Other:
>>>>
>>>>  Expected focus/Practice: Mixed
>>>>
>>>>
>>>> Other contacts to include in correspondence:
>>>> +++++
>>>>
>>>> +++++
>>>>
>>>> Project description:
>>>> +++++
>>>> Create a container named "tep" for use at tep, Tau Epsilon Phi, a  
>>>> fraternity house. Configure a number of Windows workstations with  
>>>> WinAthena for general house use.
>>>> +++++
>>>>
>>>> ******************************************************************** 
>>>> *****
>>>> * Kakapo has promised to respond to this within five business days  
>>>> of   *
>>>> * submission. Even though there are primary liaisons for  
>>>> Administrative *
>>>> * and Academic requests, it is everyone's responsibility to make  
>>>> sure   *
>>>> * the customer hears back within five business days.                 
>>>>     *
>>>> ******************************************************************** 
>>>> *****
>>>> _______________________________________________
>>>> Kakapo@mit.edu
>>>> http://mailman.mit.edu/mailman/listinfo/kakapo
>>>>
>>>>
>>>
>
> _______________________________________________
> Kakapo@mit.edu
> http://mailman.mit.edu/mailman/listinfo/kakapo

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