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OSF Customer Services Newsletter

daemon@ATHENA.MIT.EDU (OSF Corporate Communications)
Fri Aug 26 17:26:01 1994

Resent-From: Bill Cattey <wdc@MIT.EDU>
Resent-To: osf-news-mtg@menelaus.LOCAL
To: newsnug@osf.org
Reply-To: newsnug@osf.org
Date: Fri, 26 Aug 1994 15:24:10 -0400
From: OSF Corporate Communications <corpcom@osf.org>

Date:    Friday, 26, August 94

To:      OSF Members

From:    Natalie Tarbet, tarbet@osf.org
         OSF Customer Services
         Cambridge, MA

********************************************************

          THE CUSTOMER SERVICES NEWSLETTER

********************************************************

                                  August 1994

Welcome to the third edition of the Open Software
Foundation's "Customer Services Newsletter." This 
electronic bulletin is sent to you on a bi-monthly basis 
and contains synopses of the latest events in OSF's 
Professional, Educational, and Systems Engineering
groups.  In the pages ahead you will find information
on the DCE 1.1 release, how to save money on your 
OSF/Motif 2.0 documentation, and on the all-new OSF
localization (L10N) program.  Also included are 
training schedules for OSF and its business partners 
worldwide.

If you are the "official" recipient of this newsletter 
and there are others within your company who could 
profit from its contents, please forward a copy to them.  
We want the news of OSF to be spread as widely as 
possible.

********************************************************
CUSTOMER SERVICE SUPPORTS OSF DCE 1.1 LAUNCH
********************************************************

The Open Software Foundation last month announced new 
pricing and promotional offers for its Distributed 
Computing Environment (DCE) Release 1.1. The new pricing 
is in response to the growing demand from vendors and 
end users for the greater availability of DCE on the 
desktop.

"With DCE 1.0 gaining widespread adoption, and DCE 1.1 
shipping later this year, we think the time is right to 
reduce Executive (client) prices significantly and offer 
special incentives for upgrades," said Joe Maloney, DCE 
Business Area Manager. "We expect this pricing to have a 
major impact, especially in the desktop market."

The following summarizes the changes between DCE 1.0 
pricing and DCE 1.1 pricing:

   - Executive Object fees have been reduced 
     from $75 and $25 (based on volume) to $2.00 
     regardless of volume.

   - The price for an annual paid up license of the
     Executive has been reduced from $500,000 
     per year, per operating system, to $100,000, per 
     year, per operating system.

   - The Administrative Tool Package has been reduced 
     from $75 to $2.00 on a per copy basis or. When it       
     is bundled with the Executive, the price remains   
     the same, i.e., 20% of the net Executive fee.   

   - First time purchase of a DCE 1.1 source license 
     with full distribution rights will remain at 
     $250,000, as with DCE 1.0.

   - The upgrade fee from a full distribution DCE 1.0 
     license to a full distribution DCE 1.1 license is 
     $100,000.  Full support customers will receive a 
     $35,000 discount on this upgrade, making their 
     effective cost $65,000.

   - All other DCE pricing, including server pricing, 
     remains unchanged.

In addition to the new pricing structure, OSF will be 
offering two special promotions to accelerate adoption 
of DCE 1.1:

1) Customers upgrading from a DCE 1.0 full 
distribution license to a DCE 1.1 full distribution 
license before October 1,1994 may report subsequent 
binary fees at the new 1.1 rates.

2) New customers who buy a DCE 1.0 full                  
distribution license before October 1, 1994 with a 
full support agreement will receive a DCE 1.1 full 
distribution license for free.

"This announcement will serve as an opportunity for 
further adoption of this important enabling 
technology," said Bill Estrem, Project Leader for the 
Information Architecture Group at 3M. "In addition, it 
will make it even easier for vendors to make DCE 
available to users at a reasonable price."

"The new pricing structure shows that OSF and its 
sponsor companies are going for mass deployment of DCE 
across all platforms, from personal computers to 
massively parallel super computers," said Mike Guidry, 
Project Leader for Architecture at Phillips Petroleum 
Company.


