[223] in Tooltime
Scopus Macintosh update
daemon@ATHENA.MIT.EDU (Steven Wade Neiterman)
Wed Sep 4 09:03:19 1996
Date: Wed, 4 Sep 1996 09:03:53 +0100
To: tooltime@MIT.EDU
From: wade@MIT.EDU (Steven Wade Neiterman)
I called Scopus last night on two issues, 1. Macintosh update, 2. Database
questions. Don't worry about the response on the database stuff.
..Steve
Date: Tue, 3 Sep 1996 20:17:49 -0700
From: Dorothea Hunter <dorothea@scopus.com>
To: wade@MIT.EDU
Subject: Mac issues
Cc: dorothea@scopus.com
Hi Steve,
Currently we are projecting a three week time frame to fix the bugs that
have been filed:
Bug# 11337 - When typing into an entry field of a child form the characters
disappear
Bug# 11339 - From the Mac client....not able to print from forms.
Special Note:
Bug# 11338 - Not able to sort on column headings of results sets.
This behavior is not available on the Mac due to how the Mac client operates.
Also you should be able to move to Oracle 7.1.6. In addition we are
certified on Oracle 7.2.3 with the proper Oracle patch applied. I have
included below a description of the problem and the patch number that you
should request from Oracle:
Problem
-------
Release 3.6.1 and 3.6.2.1 of the Scopus application has been tested and
certified on a 7.1.3 Oracle database. Although we have tested Scopus
applications on Oracle versions 7.1.4, 7.1.6 and 7.2.x, an Oracle bug (Bug
ID: 318811, tar# 10171222.61) prevents certification of Scopus applications
with this version.
The problem identifies itself to Scopus users with the following error message:
ORA-00600 internal error code arguments [13012]
When the problem occurs
-----------------------
The problem occurs when the triggers that update Scopus long description
fields are activated. Disabling the update triggers avoids the problem, but
Scopus applications need the triggers for updating.
Solution
--------
Oracle has created a patch which fixes this problem. Please contact Oracle
and request the patch for Bug ID: 318811.
If you any questions, please let me know. Thanks again for your patience.
Best Regards,
Dorothea Hunter
Scopus Customer Support
1-800-472-6787
support@scopus.com
www.scopus.com
