[27558] in resnet
Re: Unsolicited Remote Assistance Windows 7
daemon@ATHENA.MIT.EDU (Joe Hatch)
Thu Apr 12 15:22:55 2012
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Date: Thu, 12 Apr 2012 13:48:06 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Joe Hatch <jhatch@TRINITY.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <CAHVqF_h6YPCvBLiG2Q0d7nGLOqtWhnr6iksTR5N713SEXcya3Q@mail.gmail.com>
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Thanks, Chuck. We have configured our GPO per Microsoft, but still no
luck. And we've tried every "tweak" and "fix" that various threads have
suggested without success. So far, that I know of, the only schools using
the unsolicted RA configured and applied through GPO settings are running
2008/2008 R2 DCs. So, I'm not sure if having a 2003 DC vs. 2008 plus DC
is/would be relevent or not.
Anyone willing to share their knowledge or thoughts would be appreciated.
Thanks,
Joseph Hatch
Systems Administrator
Information Technology Services
Trinity University
(210) 999-7826
On Thu, Apr 12, 2012 at 9:23 AM, Chuck Steel <chuck.steel@gmail.com> wrote:
> On Thu, Apr 12, 2012 at 9:58 AM, Joe Hatch <jhatch@trinity.edu> wrote:
> > Anyone using Microsoft's Offer RA from a Windows 7 machine to other
> > machines? If so, has a GPO been configured for that? Difficulties -
> > yes/no? Your domain controller is Windows 2003/2008/2008 R2?
> >
> >
>
> Yes, we are offering remote assistance from Windows 7 machines. There
> is a GPO in place that enables the ability for the machine to receive
> the offer and adds our support group to the "Offer Remote Assistance"
> group on the local machine. The only difficulties we've had come from
> technicians forgetting to place computers in the proper OU to get the
> settings (we have separate OUs for departments).
>
> I'm pretty sure that our domain controllers are running 2008R2.
>
> --
> Chuck Steel
> Dickinson College
>
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<div>Thanks, Chuck.=A0 We have configured our GPO per Microsoft, but still =
no luck.=A0 And we've tried every "tweak" and "fix"=
that various threads have suggested without success.=A0 So far, that I kno=
w of,=A0the only schools=A0using the unsolicted RA=A0configured and applied=
through=A0GPO settings are running 2008/2008 R2 DCs.=A0 So, I'm not su=
re if having a 2003 DC vs. 2008 plus DC is/would be relevent or not.</div>
<div>=A0</div><div>Anyone willing to share their knowledge or thoughts woul=
d be appreciated.</div><div>=A0</div><div>Thanks,</div><div>=A0</div><div>J=
oseph Hatch<br>Systems Administrator<br>Information Technology Services<br>=
Trinity University<br>
(210) 999-7826<br><br><br><br>
<br><br></div><div class=3D"gmail_quote">On Thu, Apr 12, 2012 at 9:23 AM, C=
huck Steel <span dir=3D"ltr"><<a href=3D"mailto:chuck.steel@gmail.com">c=
huck.steel@gmail.com</a>></span> wrote:<br><blockquote style=3D"margin:0=
px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border=
-left-width:1px;border-left-style:solid" class=3D"gmail_quote">
On Thu, Apr 12, 2012 at 9:58 AM, Joe Hatch <<a href=3D"mailto:jhatch@tri=
nity.edu">jhatch@trinity.edu</a>> wrote:<br>
> Anyone using Microsoft's Offer RA from a Windows 7 machine to othe=
r<br>
> machines?=A0 If so,=A0has a GPO been=A0configured for that? =A0Difficu=
lties -<br>
> yes/no?=A0 Your domain controller is Windows 2003/2008/2008 R2?<br>
><br>
><br>
<br>
Yes, we are offering remote assistance from Windows 7 machines. There<br>
is a GPO in place that enables the ability for the machine to receive<br>
the offer and adds our support group to the "Offer Remote Assistance&q=
uot;<br>
group on the local machine. The only difficulties we've had come from<b=
r>
technicians forgetting to place computers in the proper OU to get the<br>
settings (we have separate OUs for departments).<br>
<br>
I'm pretty sure that our domain controllers are running 2008R2.<br>
<span class=3D"HOEnZb"><font color=3D"#888888"><br>
--<br>
Chuck Steel<br>
Dickinson College<br>
<br>
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</font></span></blockquote></div><br>
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