****************************************************
PROFESSIONAL SERVICES
****************************************************

OSF's Professional Services organization helps end users 
implement DCE by offering architectural and integration 
planning, and hands-on implementation assistance.

OSF's consultants help clients by reviewing their IT 
architecture for DCE integration issues, identifying 
risks and benefits. We also help clients plan to 
leverage some of DCE's key capabilities including:

- security - integrating DCE security with             
  legacy security technologies

- naming - integrating DCE naming with in-house naming 
  conventions, X.500, etc.

- management - using DME and other emerging technologies

We also help clients by delivering hands-on solutions 
for DCE implementation tasks, including:
        
- DCE cell setup and configuration

- distributed application design and engineering for DCE

OSF Professional Services is now working with leading 
companies in the United States, Europe and Japan to help 
them leverage DCE for strategic advantage.  For more 
information about how OSF Professional Services can help 
you, call:

Bob Goldschneider, Director, Eastern Region, USA
617-621-8778; email: bobg@osf.org

Rod Johnson, Director, Western Region, USA
415-948-1171; email: johnson@osf.org

Tom Klejna, Professional Services, Cambridge, MA, USA
617-621-7243; email: ttk@osf.org

Yair Melamud, Director of Customer Services - Europe
+32 2 772 8888; email: ym@osf.org

Jim Curtin, Director, Pacific Operations
+813-3479-4740; email: jim@osf.org


********************************************************
PROFESSIONAL SERVICES IN EUROPE
********************************************************


From our Brussels office, the OSF Europe Professional 
Services group, reviews IT strategy and architecture, 
supports the set-up of DCE cells and prototypes, and
provides advice on the design of distributed 
applications. The group is actively involved in several 
large DCE pilot projects, mainly in the financial and 
telecom arena. To this end, we are providing consulting
services with emphasis on security and distributed 
management issues.  

For more information on the European Professional 
Service offerings, contact Yair Melamud, Director of 
Customer Services, at +32 2 772 8888; email:<ym@osf.org>

Please note that when exporting DCE you must comply      
with all applicable laws, rules, and regulations 
relating to the export or re-export of technical data.

********************************************************
EDUCATIONAL SERVICES IN EUROPE
********************************************************

The OSF Brussels office is collaborating with the IBM 
European Training Center at La Hulpe to develop and 
deliver technical, hands-on DCE courses.

The course will be held at IBM La Hulpe and will be 
using a large, heterogeneous DCE cell with IBM, DEC,
HP, and SNI machines.
The courses are: 

DCE Application Programming 
Sept 19-23
Oct 24-28
 
DCE Systems Administration
Sept 26-30
Nov 21-25

For details on the above courses, or to request a copy 
of our European Educational Services Course Catalog,
listing all of our course offerings, schedules, and 
prices, please contact Christine Mambourg, OSF Brussels: 
Phone: +32 2 772 8888, fax: +32 2 772 9228 
Email: <mambourg@osf.org>



********************************************************
European Open Enrollment Training Schedules

Please note that due to circumstances beyond our       
control, classes are sometimes cancelled. If we must   
cancel a class, we will contact you promptly.
********************************************************

OSF DCE System Administration
Brussels, Belgium     Oct 24-28  

OSF DCE Internals Architecture
Brussels, Belgium     Nov 14-18

OSF DCE Features and Functionality
Brussels, Belgium     Sep 20
Grenoble, France      Nov 28

OSF DCE Application Programming
Brussels, Belgium     Sep 26-30
Brussels, Belgium     Dec 12-16

OSF DCE Security
Brussels, Belgium,    Oct 10-12
Grenoble, France,     Nov 30-Dec 2

OSF DME Features and Functionality
Brussels, Belgium     Sep 21
Grenoble, France      Nov 29

Register for courses in Brussels and Grenoble by 
contacting 
Christine Mambourg, Brussels OSF:
Phone: +32 2 772 8888, fax: +32 2 772 9228 
Email: <mambourg@osf.org>

********************************************************
OSF European Open Enrollment Business Partner
Training Schedule
********************************************************


FINSIEL :  CURRENT OPEN ENROLLMENT SCHEDULE:
  Please note that since mid-July the European Business 
  Partner, Tecsiel, Italy has officially been merged 
  into Finsiel.  Hence, the change of name.

