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welty not finding directory

daemon@ATHENA.MIT.EDU (Computing Help Desk)
Thu Jun 11 13:53:22 1998

Date: Thu, 11 Jun 1998 13:54:25 -0500
To: installers@MIT.EDU
From: Computing Help Desk <pc-help@MIT.EDU>

lately, we at the helpdesk have been having clients call with an error
during welty install.  after the kerberos binaries install, the following
error happens during the iniftp portion of eudora install:

NetInstaller
Server could not find directory.
Please see the following URL for more information:
http://web.mit.edu/installers/iniftp.html

so you hit the OK button, and then the installer appears to continue
copying files,  but then all of a sudden you get:

Error During FTP
There was an error during the file transfer from the server.
Contact somebody to help you.

you then get a dialog informing you that installation will be aborted, and
then a dialog asking you whether or not to dlete the transferred files.

not only have clients been having this problem... i tried it on a couple of
our computers here and got the same results.  however, one of them worked.
this is truly puzzling behavior.  any ideas?

Adam D'Amico
Computing Helpdesk



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