[27969] in resnet
Re: iOS 6 WIFI Issues
daemon@ATHENA.MIT.EDU (Palmer IV, Daniel)
Fri Sep 21 08:51:44 2012
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Date: Fri, 21 Sep 2012 12:50:16 +0000
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From: "Palmer IV, Daniel" <dbpalme@emory.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <5C70BAB33349354FAE6CC32CC916CC817D4542A0@DAG01.providence.col>
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There is some sort of "feature" in iOS6 that if the device cannot connect t=
o www.apple.com/library/test/success.html it believes it is in a captive po=
rtal, brings up that screen and then it disconnects from wireless.
At least that is what we found.
dp
--
Daniel Palmer
University Technology Services (UTS)
Emory University
Atlanta, GA 30322
From: <Rizzo>, Jim <JRIZZO@providence.edu<mailto:JRIZZO@providence.edu>>
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.N=
D.EDU>>
Date: Friday, September 21, 2012 8:46 AM
To: "RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>" <RESNET-L@L=
ISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>>
Subject: Re: iOS 6 WIFI Issues
I had a problem on my home wireless network. My iPhone would connect to my =
network and then bring up what looked like it was trying to be a captive po=
rtal that couldn't load. Rebooting the phone fixed it.
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
(401) 865-1277
AIM: JRizzoPC
http://www.providence.edu/helpdesk
http://selfhelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
Follow us on Twitter!
http://twitter.com/PCITHelpdesk
From: Jake Holmquist <jake.holmquist@MANHATTAN.EDU<mailto:jake.holmquist@MA=
NHATTAN.EDU>>
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu<mailto:RESNET-L@listserv.n=
d.edu>>
Date: Thursday, September 20, 2012 9:09 PM
To: Resnet Forum <RESNET-L@listserv.nd.edu<mailto:RESNET-L@listserv.nd.edu>=
>
Subject: [RESNET-L] iOS 6 WIFI Issues
Has anyone received reports of WIFI issues with newly updated iOS 6 devices=
? We received our first complaint this AM from the user community, althoug=
h our developers reported this issue last week. It seems that only iPhone =
4S and iPad 3 running iOS 6 are affected. The issue reported (and confirme=
d) is that the affected devices will not connect to certain WIFI networks (=
in our case, our managed "FIT" APs - 802.11n HP/3COM/H3C) - no associate wi=
th AP, no DHCP. Testing does show that the same devices will connect to ol=
der "FAT" APs. For clarification, these same devices worked before the upd=
ate to iOS 6.
Thanks in advance,
Jake
Jake Holmquist
Director of Information Technology Services
[http://home.manhattan.edu/collegerelations/email_logo.jpg]
Riverdale, NY 10471
Phone: 718-862-7449
Fax: 718-862-8024
jake.holmquist@manhattan.edu<mailto:jake.holmquist@manhattan.edu>
www.manhattan.edu<http://www.manhattan.edu/>
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<body style=3D"word-wrap:break-word; color:rgb(0,0,0); font-size:14px; font=
-family:Calibri,sans-serif">
<div>
<div>
<div>There is some sort of "feature" in iOS6 that if the device c=
annot connect to www.apple.com/library/test/success.html it believes it is =
in a captive portal, brings up that screen and then it disconnects from wir=
eless. </div>
<div><br>
</div>
<div>At least that is what we found.</div>
<div><br>
</div>
<div>dp</div>
<div>
<div><br>
</div>
<div>-- </div>
<div><span class=3D"Apple-style-span" style=3D"font-size:13px; color:rgb(26=
,68,120); font-family:Verdana,Helvetica,Arial"><b>Daniel Palmer<br>
</b></span><span class=3D"Apple-style-span" style=3D"font-size:13px; color:=
rgb(26,68,120); font-family:Verdana,Helvetica,Arial">University Technology =
Services (UTS)</span><span class=3D"Apple-style-span" style=3D"font-size:13=
px; color:rgb(26,68,120); font-family:Verdana,Helvetica,Arial"><br>
</span><span class=3D"Apple-style-span" style=3D"font-size:13px; color:rgb(=
26,68,120); font-family:Verdana,Helvetica,Arial">Emory University</span><sp=
an class=3D"Apple-style-span" style=3D"font-size:13px; color:rgb(26,68,120)=
; font-family:Verdana,Helvetica,Arial"><br>
</span><span class=3D"Apple-style-span" style=3D"font-size:13px; color:rgb(=
26,68,120); font-family:Verdana,Helvetica,Arial">Atlanta, GA 30322</s=
pan></div>
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</div>
</div>
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<div><br>
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n; padding-left:0in; padding-right:0in; border-top:#b5c4df 1pt solid; borde=
r-right:medium none; padding-top:3pt">
<span style=3D"font-weight:bold">From: </span><Rizzo>, Jim <<a hre=