FINSIEL S.p.A.
via del Ponte di Piscina Cupa, 43
00128 Roma - Casta Romano
Italy

OSF DCE Features and Functionality
Rome                Nov 8

OSF DCE Introduction to Systems Administration
Rome                Nov 9

OSF DME Features and Functionality
Rome                Nov 10

The Business value of Open Client-Server Systems
Rome                Nov 7

User Interface Design with OSF/Motif
Rome                Nov 10

Introduction to Programming with Motif
Rome                Nov 11


The OSF training courses held in Italy are delivered by 
Finsiel, OSF's Business Partner, and are given in 
Italian. For details and registration, please contact:
Valerio Romano of Finsiel 
Phone: +39 81 7611900, fax: +39 81 668335
Email: <vromano@tecsiel.it>
 

CRP-CU : CURRENT OPEN ENROLLMENT SCHEDULE:

CRP-CU
162a, Avenue de la Faiencerie 
L-1511, Luxembourg
  

OSF DCE 1.0.2 Features and Functionality
Luxembourg          Nov 9

OSF DME Features and Functionality
Luxembourg          Nov 16

The Business Value of Open Client-Server Systems
Luxembourg          Oct 5

Implementing Open Client-Server Technology
Luxembourg          Oct 12-13

User Interface Design with OSF/Motif
Luxembourg          Dec 7

Introduction to Programming with OSF/Motif
Luxembourg          Dec 14


The ongoing courses held in Luxembourg are delivered by 
CRP-CU, OSF's Business Partner, and are given in French. 
For details and registration in please contact: 
Pierre Mousel of CRP-CU
Phone: +352 47 02 61 370, fax: +352 47 02 64, 

Email:  <mousel@crpcu.lu>


KAPSCH : CURRENT OPEN ENROLLMENT TRAINING SCHEDULE:

KAPSCH AG
Wagenseilgasse 1
A-1120 Vienna, Austria


OSF DCE 1.0.2 Features and Functionality
Vienna              Nov 3
Vienna              Dec 6

OSF DME Features and Functionality
Vienna              Nov 4
Vienna              Dec 7

OSF DCE Administration System
Vienna              Oct 17-21

OSF DCE Application Programming with labs
Vienna              Nov 7-11

OSF DCE Internals Architecture
Vienna              Nov 21-25

The OSF training courses held in Austria are delivered 
by KAPSCH, OSF's Business Partner, and are given in 
German. For details and registration in please contact: 
Miss Micheler of KAPSCH 
Phone: +43 1 81 111 2601, fax: +43 1 81 111 3010, 
Email : <Natascha.Micheler@kapsch.co.at>


QA :  CURRENT OPEN ENROLLMENT TRAINING SCHEDULE

QA Training Ltd
Cecily Hill Castle
UK - Cirencester, Gloucestershire GL7 2EF
United Kingdom

OSF DCE 1.0.2 Features and Functionality
Cirencester        Sept 5
London             Oct 31
Cirencester        Dec 19

OSF DCE System Administration
Cirencester        Nov 21-25

OSF DCE Application Programming with labs
Cirencester        Nov 28-Dec 2


OSF/Motif Programming
Cirencester        Sept 26-30
London             Dec 5-6


The OSF training courses held in the UK are delivered by 
QA, OSF's Business Partner, and are given in English. 
For details and registration in please contact: 
Lynne Rollings 
Phone: +44 285 655 888, fax: +44 285 650 537, 
Email : <LRolling@qatrain.mhs.compuserve.com>

The OSF training courses held in France are delivered by 
Sycomore, OSF's Business Partner, and are given in 
French. For details and registration in please contact: 
Francois Maitre of Sycomore
Phone: +33 1 41 26 46 46, fax: +44 1 41 26 46 47

*******************************************************
EDUCATIONAL SERVICES FOR NORTH AMERICA
********************************************************

OSF Educational Services has initiated a DCE 1.1 Course 
Development Program for the DCE 1.1 Application 
Programming and DCE 1.1 Administration courses. The 
license to these courses is available at attractive pre-
development stage discounts for previous DCE 1.0 
Application Programming and DCE 1.0 Administration 
courses. The pricing schedule is included below for your 
reference.

