[377] in Kakapo Windows Team
[Kakapo] Here's an electronic copy of the draft doc I handed out
daemon@ATHENA.MIT.EDU (Oliver Thomas)
Wed Mar 31 13:03:34 2004
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From: Oliver Thomas <othomas@mit.edu>
Date: Wed, 31 Mar 2004 13:02:28 -0500
cc: Oliver Thomas <othomas@mit.edu>
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Your assignment, should you choose to accept it, is to read it and
think about it for next time.
Oliver
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height=3D"10"></td>=0D <td width=3D"165" align=3D"left" =
valign=3D"top"> <p><a href=3D"#introduction">Introduction</a></p>=0D =
<p><a href=3D"#services_and_pricing">Services and Pricing =
</a></p> <p><a href=3D"#service_details">Service =
Details<br>=0D </a>- <a href=3D"#types_of_systems">Types =
of Systems<br>=0D </a>- <a =
href=3D"#service_levels">Service Levels </a></p>=0D =
<p><a href=3D"#glossary">Glossary</a><br>=0D =
</p>=0D </td>=0D <td =
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</table>=0D </td>=0D </tr>=0D<!-- Who =
We Are content -->=0D </table>=0D </td>=0D <!-- Main page content =
-->=0D <td align=3D"left" valign=3D"top"><p><strong><br>=0D <a =
name=3D"startcontent"></a></strong></p>=0D <h1>Managed Windows at =
MIT </h1>=0D <h2><a name=3D"introduction"></a>Introduction</h2> =
=0D <h2><a name=3D"services_and_pricing"></a>Services and Price =
List (Summary Grid) </h2>=0D <table width=3D"100%" border=3D"1" =
cellpadding=3D"8" cellspacing=3D"0" class=3D"border-all">=0D <tr =
valign=3D"bottom"> =0D<td width=3D"30%" align=3D"left" nowrap =
bgcolor=3D"#CCCC99"> =0D<div align=3D"center"><strong>=0D<p>Service</p>=0D=
</strong></div></td>=0D=0D<td width=3D"16%" align=3D"left" =
bgcolor=3D"#CCCC99"><div align=3D"center"><strong>=0D<p><a =
href=3D"#centrally_managed_systems">Centrally<br>=0D Managed</a></p>=0D=
</strong></div></td>=0D<td width=3D"15%" align=3D"left" nowrap=3D"nowrap" =
bgcolor=3D"#CCCC99"><div align=3D"center"><strong>=0D<p><a =
href=3D"#locally_managed_systems">Locally<br>=0D Managed</a></p>=0D=
</strong></div></td>=0D <td width=3D"15%" align=3D"left" =
nowrap=3D"nowrap" bgcolor=3D"#CCCC99"><div align=3D"center"><strong>=0D =
<p><a href=3D"#individually_managed_systems">Individually<br>=0D =
Managed </a></p> =0D </strong></div></td>=0D=
<td width=3D"16%" align=3D"left" bgcolor=3D"#CCCC99"> =0D =
<div align=3D"center"><strong>=0D <p> <a =
href=3D"#unmanaged_systems">Unmanaged</a> </p> =0D =
</strong></div></td>=0D </tr>=0D <TR align=3D"left" =
valign=3D"top">=0D <TD width=3D"30%"><span =
class=3D"text"> </span></TD>=0D <TD width=3D"16%"><span =
class=3D"text"><small><em>Monthly fees are covered by =
IS&T</em></small></span></TD>=0D <TD><span =
class=3D"text"><small><em>DLC fees/ student fees =
(monthly)</em></small></span></TD>=0D <TD><span =
class=3D"text"><small><em>DLC fees/ student fees =
(monthly)</em></small></span></TD>=0D <TD width=3D"16%"><span =
class=3D"text"><small><em>No automatic downloads/ =
updates</em></small></span></TD>=0D </TR>=0D <TR =
align=3D"left" valign=3D"top"> =0D <TD width=3D"30%" =
COLSTART=3D"1"> =0D <span class=3D"text"><a =
href=3D"#sl_basic">Basic</a><br>=0D <small>Operating =
System updates and security patches only</small></span></TD>=0D =
<TD width=3D"16%" COLSTART=3D"2"><span class=3D"text">N/A</span></TD>=0D =
