[20458] in Athena Bugs

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Re: Hotline reports IBMs failing to install

daemon@ATHENA.MIT.EDU (Jonathon Weiss)
Mon Jul 8 12:55:44 2002

Message-Id: <200207081655.MAA07007@bearing-an-hourglass.mit.edu>
From: Jonathon Weiss <jweiss@MIT.EDU>
To: Cana Lynn McCoy <cana@MIT.EDU>
cc: ops@MIT.EDU, bugs@MIT.EDU, rel-eng@MIT.EDU, amb@MIT.EDU
In-reply-to: Your message of "Mon, 08 Jul 2002 11:39:45 EDT."
             <Pine.LNX.4.30L.0207081128280.29076-100000@boeing-vertol.mit.edu> 
Date: Mon, 08 Jul 2002 12:55:42 -0400


Chad sent me personal voicemail last week and me and Garry personal
email.  Garry replied that there is a known driver problem on "busy"
networks, and that a fix was coming out soon.  Since I didn't know any
more than was in the bug report that sipb sent a whlie ago, I don't
have anything to add.  Perhaps Andrew has more information, and I've
added him to the cc list.

	Jonathon



> 
> Ops just received a page from JJ in Hardware Services, saying that all
> attempts to install the new IBMs for the clusters have been failing.  I
> called and spoke to him, and he said this has been the case for almost a
> week.  He had not seen the errors himself, but said that they occurred
> "right after the part where you put in the IP address", where "it looks
> like it starts to install, but doesn't, and just hangs forever".
> 
> JJ thought that we (for nebulous values of we, probably ops) had been
> informed about this last week, but to my knowledge we haven't been.
> 
> I told him to try to get one of the people attempting the installs to
> email an exact description of what happens, with error messages, if at all
> possible.
> 
> JJ would like to updates when information is known.  He's at x3-6367.
> 
> --Cana McCoy
>   Athena Server Operations
> 



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