[27564] in resnet
Re: Mobile Device Oddity
daemon@ATHENA.MIT.EDU (Seluga, Loriann)
Fri Apr 13 12:21:59 2012
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Date: Fri, 13 Apr 2012 16:19:28 +0000
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From: "Seluga, Loriann" <loriann.higashi@yale.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <E82B3D1044840248B34C455CD06518504D7156E51B@MSEXCH-DB.umw.local>
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Is it possible that she has another device that she's not realizing? Have =
you checked with your AD folks if they have logs of the mac address or anyt=
hing that identifies where the failed logins are coming from? The times I =
have seen this, that has generally been the case.
-Lori
---------------------------------------------------
Loriann (Higashi) Seluga
Manager, Student Technology Collaborative
Yale University
loriann.higashi@yale.edu<mailto:loriann.higashi@yale.edu>
203.432.9549
On Apr 13, 2012, at 12:13 PM, "Deborah Hovey Boutchyard (dhovey)" <dhovey@u=
mw.edu<mailto:dhovey@umw.edu>> wrote:
Happy Friday, Everyone!
I=92m hoping someone may have experienced a weird issue we=92re having and =
can point us in the right direction! I have a user with a machine on both =
campuses, and iPad, and an iPhone. The Help Desk has verified that her pro=
files on her iPad and iPhone are not caching credentials, but when she come=
s on campus, invariably she is being locked out of her AD account and we ca=
n=92t figure out why. Our threshold for incorrect log ins is very high at =
10, but she is consistently being locked out.
I=92m told the OS is up to date on each device and that they should not be =
attempting to connect automatically when in range, but even if they did, th=
e passwords are correct and should work. Have any of you seen a similar is=
sue? More importantly, any clue what to do about it?
Thanks very much, as always, for your brain power! :)
Deb
UMW
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<div>Is it possible that she has another device that she's not realizing? &=
nbsp;Have you checked with your AD folks if they have logs of the mac addre=
ss or anything that identifies where the failed logins are coming from? &nb=
sp;The times I have seen this, that has generally
been the case. <br>
<br>
-Lori
<div><br>
</div>
<div>---------------------------------------------------</div>
<div>Loriann (Higashi) Seluga</div>
<div>Manager, Student Technology Collaborative</div>
<div>Yale University</div>
<div><a href=3D"mailto:loriann.higashi@yale.edu">loriann.higashi@yale.edu</=
a></div>
<div>203.432.9549</div>
</div>
<div><br>
On Apr 13, 2012, at 12:13 PM, "Deborah Hovey Boutchyard (dhovey)"=
<<a href=3D"mailto:dhovey@umw.edu">dhovey@umw.edu</a>> wrote:<br>
<br>
</div>
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<p class=3D"MsoNormal">Happy Friday, Everyone!<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">I=92m hoping someone may have experienced a weird is=
sue we=92re having and can point us in the right direction! I have a =
user with a machine on both campuses, and iPad, and an iPhone. The He=
lp Desk has verified that her profiles on her iPad
and iPhone are not caching credentials, but when she comes on campus, inva=
riably she is being locked out of her AD account and we can=92t figure out =
why. Our threshold for incorrect log ins is very high at 10, but she =
is consistently being locked out.
<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">I=92m told the OS is up to date on each device and t=
hat they should not be attempting to connect automatically when in range, b=
ut even if they did, the passwords are correct and should work. Have =
any of you seen a similar issue? More importantly,
any clue what to do about it?<o:p></o:p></p>
<p class=3D"MsoNormal"><br>
Thanks very much, as always, for your brain power! <span style=3D"fon=
t-family:Wingdings">
J</span><o:p></o:p></p>
<p class=3D"MsoNormal"><br>
Deb<o:p></o:p></p>
<p class=3D"MsoNormal">UMW<o:p></o:p></p>
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