<TD COLSTART=3D"3"><span class=3D"text">No fee, <a =
href=3D"#glossary_win">WIN</a> or <a href=3D"#glossary_sus">SUS</a> =
</span></TD>=0D <TD COLSTART=3D"5"><span class=3D"text">No fee, =
<a href=3D"#glossary_win">WIN</a> or <a =
href=3D"#glossary_sus">SUS</a></span></TD>=0D <TD width=3D"16%" =
COLSTART=3D"6"> =0D <span class=3D"text">N/A</span></TD>=0D =
</TR>=0D <TR align=3D"left" valign=3D"top"> =0D <TD =
width=3D"30%" COLSTART=3D"1"> =0D <span class=3D"text"><a =
href=3D"#sl_silver">Silver</a><br>=0D <small>OS =
updates and security patches, as well as MIT-recommended applications =
and utilities (site licensed)</small></span></TD>=0D <TD =
width=3D"16%" COLSTART=3D"2"> <span class=3D"text">N/A</span></TD>=0D =
<TD COLSTART=3D"3"> <span class=3D"text">No fee, <a =
href=3D"#glossary_win">WIN</a> or <a href=3D"#glossary_sus">SUS</a>+local =
admin<br>=0D </span></TD>=0D <TD COLSTART=3D"5"> <span =
class=3D"text">No fee,</span> <a href=3D"#glossary_win">WIN</a> </TD>=0D =
<TD width=3D"16%" COLSTART=3D"6"> =0D <p>N/A =
</span></TD>=0D </TR>=0D <TR align=3D"left" valign=3D"top">=0D=
<TD width=3D"30%" COLSTART=3D"1">=0D <span =
class=3D"text"><a href=3D"#sl_gold_academic">Gold</a> =
<small><em>(Academic)</em></small><br>=0D <small>All of =
Silver + MS Office and set of most commonly used course software =
(Matlab, etc.)</small></span></TD>=0D <TD width=3D"16%" =
COLSTART=3D"2"><span class=3D"text">No end- user fees</span></TD>=0D =
<TD COLSTART=3D"3"><span class=3D"text">$20<sup><a =
href=3D"#note_4">4</a></sup>/$5<sup><a href=3D"#note_1">1<br>=0D =
</a></sup><a href=3D"#glossary_win">WIN</a> only </span></TD>=0D =
<TD COLSTART=3D"5"><span class=3D"text">$20<sup><a =
href=3D"#note_4">4</a></sup>/$5<br>=0D <a =
href=3D"#glossary_win">WIN</a> only </span></TD>=0D <TD =
width=3D"16%" COLSTART=3D"6"><span class=3D"text">N/A<sup><a =
href=3D"#note_2">2</a></sup></span></TD>=0D </TR>=0D <TR =
align=3D"left" valign=3D"top">=0D <TD width=3D"30%" =
COLSTART=3D"1">=0D <span class=3D"text"><a =
href=3D"#sl_gold_administrative">Gold</a> =
<small><em>(Administrative)</em></small><br>=0D <small>All =
of Silver + MS Office and set of most commonly used administrative =
software (SAPGui, etc.)</small></span></TD>=0D <TD width=3D"16%" =
COLSTART=3D"2"><span class=3D"text">No end- user fees</span></TD>=0D =
<TD COLSTART=3D"3"><span class=3D"text">$20<sup><a =
href=3D"#note_4">4</a> <a href=3D"#note_1">1</a></sup><br>=0D =
<a href=3D"#glossary_win">WIN</a> only</span></TD>=0D <TD =
COLSTART=3D"5"><span class=3D"text">$20<a =
href=3D"#note_4"><sup>4</sup></a><br>=0D <a =
href=3D"#glossary_win">WIN</a> only=0D </span></TD>=0D =
<TD width=3D"16%" COLSTART=3D"6"><span class=3D"text">N/A<sup><a =
href=3D"#note_2">2</a></sup></span></TD>=0D </TR>=0D <TR =
align=3D"left" valign=3D"top"> =0D <TD width=3D"30%" =
COLSTART=3D"1"> =0D <span class=3D"text"><a =
href=3D"#sl_platinum">Platinum</a><br>=0D =
<small>All Gold services, plus custom selection of additional =
applications to meet discipline- or project- specific =
needs</small></span></TD>=0D <TD width=3D"16%" COLSTART=3D"2"> =
<span class=3D"text">No end- user fees </span></TD>=0D <TD =
COLSTART=3D"3"> <span class=3D"text">$30/$10<sup><a =
href=3D"#note_1">1</a></sup> <small>+ application license =
fees</small></span></TD>=0D <TD COLSTART=3D"5"> <span =
class=3D"text">$30/$10<small>+ application license =
