[581] in Tooltime

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Re: Bounced mail making logs

daemon@ATHENA.MIT.EDU (Steven Wade Neiterman)
Fri Nov 21 11:43:56 1997

In-Reply-To: <v03020902ff0f1293ed93@[18.81.0.146]>
Date: Fri, 21 Nov 1997 11:48:22 -0500
To: Barbara Goguen <goguen@MIT.EDU>, tooltime@MIT.EDU
From: Steven Wade Neiterman <wade@MIT.EDU>

I could look for the string <MAILER-DAEMON@MIT.EDU> as the from field and
not insert this into the database.

Question:  If we do not insert this into the database, do we just throw the
            message away?  Do we reroute it to helpsuer?

..Steve

At 10:54 AM -0500 11/21/97, Barbara Goguen wrote:
>Hi, Steve and others.  A problem with the email interface was brought to my
>attention this morning.  When a consultant sends mail to a customer, they
>do so using a return address of computing-help rather than their individual
>username.  If the mail bounces for whatever reason, a new log gets created
>in our database.  For examples, take a look at 100392, 100393, and 100440.
>Is there a way around this?




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