[20953] in Athena Bugs
Proposed Stock Answer, topic WEB (Mozilla)
daemon@ATHENA.MIT.EDU (Chris Toepel)
Tue Oct 22 17:35:13 2002
Message-Id: <200210222135.RAA09917@scar.mit.edu>
To: olc-stock@MIT.EDU
cc: tbelton@MIT.EDU, bug-infoagents@MIT.EDU, jhawk@MIT.EDU
Date: Tue, 22 Oct 2002 17:35:12 -0400
From: Chris Toepel <ctoepel@MIT.EDU>
(This is my proposed stock answer about Mozilla's very common
'SSL disabled' bug that OLC gets a lot of questions about and
I consulted with <tbelton> about. Notice it is up-to-date,
regarding the renaming of the script. Feel free to write another
or edit this, but it would be nice to have it out finally.)
=Chris
TOPIC: WEB and/or WEBSIS
TITLE: Problems with Mozilla Certificates or SSL
If you haven't already obtained certificates, you should visit
http://web.mit.edu/is/help/cert/
But if you are getting the error messages:
* "SSL is disabled",
* "Could not initialize the browser's security component"
* "Unable to initialize security device"
This is probably caused by a known Mozilla bug, caused when importing
certificates from Netscape. The solution is to obtain new ones in
Mozilla. This will delete all your certificates from Mozilla.
You should close all Mozilla windows and type:
athena% add infoagents
athena% zap-mozilla-certs
You will have to re-obtain certificates, but everything else is
preserved.