fees</small></span></TD>=0D <TD width=3D"16%" COLSTART=3D"6"> =0D=
<span class=3D"text">N/A<sup><a =
href=3D"#note_2">2</a></sup></span></TD>=0D </TR>=0D <TR =
align=3D"left" valign=3D"top">=0D <TD width=3D"30%" nowrap =
COLSTART=3D"1"><span class=3D"text"><a href=3D"#sl_msi">MSI =
Development</a></span></TD>=0D <TD colspan=3D"4" =
COLSTART=3D"2"><span class=3D"text">$5000 <sup><a =
href=3D"#note_3">3</a></sup>+any application license fees</span></TD>=0D =
</TR>=0D </table>=0D =0D <p><sup><a =
name=3D"note_1"></a>1</sup> <small>Only if managed via a container in =
the WIN.MIT.EDU domain; for independent domains or other local =
management strategies, no monthly management fees apply. Applications =
can be downloaded via <a =
href=3D"http://web.mit.edu/software/win.html">MIT's software download =
site</a>, or purchased through MIT's <a =
href=3D"http://web.mit.edu/is/products/vsls/">volume licensing =
program</a> and <a href=3D"http://web.mit.edu/ecat/govconnection/">MIT's =
vendor partner</a>. Deployment must be managed by the local system =
administrator(s).</small></p>=0D <p><sup><a =
name=3D"note_2"></a>2</sup> <small>Applications and software licenses =
can be purchased individually through <a =
href=3D"http://web.mit.edu/ecat/govconnection/">MIT's vendor =
partners</a> and <a href=3D"http://web.mit.edu/is/products/vsls/">volume =
licensing programs</a>, or downloaded from <a =
href=3D"http://web.mit.edu/software/win.html">MIT's software download =
site</a> for site-licensed software. Owners of unmanaged machines =
usually handle installion of software themselves. </small></p>=0D =
<p><sup><a name=3D"note_3"></a>3</sup> <small>Cost sharing with =
IS&T may be an option if there is demand for an application beyond =
the requestor's container(s). If you believe this may be the case for =
your application, contact us to get the discussion started.</small></p>=0D=
<p><a name=3D"note_4"></a><sup>4</sup> <small>Fees for DLC =
machines include on-site setup and installation, as well as on-site =
hardware troubleshooting and software re-installation if necessary. =
Pick-up and drop-off for warranty repair is also covered. Finally, the =
monthly fee also includes a subcription to MIT's TSM enterprise backup =
service. This service is not available for student =
machines.</small></p>=0D <h2><a =
name=3D"services_details"></a>Service Details </h2>=0D <h3><a =
name=3D"types_of_systems"></a>Types of Systems</h3>=0D <h4><a =
name=3D"centrally_managed_systems"></a>Centrally Managed Systems</h4>=0D =
<p><em>The below paragraphs contain several POLICY statements. =
Review them. </em></p>=0D <p>Centrally managed systems are usually =
deployed and administered by <a =
href=3D"http://web.mit.edu/ist/">Information Services & =
Technology</a> (<a href=3D"http://web.mit.edu/ist/">IS&T</a>) and =
are members of MIT's central WIN.MIT.EDU <a =
href=3D"#glossary_windows_domain">Windows Domain</a>. System =
configurations and applications deployed to these systems are controlled =
via <a href=3D"#glossary_container">Containers</a> whenever possible. =
Container administration and local administrator access is generally =
limited to IS&T system administrators. Login to these systems is =
managed through <a href=3D"#glossary_mit_username">MIT usernames</a> and =
passwords, and is usually open to all current MIT faculty, students, or =