In order to take advantage of the pre-development 
pricing option, full payment must be received by no 
later than 21 October 1994.  Upon receipt of payment and 
a signed license agreement, pre-development licensees 
will receive advance copies of material for review and 
comment and will be able to send up to five 
representatives to the beta test work-in-progress 
classes tentatively scheduled for October and November 
of this year. The dates we are planning for each course 
are:

DCE 1.1 Administration
Cambridge, MA             Oct 24-26

DCE 1.1 Application Programming
Cambridge, MA             Nov 7-9

The courses will be the three day, non-lab versions.  
Lab exercises will be provided to each licensee during 
the class for testing at their facilities. Critique of 
the labs will be solicited by OSF. Beta classes are 
based on material that is still in development. Class 
participants will provide valuable feedback on the 
course material during its development.

Please contact me with any questions about this exciting 
new program.
John Raleigh
Phone: 617-621-7290
Fax:   617-621-0631
Email: jsr@osf.org

Pricing (per course in $US)

Pre-Development Previous Licensee  $10,000 
Pre-Development Standard           $20,000

Post-Development Previous Licensee $20,000
Post-Development Standard          $30,000

There are also a number of new seminars and courses in 
development that you'll be seeing more about in the 
coming months. The new courses will be available in the 
fall of this year. Contact OSF Educational Services for 
early licensing and course information. The titles are 
listed below and course descriptions are available upon 
request.

Microkernel Technology Overview for Managers

Open Systems - an Executive Briefing

Understanding DCE - The 3 "A"s (Architecture, 
Applications and Administration)

Managing Distributed Systems, from Theory to Practice

A Technical Introduction to the DCE Distributed File 
System (DFS)

********************************************************

New Course Description!

TWO-DAY DME NMO 1.0 WORKSHOP

Introduction

The Network Management Option (NMO), the second 
component of the Open Software Foundation's Distributed 
Management Environment (DME), is designed to meet the 
need for a general-purpose network management solution 
in mixed-vendor environments. NMO provides support for: 

- Simple Network Management Protocol (SNMP) network 
  management.
- Common Management Interface Protocol (CMIP) network 
  management.
- A common management protocol API (XMP) for access to 
  the network management protocols.
- A complete set of development tools for the 
  definition, modeling, and management of network 
  resources, along with an object management API (XOM).
- A common platform for management application 
  development.
- A common platform for access to network management 
  protocols.

End users in the telecom and other industries are 
interested in using the NMO as the basis for application 
systems that will manage Network Elements (NEs) using 
the CMIP or SNMP protocols.  Consequently, there is 
a need for education and training for management and 
staff members who will be involved in managing, 
designing, and developing these systems.

Workshop Goals and Objectives

The proposed two-day workshop is a combination of 
lecture, demonstration, and lab. Upon completion, 
participants will be able to:

- Understand and explain the NMO, its architecture, 
  component parts, operation, benefits, and relationship 
  to standards.
- Understand the issues related to NMO availability on 
  third-part systems and hosting NMO on new platforms.
- Develop and manage the definitions of managed objects, 
  with an emphasis on NE objects similar to those 
  encountered in practice.
- Design and develop applications to manage the defined 
  objects using the NMO APIs.
- Understand the guidelines for portable and 
  interoperable multivendor applications and apply these 
  guidelines to application design and development.
- Understand the performance and scaling characteristics 
  of NMO applications and apply this knowledge to design 
  and development projects.
- Assess whether NMO is appropriate as a platform for 
  customer applications.

