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Help Desk log 103477

daemon@ATHENA.MIT.EDU (Computing Help Desk)
Tue Jan 20 13:27:54 1998

Date: Tue, 20 Jan 1998 13:26:53 -0500
To: mjv@MIT.EDU, installers@MIT.EDU, logan@MIT.EDU
From: Computing Help Desk <computing-help@MIT.EDU>
Cc: computing-help@MIT.EDU

Hi,
This is not the case here.  The installer works,  however, it KILLS the PPP
connection when it closes all running applications.  You should never have
to remove those files if the installer is working properly. 

Alicia
Computing Help Desk


>Date: Tue, 20 Jan 1998 12:14:34 -0500
>To: Computing Help Desk <mac-help@MIT.EDU>, mjv@MIT.EDU
>From: Logan <logan@MIT.EDU>
>Cc: installers@MIT.EDU
>Subject: Re: Mac Eudora and NCSA Telnet installer problem
>
>Sometimes, rarely, you need to remove any previous files related to Telnet
>and/or Eudora, i.e. telnet preferences, eudora settings files, AND Kerberos
>files, before installing the current versions of Telnet and/or Eudora. This
>will usually allow the installs to work.
>
>Logan
>Sloan Faculty/Staff Mac Support
>
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