[491] in Tooltime
Re: more on logid versus log
daemon@ATHENA.MIT.EDU (Debi Fuchs)
Wed Nov 12 11:07:39 1997
In-Reply-To: <v03007806b08d2490a5da@[18.177.1.22]>
Date: Wed, 12 Nov 1997 10:59:40 -0500
To: Steven Wade Neiterman <wade@MIT.EDU>
From: Debi Fuchs <debi@MIT.EDU>
Cc: tooltime@MIT.EDU
Steve,
Any scripts (and there are few) in our FileMaker database that do use a
subject use the format: "Log #86967". The instance you mention below is
probably a result of our student consultants being trained to use the
format "logid 86967" when we switch to Scopus.
So, should we use "Log #xxxxx" or "Log xxxxx"? And it case sensitive? (I
notice the email to logid 86967 did create a new log...is that just because
log 86967 does not exist in our Scopus data?)
Cheers,
-Debi
>Hi,
>
>Take a look via the Web (or Scopus) on log 100092. This one came in from
>email and it has the subject as follows: "Re: LOGID 86967".
>
>I thought we picked "LOGID" for the email gateway because the helpdesk was
>already using this. If we change it to "LOG", does this mess anything up?
>
>..Steve
-------------
Debi Fuchs, Consultant
MIT Information Systems
Computing Help Desk Group
77 Massachusetts Avenue, 11-319
Cambridge, MA 02139
(617) 253-7812
debi@mit.edu
