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Re: iOS 6 WIFI Issues

daemon@ATHENA.MIT.EDU (Miller, Ralph Michael)
Fri Sep 21 08:51:21 2012

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Message-ID:  <67EE15F2BAE941429D7AC9ABD514229D13B69B911E@PITT-EXCH-13.univ.pitt.edu>
Date:         Fri, 21 Sep 2012 08:49:33 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Miller, Ralph Michael" <rmmiller@PITT.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To:  <5C70BAB33349354FAE6CC32CC916CC817D4542A0@DAG01.providence.col>

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There is a discussion about this on the Apple support site

https://discussions.apple.com/thread/4311689?start=3D0&tstart=3D0

Ralph M. Miller
ResNet/Technology Services Coordinator
University of Pittsburgh at Johnstown
rmmiller@pitt.edu<mailto:rmmiller@pitt.edu>
This post made with 100% recyclable electrons.
No electrons were harmed during the composition of this message

From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Rizzo, Ji=
m
Sent: Friday, September 21, 2012 8:46 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: [RESNET-L] iOS 6 WIFI Issues

I had a problem on my home wireless network. My iPhone would connect to my =
network and then bring up what looked like it was trying to be a captive po=
rtal that couldn't load. Rebooting the phone fixed it.

Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
(401) 865-1277
AIM: JRizzoPC
http://www.providence.edu/helpdesk
http://selfhelp.providence.edu

Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk

Follow us on Twitter!
http://twitter.com/PCITHelpdesk

From: Jake Holmquist <jake.holmquist@MANHATTAN.EDU<mailto:jake.holmquist@MA=
NHATTAN.EDU>>
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu<mailto:RESNET-L@listserv.n=
d.edu>>
Date: Thursday, September 20, 2012 9:09 PM
To: Resnet Forum <RESNET-L@listserv.nd.edu<mailto:RESNET-L@listserv.nd.edu>=
>
Subject: [RESNET-L] iOS 6 WIFI Issues

Has anyone received reports of WIFI issues with newly updated iOS 6 devices=
?  We received our first complaint this AM from the user community, althoug=
h our developers reported this issue last week.  It seems that only iPhone =
4S and iPad 3 running iOS 6 are affected.  The issue reported (and confirme=
d) is that the affected devices will not connect to certain WIFI networks (=
in our case, our managed "FIT" APs - 802.11n HP/3COM/H3C) - no associate wi=
th AP, no DHCP.  Testing does show that the same devices will connect to ol=
der "FAT" APs.  For clarification, these same devices worked before the upd=
ate to iOS 6.

Thanks in advance,

Jake

Jake Holmquist
Director of Information Technology Services
[http://home.manhattan.edu/collegerelations/email_logo.jpg]
Riverdale, NY 10471
Phone: 718-862-7449
Fax: 718-862-8024
jake.holmquist@manhattan.edu<mailto:jake.holmquist@manhattan.edu>
www.manhattan.edu<http://www.manhattan.edu/>

