[585] in Tooltime
Re: suggestion/question -- multiple helpdesk db windows
daemon@ATHENA.MIT.EDU (Steven Wade Neiterman)
Fri Nov 21 15:45:30 1997
In-Reply-To: <3.0.2.32.19971121134941.00732354@hesiod>
Date: Fri, 21 Nov 1997 15:49:58 -0500
To: Rob Smyser <smyser@MIT.EDU>, Barbara Goguen <goguen@MIT.EDU>,
tooltime@MIT.EDU
From: Steven Wade Neiterman <wade@MIT.EDU>
There is a trade-off here. Mostly involving record locking. If a record
is locked on instance A, then instance B. can unlock that record based on
how the locking code works.
..Steve
At 1:49 PM -0500 11/21/97, Rob Smyser wrote:
>Barb, it is possible to open Scopus twice. On the Helpdesk PCs doing it
>twice does not seriously slow things down. A third instance of scopus
>starts to slow it down, but two does not. There is a huge increase in a
>consultant's efficiency with two instances open.
>
>That is two hits against the database server's user limit instead of the
>usual single hit. The limit in the server should be increased to allow at
>least twenty consultants to have two windows each (forty instances).
>
>At 10:56 AM 11/21/97 EST, Barbara Goguen wrote:
>>A student consultant asked me today if there is a way to have two logs open
>>simultaneously in Scopus. To my knowledge this is not possible. I did
>>suggest that if there were criteria that allowed him to find both logs in a
>>single Find Log search, he could keep the select list open at the same time
>>as the log window and use that to switch between the logs. Is there any
>>other way to do this?
>>
>>
>>
