[13019] in Athena Bugs
Re: MZ1.1: No Ticket File Found
daemon@ATHENA.MIT.EDU (Rita A. DiCecca)
Mon Dec 12 11:19:08 1994
Date: Mon, 12 Dec 94 11:19:42
From: rita@MIT.EDU (Rita A. DiCecca)
To: smcguire@MIT.EDU (Scott McGuire)
Cc: maczephyr@MIT.EDU, bugs@MIT.EDU
> Do you mean in the last sentence that she can't run it a *third* time (by
> my counting it's already been run twice), and what do you mean by "can't"?
> Does the same thing just keep happening, or does it crash the machine?
I mean that she can run/execute the program once (send many zephyrs, etc.)
But after she hits that command-Q, it's history. The program won't run
a "second" time. It doesn't crash the machine, but it does hang up
on the Authentication dialog box for a bit and then MZ quits with
the error.
> When I experienced the problem on my machine, I reinstalled the system
> software and this solved the problem.
No. I refuse to tell this person to reinstall the system software.
> I am still hoping it's some sort of INIT conflict, although you say that
> she turned all the extensions off. Can we get a list of INITs the user is
> running?
We can but she's tried to run the program w/ ext. off so wouldn't that help?
>
> Can we also get them to try this - throw out old copy of MZ, reboot
> machine, get new copy, and try from there? (I have developed a strange
> belief that running a "bad" copy first may result in any new copy of MZ
> that is run directly afterwards being similarly affected.)
Did it, tried it. Threw out old copies, got new copies, rebooted
and sang the National Anthem. Nothin' :-(
> Thanks for the info, and any more you can provide.
PS- Customer will be out until Thursday 12/15 so we'll need to
wait until after then to ask her to do anything.
-Rita
