[360] in Project_DB

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Re: help, if possible and reasonable

daemon@ATHENA.MIT.EDU (Theresa M Regan)
Mon Jul 20 20:52:26 1998

Date:         Mon, 20 Jul 98 20:45:54 EDT
From: Theresa M Regan <TREGAN@mitvma.mit.edu>
To: Bill Cattey <wdc@MIT.EDU>, Mike Barker <mbarker@MIT.EDU>,
        Theresa M Regan <TREGAN@mitvma.mit.edu>
Cc: Bob Ferrara <rferrara@MIT.EDU>, project-db@MIT.EDU
In-Reply-To:  Message of Mon, 20 Jul 1998 18:23:21 -0400 (EDT) from
 <wdc@MIT.EDU>

Hi,

I can not remember Friday's error message; however, Sunday's is as
you note.  I did click the 'Reload' button.  When this did not work,
I went 'back' via the browser and double checked my work.  Since it
was still present, I did try it again and received the same error
message.

Since I was hoping this was related to some maintenace window, I did
some other work and tried once more before sending off the email
message.

Thanks for updating the database and I will check it out later.

Thanks again,
Theresa

p.s.  I will note any error messages, precisely, in the future.


On Mon, 20 Jul 1998 18:23:21 -0400 (EDT) you said:
>I am very sorry that you were inconvenienced by the Project Database
>misbehaving.
>
>Unfortunately, without a paste-in of the error message you received, I
>cannot be of any help in telling you what was going on.
>
>There is one annoying bug where when you go to the project database for
>the first time in a session, it complains:
>
>    Service temporarily unavailable. Try again.
>
>    Click the Reload button on your browser (Ctrl-R in lynx).
>
>And clicking Reload does in fact get you right in.
>I have successfully updated a project this minute to confirm that the
>service is up and running.
>
>Do please send us the error message you got, and we'll proceed from there.
>
>-wdc

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