As this is a hands-on workshop, it is designed for 
approximately 10 participants who will actually perform 
the development exercises. However, any number of 
additional participants may benefit from attending 
selected lecture portions of the workshop.



********************************************************
OSF North American Open Enrollment Training Schedules

Please note that due to circumstances beyond our   
control, classes are sometimes cancelled. If we must 
cancel a class, we will contact you promptly.

********************************************************
OSF/Motif 1.2 Programming
Tyngsboro, MA     Sept 19-23
Tyngsboro, MA     Nov 1-5

OSF DCE 1.0.2 Features and Functionality
Cambridge, MA     Sept 12
Santa Clara, CA   Sept 19
Cambridge, MA     Nov 14

Introduction to OSF DCE System Administration
Cambridge, MA     Sept 13
Santa Clara, CA   Sept 20
Cambridge, MA     Nov 15


Pthreads Programming
Cambridge, MA    Sept 14
Santa Clara, CA  Sept 21
Cambridge, MA    Nov 16


OSF DCE 1.0.2 Application Programming with Labs
Santa Clara, CA  Sept 12-16
Cambridge, MA    Sept 19-23
Cambridge, MA    Dec 5-9


OSF DCE System Administration
Santa Clara, CA  Sept 26-30
Cambridge, MA    Oct 3-7
Cambridge, MA    Nov 28-Dec 2


OSF DCE Internals Architecture
Cambridge, MA    Sept 26-30
Santa Clara, CA  Oct 3-7
Cambridge, MA    Dec 12-16


Writing Secure Distributed Applications using OSF DCE
Cambridge, MA    Oct 12-14
Santa Clara, CA  Nov  1-3
Cambridge, MA    Dec 19-21


Register by contacting Lisa Goldstein, OSF.
Phone: 617-621-8978, fax: 617-621-0631
Email: <goldi@osf.org>.

*****************************************************
OSF North American Business Partner Training Schedule
*****************************************************

University of Michigan
Center for Information Technology Integration

September
Business Case for Open Systems, Wednesday, 7th
Implementing Open Client/Server Technologies, 
Thursday-Friday, 8th-9th
DCE Features & Functionality, Wednesday, 14th
DCE Application Programming, Tuesday-Friday 27th-30th

October
Implementing Open Client/Server Technologies, 
   Thursday-Friday, 6th-7th
DCE Features & Functionality, Wednesday, 12th
Intro to DCE System Administration, Thursday, 13th
DCE Application Programming, Tuesday-Friday 25th-28th

November
Implementing Open Client/Server Technologies, 
   Thursday-Friday, 3rd-4th
DCE Features & Functionality, Wednesday, 9th
Intro to DCE System Administration, Thursday, 10th
DCE System Administration I, Tuesday-Friday 15th-18th
DCE Internals Architecture, 
   Monday-Friday November 28th-December 2

December
Business Case for Open Systems, Wednesday December 7
Implementing Open Client/Server Technologies, 
   Thursday-Friday, 8th-9th
DCE Features & Functionality, Wednesday, 14th
Intro to DCE System Administration, Thursday, 15th


For further information or to register contact:
Edna Brenner
Manager, Educational Services
Center for Information Technology Integration
University of Michigan
519 West William Street
Ann Arbor, MI 48103-4943
Email: edna@citi.umich.edu
Phone:  +1 313 763-0590, +1 313 764-5440
Fax: +1 313 763-4434



*******************************************************
LOCALIZATION NEWS
********************************************************
**********

The L10N Program for the translation of DCE 1.1 message 
catalogs and documentation into Japanese has received 
the support necessary to proceed.  Details of the 
program can be obtained by contacting Jim Curtin in the 
OSF Tokyo office.  