staff. Examples of systems of this type include cluster workstations and =
many of the Windows kiosk machines on campus.</p>=0D <h4><a =
name=3D"locally_managed_systems"></a>Locally Managed Systems</h4>=0D =
<p>Locally managed systems are found in departments, labs, and centers, =
as well as many living groups and dormitories. They usually exist in =
the context of a small cluster or lab, managed by one or more local =
system administrators. Whenever possible, these machines are members of =
the WIN.MIT.EDU <a href=3D"#glossary_">Windows Domain</a> or of an =
independent departmental Windows domain. </p>=0D <h4><a =
name=3D"individually_managed_systems"></a>Individually Managed =
Systems</h4>=0D <p>Individually managed systems are administrered =
by their owners and are usually machines with a single, primary =
operator. In some cases these systems may be members of the WIN.MIT.EDU =
domain with their owner performing local installations and =
administration as needed. For machines that are not members of the =
WIN.MIT.EDU domain, basic system and security updates are provided via =
MIT's <a href=3D"#glossary_sus">Software Update Service</a> (<a =
href=3D"#glossary_sus">SUS</a>) service. </p>=0D <h4><a =
name=3D"unmanaged_systems"></a>Unmanaged Systems</h4>=0D =
<p>Unmanaged systems are not subscribed to any of MIT's central update =
or management services. Owners are directly responsible for keeping =
systems up to date with the latest Windows security patches. Owners =
usually handle all necessary software installations. </p>=0D <h3><a =
name=3D"service_levels"></a>Service Levels</h3>=0D <h4><a =
name=3D"sl_basic"></a>Basic</h4>=0D <p>Machines subscribed to =
Basic-level services receive Windows updates and security patches =
distributed via MIT's central <a href=3D"#glossary_win">WIN.MIT.EDU</a> =
domain or MIT's <a href=3D"#glossary_sus">SUS</a> server. They do not =
receive any additional application software. Owners or administrators =
can install applications manually or via a container.</p>=0D =
<h4><a name=3D"sl_silver"></a>Silver</h4>=0D <p>Machines subscribed =
to Silver-level services receive Windows updates and security patches, =
as well as common applications and utilities for which MIT has a site =
license. Machines are members of the WIN.MIT.EDU domain. Owners or =
local administrators may deploy additional applications via container =
policy.</p>=0D <p>Common applications and utilities=0D <ul>=0D =
<li>Adobe Acrobat Reader (Adobe Acrobat?)</li>=0D =
<li>WinZip compression utility </li>=0D <li>Kerberos for =
Windows</li>=0D <li>FileZilla secure FTP file transfer =
utility</li>=0D <li>OpenAFS network file system client</li>=0D =
<li>Eudora email client </li>=0D <li>SecureCRT SSH terminal =
client</li>=0D <li>SecureFX SFTP file transfer client</li>=0D =
<li>Stretch Break break timer</li>=0D <li>TechTime MIT =
enterprise calendar (Oracle Calendar)</li>=0D <li>VirusScan =
Enterprise</li>=0D <li>WinZephyr instant messaging client</li>=0D =
<li>AOL Instant Messenger client</li>=0D <li>X-Win32 X =
Windows client</li>=0D <li>F-Secure SSH client </li>=0D =
<li>(Firefox web browser)</li>=0D <li>(Thunderbird email client) =
</li>=0D </ul>=0D <h4><a name=3D"sl_gold"></a>Gold</h4>=0D =
<p>All services and applications of Silver-level service, plus the =
following domain-specific (Academic or Administrative) applications: =
