[350] in resnet
Re: Windows XP Media Disconnected
daemon@ATHENA.MIT.EDU (David Roback)
Thu Nov 8 14:00:05 2001
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Message-ID: <3BEAD2AA.3020206@hamilton.edu>
Date: Thu, 8 Nov 2001 13:44:58 -0500
Reply-To: droback@ruby.hamilton.edu
From: David Roback <droback@ruby.hamilton.edu>
To: RESNET-L@listserv.nd.edu
Michael,
We had a similar situation on a Dell laptop running Win 2k with an SMC
card. Everything looked fine (link light, drivers, hardware, etc)
except the OS kept showing media disconnected.
The fix was to upgrade the bios for the laptop. After we did that, the
media disconnected was fixed.
It may be worth a try before you go through a reload or return.
--
David Roback - Network Systems Administrator
Hamilton College
198 College Hill Road Clinton, NY 13323
315-859-4987 - droback@hamilton.edu
Good Luck!
King, Michael wrote:
>I'm sorry, I should have presented more information.
>
>I'm going to sum up all the questions
>
>It's Windows XP home.
>I have physically stood in front of the box. We have tried different hub
>ports, different jacks, and different Network cables. We have hard set the
>network card to 10 Half, 10 full, 100 half, and 100 full.
>
>There is no click box for Detect media. There is a check box to display an
>Icon when disconnected, I have tried this in both the on and the off
>position.
>
>I have a green Link light on the network card.
>
>I have the latest drivers from the manufacturer, I have the windows XP auto
>detected driver.
>
>I have turned the 802.1x authentication off.
>
>The pins are not bent on either the jack or the network card. (will double
>check this today)
>
>We have a Fluke Network Assistant, it works fine on the network cable that
>we are trying to use, as does the roommates computer.
>
>Did I miss anything?
>
>If I can't get it to work today, I'm going to recommend they take the
>computer back and get a new one, or at least have the OS reloaded.
>
>Michael King
>Telecommunications Support Specialist
>Bridgewater State College
>(508) 531-2528
>(508) 531-4528 Fax
>mking@bridgew.edu
>
>
>
>
>
>-----Original Message-----
>From: Resnet Forum [mailto:RESNET-L@listserv.nd.edu] On Behalf Of King,
>Michael
>Sent: Wednesday, November 07, 2001 4:36 PM
>To: RESNET-L@listserv.nd.edu
>Subject: Windows XP Media Disconnected
>
>Greetings all,
>
>This one has us stumped
>
>User has Windows XP, when you do a ipconfig, it returns "Media
>Disconnected".
>
>We have removed and reinstalled the driver, and physically removed the
>card
>and replaced it.
>
>Any Ideas?
>
>Michael King
>Telecommunications Support Specialist
>Bridgewater State College
>(508) 531-2528
>(508) 531-4528 Fax
>mking@bridgew.edu
>
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