[27563] in resnet
Mobile Device Oddity
daemon@ATHENA.MIT.EDU (Deborah Hovey Boutchyard (dhovey))
Fri Apr 13 12:17:51 2012
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Date: Fri, 13 Apr 2012 12:13:35 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Deborah Hovey Boutchyard (dhovey)" <dhovey@umw.edu>
To: RESNET-L@listserv.nd.edu
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Happy Friday, Everyone!
I'm hoping someone may have experienced a weird issue we're having and can =
point us in the right direction! I have a user with a machine on both camp=
uses, and iPad, and an iPhone. The Help Desk has verified that her profile=
s on her iPad and iPhone are not caching credentials, but when she comes on=
campus, invariably she is being locked out of her AD account and we can't =
figure out why. Our threshold for incorrect log ins is very high at 10, bu=
t she is consistently being locked out.
I'm told the OS is up to date on each device and that they should not be at=
tempting to connect automatically when in range, but even if they did, the =
passwords are correct and should work. Have any of you seen a similar issu=
e? More importantly, any clue what to do about it?
Thanks very much, as always, for your brain power! :)
Deb
UMW
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nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal>Happy Friday, Ev=
eryone!<o:p></o:p></p><p class=3DMsoNormal><o:p> </o:p></p><p class=3D=
MsoNormal>I’m hoping someone may have experienced a weird issue we=
217;re having and can point us in the right direction! I have a user =
with a machine on both campuses, and iPad, and an iPhone. The Help De=
sk has verified that her profiles on her iPad and iPhone are not caching cr=
edentials, but when she comes on campus, invariably she is being locked out=
of her AD account and we can’t figure out why. Our threshold f=
or incorrect log ins is very high at 10, but she is consistently being lock=
ed out. <o:p></o:p></p><p class=3DMsoNormal><o:p> </o:p></p><p c=
lass=3DMsoNormal>I’m told the OS is up to date on each device and tha=
t they should not be attempting to connect automatically when in range, but=
even if they did, the passwords are correct and should work. Have an=
y of you seen a similar issue? More importantly, any clue what to do =
about it?<o:p></o:p></p><p class=3DMsoNormal><br>Thanks very much, as alway=
s, for your brain power! <span style=3D'font-family:Wingdings'>J</spa=
n><o:p></o:p></p><p class=3DMsoNormal><br>Deb<o:p></o:p></p><p class=3DMsoN=
ormal>UMW<o:p></o:p></p></div></body></html>=
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