</p> <h5><a name=3D"sl_gold_academic"></a>Gold-Acadmic</h5>=0D =
<ul>=0D <li>Microsoft Office Professional=0D <ul>=0D =
<li>Excel</li>=0D <li>Word</li>=0D =
<li>Powerpoint</li>=0D <li>Outlook</li>=0D =
<li>Equation editor </li>=0D </ul>=0D </li>=0D =
<li>Matlab</li>=0D <li>Mathematica</li>=0D <li>Maple</li>=0D=
<li>LaTeX</li>=0D <li>X-Win32 X Windows browser</li>=0D =
<li>F-Secure SSH client </li>=0D <li>Adobe Photoshop</li>=0D =
<li>Adobe Illustrator</li>=0D <li>Dreamweaver </li>=0D =
</ul> <h5><a =
name=3D"sl_gold_administrative"></a>Gold-Administrative</h5>=0D =
<ul>=0D <li>Microsoft Office Professional=0D <ul>=0D =
<li>Excel</li>=0D <li>Word</li>=0D =
<li>Powerpoint</li>=0D <li>Outlook</li>=0D =
<li>Equation editor</li>=0D </ul>=0D </li>=0D =
<li>SAP Gui</li>=0D <li>Brio Intelligence</li>=0D =
<li>Dreamweaver</li>=0D <li>Oracle 9i client</li>=0D =
<li>Roles</li>=0D <li>TSM enterprise backup client </li>=0D =
</ul> =0D <p>Gold-level service clients may select Academic, =
Administrative, or the union of both, at no additional charge.</p>=0D =
<h5><a name=3D"sl_gold_scrooge"></a>Gold-Scrooge</h5>=0D <ul>=0D =
<li>OpenOffice=0D <ul>=0D <li>Spreadsheet</li>=0D=
<li>Word Processor</li>=0D <li>Presentation =
software</li>=0D <li>High degree of compatibility with =
Microsoft Office file formats </li>=0D </ul>=0D </li>=0D =
<li>Maple</li>=0D <li>Mathematica (student personally =
owned machines only)</li>=0D <li>Dreamweaver</li>=0D =
<li>X-Win32</li>=0D <li>LaTeX</li>=0D <li>F-Secure =
SSH</li>=0D </ul> =0D <p>A one-time charge of $25. No =
monthly charges. </p> <h4><a name=3D"sl_platinum"></a>Platinum</h4>=0D=
<p>Machines subscribed to platinum-level service receive all the =
services and applications of Gold-level subscribers, as well as your =
choice of any of the applications for which MSI's have already been =
written. Note that for many of these applications individual license =
fees apply, which results in an additional monthly charge. See the table =
below:</p>=0D <p>If you need applications for which no MSI has been =
written yet, MSI development fees as explained below apply.</p>=0D =
<h4><a name=3D"sl_msi"></a>MSI Development</h4>=0D <p>Applications =
are made available and deployed to managed machines via Microsoft =
Installers (MSI) that are deployable via a domain. These MSI's need to =
be carefully developed and tested to make sure they are deployable, do =
not interfere with other applications, and handle multiple users =
correctly. MIT has a library of common MSI's ready to go. However, if =
you are interested in deploying a new application for which a deployable =
MSI does not yet exist, the listed fee for developing such an MSI =
applies.</p>=0D <p>IS&T may be able to share some of the cost =
if this is an application that is licensed for deployment beyond your =
domain or container, and is of interest to a larger segment of the MIT =
community. Please contact us with as much lead time as possible =
regarding MSI development.</p>=0D <p>The listed fee includes 1 year =
of service and support, including re-writing the MSI should a newer =
version of the application be released within this 1-year period. </p> =
<h2><a name=3D"glossary"></a>Glossary</h2>=0D <h4><a =
name=3D"glossary_container"></a>Container</h4>=0D <p>A container is =
used by the Windows Domain Controller to manage machines and users. =
