[605] in Tooltime
my job
daemon@ATHENA.MIT.EDU (Nicholas S Howard)
Wed Nov 26 16:09:56 1997
To: tooltime@MIT.EDU
Cc: help-super@MIT.EDU
Date: Wed, 26 Nov 1997 16:09:51 EST
From: Nicholas S Howard <nhoward@MIT.EDU>
I am having serious trouble doing my job here. Monday I went to print out a
log (log#87017) and on every (NT) machine I tried, clicking "print" or
selecting print from the file menu to print this particular log crashed the
program with the good old "application error Exception error: access violation.
I went to print through netscape but no one I could find knew the address. I
was over fifteen minutes late to the client's office because I couldn't PRINT.
When are we going to have a reasonable way of printing logs?
(and NO netscape doesn't qualify. running netscape, finding the page, typing
in the log number, finding out you're trying to use someone elses certificates,
quitting netscape, creating a new profile, getting new certificates, finding
the page, typing in the log# and printing with netscapes print manager to get
something that takes more than twice the amount of pages it should is NOT an
acceptable substitute to clicking "print" and getting a useful printout of
the log.
Then, today, I did a "find open" realized how useless it is to have summary
as the last thing on the list and modified result set to put it in a more
reasonable place. Decided to leave it on the screen and closed all of the found
sets and it resulted in the same form of crash (access violation) I was unable
to reproduce it, which makes it even worse.... a program that crashes RANDOMLY.
Here it is, 4:00 and I haven't even begun to TOUCH a housecall log yet.
The queue is at 430 and climbing for no other reason than this program.
WHEN WILL ANYONE AT MIT LEARN TO CALL A SINKHOLE WHAT IT IS???
Sincerely,
Nick