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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue vli=
nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'f=
ont-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>There is =
a discussion about this on the Apple support site<o:p></o:p></span></p><p c=
lass=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","san=
s-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><s=
pan style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F4=
97D'><a href=3D"https://discussions.apple.com/thread/4311689?start=3D0&amp;=
tstart=3D0">https://discussions.apple.com/thread/4311689?start=3D0&amp;tsta=
rt=3D0</a><o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-si=
ze:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:=
p></span></p><div><p class=3DMsoNormal style=3D'mso-margin-top-alt:auto;mso=
-margin-bottom-alt:auto'><span style=3D'font-size:10.0pt;font-family:"Arial=
","sans-serif";color:#1F497D'>Ralph M. Miller<br>ResNet/Technology Services=
 Coordinator<br>University of Pittsburgh at Johnstown<br></span><span style=
=3D'font-size:10.0pt;font-family:"Courier New";color:#1F497D'><a href=3D"ma=
ilto:rmmiller@pitt.edu"><span style=3D'font-family:"Arial","sans-serif"'>rm=
miller@pitt.edu</span></a><o:p></o:p></span></p><p class=3DMsoNormal><i><sp=
an style=3D'font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D=
'>This post made with 100% recyclable electrons. <br>No electrons were harm=
ed during the composition of this message</span></i><span style=3D'font-siz=
e:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></spa=
n></p></div><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-famil=
y:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><d=
iv style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0i=
n 0in'><p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:=
"Tahoma","sans-serif"'>From:</span></b><span style=3D'font-size:10.0pt;font=
-family:"Tahoma","sans-serif"'> Resnet Forum [mailto:RESNET-L@LISTSERV.ND.E=
DU] <b>On Behalf Of </b>Rizzo, Jim<br><b>Sent:</b> Friday, September 21, 20=
12 8:46 AM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Re: [R=
ESNET-L] iOS 6 WIFI Issues<o:p></o:p></span></p></div></div><p class=3DMsoN=
ormal><o:p>&nbsp;</o:p></p><div><div><div><p class=3DMsoNormal><span style=
=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>I had =
a problem on my home wireless network. My iPhone would connect to my networ=
k and then bring up what looked like it was trying to be a captive portal t=
hat couldn't load. Rebooting the phone fixed it.<o:p></o:p></span></p></div=
><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Cal=
ibri","sans-serif";color:black'><o:p>&nbsp;</o:p></span></p></div><div><p c=
lass=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Calibri","san=
s-serif";color:black'>Jim<o:p></o:p></span></p></div><div><div><div><p clas=
s=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-s=
erif";color:black'>--&nbsp;<o:p></o:p></span></p></div><div><p class=3DMsoN=
ormal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";co=
lor:black'>Jim Rizzo<o:p></o:p></span></p></div></div><div><p class=3DMsoNo=
rmal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";col=
or:black'>Helpdesk Manager<o:p></o:p></span></p></div><div><p class=3DMsoNo=
rmal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";col=
or:black'>Providence College Information Technology<o:p></o:p></span></p></=
div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"=
Calibri","sans-serif";color:black'>(401) 865-1277<o:p></o:p></span></p></di=
v><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Ca=
libri","sans-serif";color:black'>AIM: JRizzoPC<o:p></o:p></span></p></div><=
div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Calib=
ri","sans-serif";color:black'><a href=3D"http://www.providence.edu/helpdesk=
">http://www.providence.edu/helpdesk</a><o:p></o:p></span></p></div><div><p=
 class=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Calibri","s=
ans-serif";color:black'><a href=3D"http://selfhelp.providence.edu">http://s=
elfhelp.providence.edu</a><o:p></o:p></span></p></div><div><p class=3DMsoNo=
rmal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";col=
or:black'><o:p>&nbsp;</o:p></span></p></div><div><p class=3DMsoNormal><span=
 style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'>=
Find us on Facebook!<o:p></o:p></span></p></div><div><p class=3DMsoNormal><=
span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:bla=
ck'><a href=3D"http://www.facebook.com/ProvCollHelpDesk">http://www.faceboo=
k.com/ProvCollHelpDesk</a><o:p></o:p></span></p></div><div><p class=3DMsoNo=
rmal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";col=
or:black'><o:p>&nbsp;</o:p></span></p></div><div><p class=3DMsoNormal><span=
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Follow us on Twitter!<o:p></o:p></span></p></div><div><p class=3DMsoNormal>=
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ack'><a href=3D"http://twitter.com/PCITHelpdesk">http://twitter.com/PCITHel=