Containers are managed by one or more Container Administrator. Many =
aspects of a system's configuration can be controlled via container =
settings and Group Policy. Application software can be deployed to =
system's in a container via Group Policy using Microsoft's MSI installer =
technology.</p>=0D <h4><a name=3D"glossary_mit_username"></a>MIT =
Username</h4>=0D <p>An MIT username, also known as a Kerberos name or =
Athena username, is available to any MIT student, faculty, or staff =
member. Most current members of the MIT community already have an MIT =
username. Inquiries about your existin MIT username or how to get one =
should be directed to <a href=3D"http://web.mit.edu/accounts/">User =
Accounts</a>. </p> <h4><a name=3D"glossary_sus"></a>Software Update =
Service (SUS)</h4>=0D <p>SUS allows you to use the Microsoft =
Automatic Updates feature in Windows to subscribe to MIT Windows Update =
Services. This service is available to all MIT faculty, staff and =
students. SUS is like a copy of Microsoft Windows Update inside MITnet =
that allows MIT to deploy critical updates, security updates, and =
service packs, while also giving us the opportunity to test them in our =
environment before releasing them. </p>=0D <h4><a =
name=3D"glossary_windows_domain"></a>Windows Domain</h4>=0D <p>A =
Windows Domain consists of a Domain Controller and an Active Directory =
server managing a large number of systems and users via Containers and =
other domain management tools. </p></td>=0D </tr>=0D <tr>=0D <td =
align=3D"left" valign=3D"top"> </td>=0D <td align=3D"left" =
valign=3D"top"> </td>=0D </tr>=0D</table>=0D<!-- begin Information =
Systems footer -->=0D<table border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0">=0D <tr> =0D <td height=3D"16" colspan=3D"3"></td>=0D=
</tr>=0D <tr valign=3D"top" align=3D"left"> =0D <td =
width=3D"13"></td>=0D <td width=3D"207" valign=3D"middle"><a =
href=3D"http://web.mit.edu"><img =
src=3D"http://web.mit.edu/is/images/footer_mit_logo.gif" width=3D"62" =
height=3D"36" alt=3D"MIT" border=3D"0" /></a></td>=0D <td =
class=3D"text"><a href=3D"http://web.mit.edu/is/index.html" =
accesskey=3D"2" title=3D"Access Key: Alt (or control) + 2">Home</a> | <a =
href=3D"http://web.mit.edu/is/start/index.html" title=3D"learn the =
basics of computing and communications">Getting Started</a> | <a =
href=3D"http://web.mit.edu/is/services/index.html" title=3D"find =
information, products, and services">Getting Services</a> | <a =
href=3D"http://web.mit.edu/is/help/index.html" accesskey=3D"8" =
title=3D"Access Key: Alt (or control) + 8">Getting Help</a> | <a =
href=3D"http://web.mit.edu/is/about/index.html" title=3D"about IS, and =
our contact info">About IS</a> | <a =
href=3D"http://web.mit.edu/is/accessibility.html" accesskey=3D"7" =
title=3D"Access Key: Alt (or control) + 7">Accessibility</a><br />=0D =
Ask a <a href=3D"http://web.mit.edu/is/help/index.html">technology =
question</a> or send a <a href=3D"http://web.mit.edu/is/contact.html" =
accesskey=3D"0" title=3D"Access Key: Alt (or control) + 0">comment =0D =
about this web page</a>.</td>=0D </tr>=0D</table>=0D<br />=0D<!-- =
Begin MIT-use only web reporting counter -->=0D<img =
src=3D"http://counter.mit.edu/tally" width=3D"1" height=3D"1" alt=3D""> =0D=
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