NEW! L10N program for German, French, and Italian

OSF is initiating an amended DCE 1.1 localization (L10N) 
development program.  The program, which coincides with 
the internationalized DCE 1.1 source code, will 
translate DCE 1.1 message catalogs, the DCE 1.1 Problem 
Guide, and the DCE 1.1 Glossary of Terms into three 
languages. The program goal is to provide a core set of 
translated materials that will help position DCE 
strategically in international markets. The reduced 
scope of the program lowers the cost of the program, but 
provides the material necessary for successful DCE 
implementation and consistent subsequent translation.   
The new program guidelines were drawn after contacting 
the companies receiving the first program proposal. The 
overall goal of providing consistent, high quality, and 
timely translated materials to DCE 1.1 source code   
licensees at a fraction of the aggregate development 
cost remains unchanged.  

Before we can begin the development process, we need to 
assess your company's interest in the program and secure 
financial support for the development. Minimum 
participation in the program will be required 
before the program proceeds.  A formal program proposal 
soliciting participation will be distributed in the near 
future.  Participation in the program is expected to 
cost approximately US$69,500 for the three- 
language package. Contact John Raleigh at OSF 
Educational Services for further information.




********************************************************
*****
OSF SYSTEMS ENGINEERING
********************************************************
*****

Second Release of the DCE Release 1.1 Beta Source Code - 
Available Now

We are pleased to announce that the second release of 
the beta source code for the upcoming Distributed 
Computing Environment (DCE), Release 1.1, is available 
electronically via the Andrew File System (AFS).  

This release was created from the DCE source and made 
available during the second week of August. It contains 
numerous bug fixes, as well as more complete versions of 
the DCE subcomponents, including DCED and DCECP.  This 
version of the beta release contains DFS fully 
integrated into OSF DCE 1.1, as well.

The objective of the Source Code Beta Test Program is to 
offer OSF DCE licensees early access to the DCE 1.1 
code.  This allows beta program participants an early 
beginning to their productization efforts for the next 
version of DCE, expediting rapid availability of 
products to the marketplace.  Participation in the beta 
program is open to all licensees of the current version 
of DCE, Release 1.0, who are also DCE Full Support 
customers.

A further benefit of the beta program comes from the 
opportunity for OSF and the licensees to work together 
to review and improve the quality of the release before 
final shipment.  Each participant made a commitment to 
active involvement in achieving the objectives of 
the program.

The DCE Source Code Beta Test Program started 24 June 
and continues until 31 August 1994.  Final shipment of 
DCE Release 1.1 is scheduled for the end of 1994.  There 
are no special fees required to participate in the beta 
program except those necessary to meet the requirements 
of being a DCE 1.0 licensee with a Full Support 
contract.

If you have any questions, please send mail to support-
admin@osf.org or call OSF Software Support at +1 617 621 
8990.


********************************************************

OSF DCE Electronic VTS Support

The OSF Validation Test Suite (VTS) Release 1.0.1 of the
OSF Distributed Computing Environment (DCE) is available
electronically, via AFS, to VTS 1.0 licensees.  

The DCE RPC VTS consists of tests that allow you to 
verify your DCE implementation for compliance with the 
relevant description in revision A of the Application 
Environment Specification/Distributed Computing 
(AES/DC), RPC Volume. This portion of the AES/DC 
describes the Remote Procedure Call (RPC) component of 
DCE.  Because the DCE RPC VTS relies on the definitions 
in the AES/DC, OSF recommends that you refer to this 
document when analyzing the test results.

The VTS 1.0.1 source code is in the following location: 

      /afs/syseng.osf.org/dce-archive/dcevts-1.0.1

Access to this directory is restricted to VTS 1.0 source
licensees only.

For information on becoming a VTS licensee, contact OSF 
Direct at (617)621-7300 or direct@osf.org.

********************************************************

Systems Engineering Hones Service

To ensure that they are providing the kind of services 
its customers require, the Systems Engineering group has 
conducted two major surveys of its DCE and OSF/1 
constituencies.  The DCE survey was distributed at the 
recent DCE SIG meeting in Cambridge and will be deployed 
electronically in the near future.  The OSF/1 survey has 
been administered in both electronic and hard-copy 
format.  

