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Online Credit Card Processing Delivery Project Update

daemon@ATHENA.MIT.EDU (Lorraine J. Rappaport)
Thu Aug 31 16:39:21 2000

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Date: Thu, 31 Aug 2000 16:39:22 -0400
To: delivery@mit.edu
From: "Lorraine J. Rappaport" <ljr@MIT.EDU>

Project Name:  Online Credit Card Processing Delivery
Project Leader:  Lorraine Rappaport
Report Date:  8/31/2000
URL:  http://web.mit.edu/is/delivery/ccard

Accomplishments Past Period:
- Installed and evaluated ShopSite software on test server
- Supported work being done by WCS, Museum, and PSB to begin building the
Museum Shop's online catalog using ShopSite
- Worked with Sloan to acquire ShopSite license for SMR storefront
- Continued conversations with and received proposal from ClearCommerce,
whose ClearCommece Hosting Engine is a candidate for longer-term credit
card payment processing

Goals for Coming Period:
- Finish work with Museum, et. al. to develop their catalog, set up
CyberCash, and test transactions with the goal of having the store in
production in early October.
- Understand impact of this pilot on IS staff and services.  Understand
framework for making this a scalable production service, review impact on
business models, etc.
- Document activities and lessons learned from Museum implementation to
develop generic checklists, testing plans, etc. that may be used for future
implementations
- Determine options for using ShopSite with ClearCommerce and other payment
processors
- Decide whether/how to pursue with ClearCommerce
- Check in with sponsor

Issues:
- It hasn't always been an easy to jump back and forth between designing a
long-term solution vs. accomplishing the short term goals and deadlines for
getting the first two merchants up and running with ShopSite and CyberCash.


Key learnings:
- There are many pieces to this puzzle, including the catalog
tool/pages/location, the shopping basket, the credit card payment
software/service, the bank processor and connectivity to it, and the bank.
Changes - or new information - in one area has ripple effects on the rest.


Team Dynamics:
- Okay

Additional Comments:
- None

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