[357] in resnet
Re: IP address but no TCP/IP function?
daemon@ATHENA.MIT.EDU (Raphael Web)
Fri Nov 9 11:40:36 2001
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Message-ID: <000b01c1693b$c748aba0$49e18d89@webrp>
Date: Fri, 9 Nov 2001 11:30:00 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Raphael Web <webrp@SNYONEVA.CC.ONEONTA.EDU>
To: RESNET-L@listserv.nd.edu
At SUNY Oneonta, we have encountered this problem with several Win 98 and ME
computers. Ona bunch of them, We noticed that the student had Webcellerator
installed. When we removed Webcellerator, the connection came back after
rebooting the computer. On other machines, however, we have banged our
heads against the wall. I scoured the Windows knowledge base, and could not
come up with any good (or effective) solutions. One solution was
interesting, however. Ensure that all of the .dll files required for proper
tcp/ip funtion are from the same version of Windows install disk as is on
the computer in question. For instance, MS says that if wsock32.dll was
originally installed with Win 98 B, extracting the file from Win 98 A will
not work.
Other than that, we have not been able to figure out the problem. BTW, I
have another interesting stat. A disproportionate number of machines with
this issue, that have come to my attention, have been Compaqs.
Raphael Web
SUNY Oneonta.
----- Original Message -----
From: "Robin Shaler" <rls@UMIT.MAINE.EDU>
To: <RESNET-L@listserv.nd.edu>
Sent: Friday, November 09, 2001 9:17 AM
Subject: IP address but no TCP/IP function?
> Hi all,
>
> One of our student consultants who does repair work for us has recently
noticed an interesting (and concerning) trend in regards to computers
brought in for repair. I will copy below his remarks about the problem. All
of the computers he refers to
> belong to students who live in the dorms and are registered on our dorm
network.
>
> Please let us know if you have experienced similar issues or have any
suggestions.
>
> Thanks!
>
> Robin Shaler
> IT Help Center Coordinator
> University of Maine
>
> >Hi guys,
> > It appears that there may possibly be a new virus floating around.
In the past week, I have received 5 computers that DO get ip addresses but
no internet applications (TCP/IP) function. IE reacts as if there is no
internet connection (ie:
> >cannot find page errors, etc) while the most distinctive symptom of the
problem is the error message First Class gives which is "Could not open a
network socket."
> >
> > When two machines came in with this problem, I considered it a
coincidence. When I came in to work the next day and we had 5 machines with
this problem, I no longer see that as chance.
> >
> > On one hand, a clean install of windows (deleting the windows
folder and reinstalling EVERY windows file) will fix this problem. On the
other hand, this is a timely procedure and not a very good long time
solution. I can reinstall Windows for
> >every person that comes in but they can just as easily contract the
virus, if it is a virus, again.
> >
> >IMPORTANT NOTE: All 5 machines that have been brought into the Help
Center with this problem are running WINDOWS MILLENIUM.
>
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