Keeping Current

The Systems Engineering group provides dce-update, a 
mailing list for OSF to communicate with DCE support 
customers. Please send email to dce-update-
request@osf.org for changes, deletions, or additions to 
this mailing list. Include the following information for 
additions or 
changes.

        Name
        Company Name
        Company Address
        Phone Number
        Fax Number
        Email Address
        DCE Support Agreement Number

********************************************************
**********DIRECT CHANNELS
********************************************************
******

OSF/Motif 2.0 is now available!  OSF now offers new CD-
ROM distribution for OSF/Motif R2.0. See sections below 
for details.

A major new release of the OSF/Motif technology (along 
with its corresponding updated OSF/Motif Validation Test 
Suite (VTS)) is available now for licensing.

Take advantage of SPECIAL OFFERS: (1) a $2,000* credit 
(if you're a full support client), and (2) Free VTS; see 
special offer section below!

Announcing OSF/Motif Release 2.0

OSF/Motif 2.0 is a major functional release that 
incorporatesmany improvements over R1.2. The 2.0 user 
environment offers a more powerful base on which to 
create sophisticatedapplications for worldwide markets. 
Features include:

-  Compliance with the CDE GUI specification

-  New extensibility features that make building widgets
easier than ever

-  C++ support

-  New widgets including: container, notebook, 
combobox..

-  UIL support of 64-bit architectures and platform
independent UID files

-  MWM support for virtual screen and workspace 
management protocols

-  Revised Style Guide: converges windows, CUA, CDE, 
OSF/Motif styles

********************************************************
New OSF/Motif Validation Test Suite 

A new release of the OSF/Motif Validation Test Suite 
(VTS) is also available for validating OSF/Motif 2.0 
against the latest Application Environment 
Specification. This comprehensive release is the basis 
of the OSF/Motif Certification and Trademark program, as 
well as a valuable aid to your quality assurance 
process.

********************************************************
Special Offers!
                    
(1)  $2,000 Credit*:
Good news for existing OSF/Motif licensees with Full 
Support! You've earned a $2,000 credit toward the 
purchase of an OSF/Motif R2.0 source license package. 
Simply apply this $2,000 credit to your OSF/Motif 2.0 
order! This $2,000 credit expires on September 30, 1994.

If you don't now have Full Support, don't worry. Just
upgrade your Technology Update Service to Full Support, 
or purchase Full Support before September 30, 1994 and 
you are eligible for the $2,000 credit as well!

Full Support entitles you to a year of software updates,
electronic access to our comprehensive support database,
problem isolation and tracking services, and unlimited 
email and telephone communication with our staff of 
experienced OSF/Motif engineers!

(2)  Free Validation Test Suite Offer:
If you purchase an OSF/Motif 2.0 source license option 
priced at $7,500 or higher (and order this license by 
September 30, 1994), you'll receive a FREE VTS license 
(a $10,000 value) with that source license purchase!

To obtain license materials and all the details 
(including the new CD-ROM media type), please contact 
one of our Direct Channels representatives:

North America
Kathie Dawe, Maribeth Llopiz
Cambridge, MA
Phone: 617-621-7300
Fax: 617-621-0306
Email: direct@osf.org

Europe
Christine Mambourg
Brussels, Belgium
Phone: +32-2-772-8888
Fax: +32-2-772-9228
Email: mambourg@osf.org

Pacific Rim
Haruyo Nogami
Tokyo, Japan
Phone: + 81-3-3479-4740
Fax: + 81-3-3479-4760
Email: nogami@osf.org

*The $2,000 fee credit is only available to Full Support
licensees upgrading to OSF/Motif 2.0 Full, Limited or 
Developer Distribution rights by September 30, 1994. 
University Site Licensees are eligible for a $1,000 fee 
credit.


*******************************************************
OSF/MOTIF 2.0 DOCUMENTATION
*******************************************************

Order your set before October 1, 1994 and receive a 10%
discount!

