[169] in installers
Re: Help Desk log 103477
daemon@ATHENA.MIT.EDU (Logan)
Tue Jan 20 14:20:12 1998
In-Reply-To: <3.0.2.32.19980120132653.006937a0@hesiod>
Date: Tue, 20 Jan 1998 14:19:04 -0500
To: Computing Help Desk <computing-help@MIT.EDU>, mjv@MIT.EDU,
installers@MIT.EDU
From: Logan <logan@MIT.EDU>
Cc: computing-help@MIT.EDU
Hi Alicia,
What I was saying is that regardless of how the installers APPEAR to be
working those files that I stated below may have become corrupt in the past
and by removing them prior to running the current version of installers in
question may fix this problem (because in effect, your are installing them
for the "first time" and not building on top of previous file information).
Otherwise I would want to rule out a corrupted system folder in general
(perhaps a clean install or upgrade to 7.6.1 and OT 1.1.2 and OT/ppp)
P.S. How much memory does these macs have?
At 1:26 PM -0500 1/20/98, Computing Help Desk wrote:
>Hi,
>This is not the case here. The installer works, however, it KILLS the PPP
>connection when it closes all running applications. You should never have
>to remove those files if the installer is working properly.
>
>Alicia
>Computing Help Desk
>
>
>>Date: Tue, 20 Jan 1998 12:14:34 -0500
>>To: Computing Help Desk <mac-help@MIT.EDU>, mjv@MIT.EDU
>>From: Logan <logan@MIT.EDU>
>>Cc: installers@MIT.EDU
>>Subject: Re: Mac Eudora and NCSA Telnet installer problem
>>
>>Sometimes, rarely, you need to remove any previous files related to Telnet
>>and/or Eudora, i.e. telnet preferences, eudora settings files, AND Kerberos
>>files, before installing the current versions of Telnet and/or Eudora. This
>>will usually allow the installs to work.
>>
>>Logan
>>Sloan Faculty/Staff Mac Support
>>
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