f=3D"mailto:JRIZZO@providence.edu">JRIZZO@providence.edu</a>><br>
<span style=3D"font-weight:bold">Reply-To: </span>Resnet Forum <<a href=
=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a>><br>
<span style=3D"font-weight:bold">Date: </span>Friday, September 21, 2012 8:=
46 AM<br>
<span style=3D"font-weight:bold">To: </span>"<a href=3D"mailto:RESNET-=
L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a>" <<a href=3D"mailto=
:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a>><br>
<span style=3D"font-weight:bold">Subject: </span>Re: iOS 6 WIFI Issues<br>
</div>
<div><br>
</div>
<div>
<div style=3D"word-wrap:break-word; color:rgb(0,0,0); font-size:14px; font-=
family:Calibri,sans-serif">
<div>
<div>
<div>I had a problem on my home wireless network. My iPhone would connect t=
o my network and then bring up what looked like it was trying to be a capti=
ve portal that couldn't load. Rebooting the phone fixed it.</div>
<div><br>
</div>
<div>Jim</div>
<div>
<div>
<div>-- </div>
<div>Jim Rizzo</div>
</div>
<div>Helpdesk Manager</div>
<div>Providence College Information Technology</div>
<div>(401) 865-1277</div>
<div>AIM: JRizzoPC</div>
<div><a href=3D"http://www.providence.edu/helpdesk">http://www.providence.e=
du/helpdesk</a></div>
<div><a href=3D"http://selfhelp.providence.edu">http://selfhelp.providence.=
edu</a></div>
<div><br>
</div>
<div>Find us on Facebook!</div>
<div><a href=3D"http://www.facebook.com/ProvCollHelpDesk">http://www.facebo=
ok.com/ProvCollHelpDesk</a></div>
<div><br>
</div>
<div>Follow us on Twitter!</div>
<div><a href=3D"http://twitter.com/PCITHelpdesk">http://twitter.com/PCITHel=
pdesk</a></div>
</div>
</div>
</div>
<div><br>
</div>
<span id=3D"OLK_SRC_BODY_SECTION">
<div style=3D"font-family:Calibri; font-size:11pt; text-align:left; color:b=
lack; border-bottom:medium none; border-left:medium none; padding-bottom:0i=
n; padding-left:0in; padding-right:0in; border-top:#b5c4df 1pt solid; borde=
r-right:medium none; padding-top:3pt">
<span style=3D"font-weight:bold">From: </span>Jake Holmquist <<a href=3D=
"mailto:jake.holmquist@MANHATTAN.EDU">jake.holmquist@MANHATTAN.EDU</a>><=
br>
<span style=3D"font-weight:bold">Reply-To: </span>Resnet Forum <<a href=
=3D"mailto:RESNET-L@listserv.nd.edu">RESNET-L@listserv.nd.edu</a>><br>
<span style=3D"font-weight:bold">Date: </span>Thursday, September 20, 2012 =
9:09 PM<br>
<span style=3D"font-weight:bold">To: </span>Resnet Forum <<a href=3D"mai=
lto:RESNET-L@listserv.nd.edu">RESNET-L@listserv.nd.edu</a>><br>
<span style=3D"font-weight:bold">Subject: </span>[RESNET-L] iOS 6 WIFI Issu=
es<br>
</div>
<div><br>
</div>
<div>
<div>Has anyone received reports of WIFI issues with newly updated iOS 6 de=
vices? We received our first complaint this AM from the user communit=
y, although our developers reported this issue last week. It seems th=
at only iPhone 4S and iPad 3 running iOS 6
are affected. The issue reported (and confirmed) is that the affecte=
d devices will not connect to certain WIFI networks (in our case, our manag=
ed "FIT" APs - 802.11n HP/3COM/H3C) - no associate with AP, no DH=
CP. Testing does show that the same devices will
connect to older "FAT" APs. For clarification, these same =
devices worked before the update to iOS 6.
<div><br>
</div>
<div>Thanks in advance,</div>
<div><br>
</div>
<div>Jake</div>
<div><br clear=3D"all">
<span style=3D"color:rgb(34,34,34); font-size:14px; background-color:rgb(25=
5,255,255)"><font color=3D"#006600" face=3D"georgia,serif" style=3D"font-fa=
mily:arial,sans-serif"><b>Jake Holmquist</b></font>
<div style=3D"font-family:arial,sans-serif"><font color=3D"#006600" face=3D=
"georgia,serif"><i>Director of Information Technology Services</i></font></=
div>
<div style=3D"font-family:arial,sans-serif"><font face=3D"georgia,serif"><i=
mg src=3D"http://home.manhattan.edu/collegerelations/email_logo.jpg"><br>
</font></div>
<div style=3D"font-family:arial,sans-serif"><font face=3D"georgia,serif">Ri=
verdale, NY 10471</font></div>
<div style=3D"font-family:arial,sans-serif"><font face=3D"georgia,serif">Ph=
one: 718-862-7449</font></div>
<div style=3D"font-family:arial,sans-serif"><font face=3D"georgia,serif">Fa=
x: 718-862-8024</font></div>
<div><font face=3D"georgia,serif"><a href=3D"mailto:jake.holmquist@manhatta=
n.edu" target=3D"_blank">jake.holmquist@manhattan.edu</a></font></div>
<div style=3D"font-family:arial,sans-serif"><font face=3D"georgia,serif" co=
lor=3D"#006600"><a href=3D"http://www.manhattan.edu/" target=3D"_blank" sty=
le=3D"color:rgb(17,85,204)">www.manhattan.edu</a></font></div>
</span><br>
</div>
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