As it has in the past with DCE documentation, OSF will 
offer a print edition of Version 2.0 documentation prior 
to the availability of the Prentice-Hall series that is 
scheduled for late 1994.  The set, which will be sold 
only in its entirety, consists of the:
 
% Application Environment Specification
% Programmer's Reference
% Programmer's Guide
% User's Guide
% Style Guide, and the all-new and eagerly-awaited 
% Widget Writer's Guide.

Price of the six-volume set: $199.95.  For five weeks 
only, the discounted price will be $179.95.


Those who order either prior to October 1, 1994 will 
receive a 10% discount on the price!

******************************************************
DME NMO 1.0 Documentation now Available

The DME Network Management Option Release 1.0 
documentation manual is currently available from OSF
and OSF only at a cost of $30. The book is being sold as 
a stand-alone from the three-volume DME 1.0 
doccumentation set.  For that reason, there is a 
separate shipping/handling charge of $10 for it. 
However, that fee is waived when all four books are 
included in the same purchase and the usual $20 s/h 
charge is applied.

*****************************************************

Take advantage of our slightly-lower-than-list prices
to read the best books on I18N, and programming under
Mach and DCE.  The following three titles are just a
phone call away, and the shipping is on the house!

Programming for the World (Programming for 
Internationalization)
Sandra Martin O'Donnell, OSF
List: $38.00   OSF's price: $33.00

Programming Under Mach
Joseph Boykin, David Kirschen, et al.
List: $46.25   OSF's price: $41.00

OSF DCE-Guide to Developing Distributed Applications
Harold W. Lockhart, Jr.
List: $59.95   OSF's price: $54.00

********************************************************
Orders for all OSF books must be pre-paid by check, 
purchase order, or credit card (MasterCard, Visa, and 
American Express). Contact the Educational Services 
representative in your region to place an order:

Natalie Tarbet, OSF Cambridge

Christine Mambourg, OSF Brussels

Haruyo Nogami, OSF Tokyo


********************************************************
OSF CUSTOMER SERVICE TEAR-OFF WALL CHART 
FOR YOUR CONVENIENCE
*************************************************************
*****
  Please Note: the fax number for Cambridge is 617-621-
0631 
  except for Direct Channels.
                
Jim Curtin, Director, Pacific Operations
Phone:  +81-3-3479-4740  Fax:	+81-3-3479-4760
Email:  jim@osf.org

Kathie Dawe, Direct Channels, Western Region/Canada
Phone:  617-621-7300     Fax:  617-621-0306
Email:  direct@osf.org

John Gilmore, Manager, Direct Channels
Phone:  617-621-8930     Fax:  617-621-0306
Email:  gilmore@osf.org

Lisa Goldstein, OSF Cambridge, Educational Services
Phone:  617-621-8978
Email:  goldi@osf.org

Tom Klejna, Professional Services, Cambridge, MA, USA
Phone:  617-621-7243
Email:  ttk@osf.org

Kristen Knotts, Manager, Systems Engineering
Phone:  617-621-7271
Email:  kjk@osf.org

Maribeth Llopiz, Direct Channels, Eastern Region
Phone:  617-621-7300     Fax:  617-621-0306
Email:  direct@osf.org

Christine Mambourg, OSF Brussels
Phone: +32 2 772 8888    Fax:  +32 2 772 9228
Email: mambourg@osf.org

Yair Melamud, Director, Customer Service, Europe
Phone: +32 2 772 8888    Fax:  +32 2 772 9228
email: ym@osf.org

Haruyo Nogami, OSF Tokyo, Customer Service
Phone: +81 3 3479 4740   Fax:  +81 3 3479 4760
Email: nogami@osf.org 

John Raleigh, OSF, Cambridge, Manager, Educ. Svcs
Phone: 617-621-7290
Email: jsr@osf.org

Ken Sills, OSF, Cambridge, Director, Customer Service
Phone: 617-621-8770
Email: sills @osf.org

Natalie Tarbet, OSF Cambridge, Customer Service
Phone: 617-621-8762
Email:  tarbet@osf.org



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