pdesk</a><o:p></o:p></span></p></div></div></div></div><div><p class=3DMsoN=
ormal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";co=
lor:black'><o:p>&nbsp;</o:p></span></p></div><div style=3D'border:none;bord=
er-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal>=
<b><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color=
:black'>From: </span></b><span style=3D'font-size:11.0pt;font-family:"Calib=
ri","sans-serif";color:black'>Jake Holmquist &lt;<a href=3D"mailto:jake.hol=
mquist@MANHATTAN.EDU">jake.holmquist@MANHATTAN.EDU</a>&gt;<br><b>Reply-To: =
</b>Resnet Forum &lt;<a href=3D"mailto:RESNET-L@listserv.nd.edu">RESNET-L@l=
istserv.nd.edu</a>&gt;<br><b>Date: </b>Thursday, September 20, 2012 9:09 PM=
<br><b>To: </b>Resnet Forum &lt;<a href=3D"mailto:RESNET-L@listserv.nd.edu"=
>RESNET-L@listserv.nd.edu</a>&gt;<br><b>Subject: </b>[RESNET-L] iOS 6 WIFI =
Issues<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span style=3D'=
font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><o:p>&nbsp=
;</o:p></span></p></div><div><div><p class=3DMsoNormal><span style=3D'font-=
size:10.5pt;font-family:"Calibri","sans-serif";color:black'>Has anyone rece=
ived reports of WIFI issues with newly updated iOS 6 devices? &nbsp;We rece=
ived our first complaint this AM from the user community, although our deve=
lopers reported this issue last week. &nbsp;It seems that only iPhone 4S an=
d iPad 3 running iOS 6 are affected. &nbsp;The issue reported (and confirme=
d) is that the affected devices will not connect to certain WIFI networks (=
in our case, our managed &quot;FIT&quot; APs - 802.11n HP/3COM/H3C) - no as=
sociate with AP, no DHCP. &nbsp;Testing does show that the same devices wil=
l connect to older &quot;FAT&quot; APs. &nbsp;For clarification, these same=
 devices worked before the update to iOS 6. <o:p></o:p></span></p><div><p c=
lass=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Calibri","san=
s-serif";color:black'><o:p>&nbsp;</o:p></span></p></div><div><p class=3DMso=
Normal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";c=
olor:black'>Thanks in advance,<o:p></o:p></span></p></div><div><p class=3DM=
soNormal><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif"=
;color:black'><o:p>&nbsp;</o:p></span></p></div><div><p class=3DMsoNormal><=
span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:bla=
ck'>Jake<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span style=
=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:black'><br cl=
ear=3Dall></span><b><span style=3D'font-size:10.5pt;font-family:"Arial","sa=
ns-serif";color:#006600;background:white'>Jake Holmquist</span></b><span st=
yle=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";color:#222222;ba=
ckground:white'> <o:p></o:p></span></p><div><p class=3DMsoNormal><i><span s=
tyle=3D'font-size:10.5pt;font-family:"Georgia","serif";color:#006600;backgr=
ound:white'>Director of Information Technology Services</span></i><span sty=
le=3D'font-size:10.5pt;font-family:"Arial","sans-serif";color:#222222;backg=
round:white'><o:p></o:p></span></p></div><div><p class=3DMsoNormal><span st=
yle=3D'font-size:10.5pt;font-family:"Georgia","serif";color:#222222;backgro=
und:white'><img border=3D0 id=3D"_x0000_i1025" src=3D"http://home.manhattan=
.edu/collegerelations/email_logo.jpg"></span><span style=3D'font-size:10.5p=
t;font-family:"Arial","sans-serif";color:#222222;background:white'><o:p></o=
:p></span></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5=
pt;font-family:"Georgia","serif";color:#222222;background:white'>Riverdale,=
 NY 10471</span><span style=3D'font-size:10.5pt;font-family:"Arial","sans-s=
erif";color:#222222;background:white'><o:p></o:p></span></p></div><div><p c=
lass=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Georgia","ser=
if";color:#222222;background:white'>Phone: 718-862-7449</span><span style=
=3D'font-size:10.5pt;font-family:"Arial","sans-serif";color:#222222;backgro=
und:white'><o:p></o:p></span></p></div><div><p class=3DMsoNormal><span styl=
e=3D'font-size:10.5pt;font-family:"Georgia","serif";color:#222222;backgroun=
d:white'>Fax: 718-862-8024</span><span style=3D'font-size:10.5pt;font-famil=
y:"Arial","sans-serif";color:#222222;background:white'><o:p></o:p></span></=
p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.5pt;font-fami=
ly:"Georgia","serif";color:#222222;background:white'><a href=3D"mailto:jake=
.holmquist@manhattan.edu" target=3D"_blank">jake.holmquist@manhattan.edu</a=
></span><span style=3D'font-size:10.5pt;font-family:"Calibri","sans-serif";=
color:#222222;background:white'><o:p></o:p></span></p></div><div><p class=
=3DMsoNormal><span style=3D'font-size:10.5pt;font-family:"Georgia","serif";=
color:#006600;background:white'><a href=3D"http://www.manhattan.edu/" targe=
t=3D"_blank"><span style=3D'color:#1155CC'>www.manhattan.edu</span></a></sp=
an><span style=3D'font-size:10.5pt;font-family:"Arial","sans-serif";color:#=
222222;background:white'><o:p></o:p></span></p></div><p class=3DMsoNormal><=
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