[584] in Tooltime
Re: suggestion/question -- multiple helpdesk db windows
daemon@ATHENA.MIT.EDU (Rob Smyser)
Fri Nov 21 14:13:57 1997
Date: Fri, 21 Nov 1997 13:49:41 -0500
To: Barbara Goguen <goguen@MIT.EDU>, tooltime@MIT.EDU
From: Rob Smyser <smyser@MIT.EDU>
In-Reply-To: <v03020903ff0f130b09d5@[18.81.0.146]>
Barb, it is possible to open Scopus twice. On the Helpdesk PCs doing it
twice does not seriously slow things down. A third instance of scopus
starts to slow it down, but two does not. There is a huge increase in a
consultant's efficiency with two instances open.
That is two hits against the database server's user limit instead of the
usual single hit. The limit in the server should be increased to allow at
least twenty consultants to have two windows each (forty instances).
At 10:56 AM 11/21/97 EST, Barbara Goguen wrote:
>A student consultant asked me today if there is a way to have two logs open
>simultaneously in Scopus. To my knowledge this is not possible. I did
>suggest that if there were criteria that allowed him to find both logs in a
>single Find Log search, he could keep the select list open at the same time
>as the log window and use that to switch between the logs. Is there any
>other way to do this?
>
>
>
