[27521] in resnet
Re: Tablet Rollout/Policies
daemon@ATHENA.MIT.EDU (Randall C Grimshaw)
Tue Apr 3 12:24:01 2012
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Message-ID: <E026853FAE2E5E47BE78B287F89DAF9E3C1A3F2C@SUEX10-mbx-03.ad.syr.edu>
Date: Tue, 3 Apr 2012 16:23:44 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Randall C Grimshaw <rgrimsha@syr.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <948CAF6E8BFBA54E83F7772A60FAFFFF32C5EC41@UWRFMBX02.servers.uwrf.edu>
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One issue that surfaced near the top during a recent discussion was app mai=
ntenance. When it comes time to update (or reinstall) an app - it is very d=
ifficult to even remember the ID, much less the password that was used. And=
there were questions about app/device ownership should you go the route wh=
ere each users individual staff ID is used and the added difficulties using=
staff IDs .....
Randall Grimshaw rgrimsha@syr.edu<mailto:rgrimsha@syr.edu>
________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Steven Meads [st=
even.meads@uwrf.edu]
Sent: Tuesday, April 03, 2012 11:56 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Tablet Rollout/Policies
Hello,
Anyone willing to share their campus experience supporting or rolling out t=
ablets?
We are just beginning to formulate an official stance and build policies. =
Items we are looking at:
=B7 Application procurement, how is this being done at an enterpris=
e level, how is it managed? Some schools in the UW System are using gift ca=
rds and central generic accounts to add all applications, not sure how effi=
cient this is?
=B7 Who pays for the devices? We thought a deterrent to =93the cool=
factor=94 would be to put the cost back on individual departments to pay f=
or them, instead of including them in our computer rotation plan.
=B7 How are these being centrally managed? We have an AD environmen=
t, planning on using ADmitMac for managing our Macs, but not sure how effec=
tive this will be for Ipads.
=B7 If you allow 3G models, how are you preventing faculty/staff fr=
om quota overages, resulting in extra charges?
=B7 Are these devices being added as =93accessories=92 to a normal =
desktop? Aside from Android and Ipads, we=92ve tested a few Windows Tablets=
, but these are much more expensive and would need to be considered as desk=
top replacements.
=B7 What is your support model? With Android/Ipad=92s we were think=
ing we would reset any device which is having problems, and then have the c=
ustomer pull their apps back down?
=B7 Do you limit the devices to certain models, or do you allow ind=
ividuals to choose the model of their choice?
=B7 What are the primary reasons your users want the devices? Or is=
it just convenience? We are struggling to understand the exact need
If anyone would be willing to share pieces of your experience I would be mu=
ch obliged.
Thank you,
Steven Meads
Student Support Coordinator
Division of Technology Services
University of Wisconsin =96 River Falls
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
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To subscribe, unsubscribe or search the archives,
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">
<div style=3D"direction: ltr;font-family: Tahoma;color: #000000;font-size: =
10pt;">One issue that surfaced near the top during a recent discussion was =
app maintenance. When it comes time to update (or reinstall) an app - it is=
very difficult to even remember the
ID, much less the password that was used. And there were questions about a=
pp/device ownership should you go the route where each users individual sta=
ff ID is used and the added difficulties using staff IDs .....
<br>
<div><br>
<div><font face=3D"Tahoma" size=3D"2">Randall Grimshaw <a href=3D"mailto:rg=
rimsha@syr.edu">
rgrimsha@syr.edu</a></font></div>
<div> </div>
</div>
<div style=3D"font-family: Times New Roman; color: rgb(0, 0, 0); font-size:=
16px;">
<hr tabindex=3D"-1">
<div style=3D"direction: ltr;" id=3D"divRpF991675"><font color=3D"#000000" =
face=3D"Tahoma" size=3D"2"><b>From:</b> Resnet Forum [RESNET-L@LISTSERV.ND.=
EDU] on behalf of Steven Meads [steven.meads@uwrf.edu]<br>
<b>Sent:</b> Tuesday, April 03, 2012 11:56 AM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> Tablet Rollout/Policies<br>
</font><br>
</div>
<div></div>
<div>
<div class=3D"WordSection1">
<p class=3D"MsoNormal">Hello,</p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoNormal">Anyone willing to share their campus experience supp=
orting or rolling out tablets?</p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoNormal">We are just beginning to formulate an official stanc=
e and build policies. Items we are looking at:</p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoListParagraph" style=3D"text-indent: -0.25in;"><span style=
=3D"font-family: Symbol;"><span style=3D"">=B7<span style=3D"font: 7pt &quo=
t;Times New Roman";">
</span></span></span>Application procurement, how is this being done at an =
enterprise level, how is it managed? Some schools in the UW System are usin=
g gift cards and central generic accounts to add all applications, not sure=
how efficient this is?</p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoListParagraph" style=3D"text-indent: -0.25in;"><span style=
=3D"font-family: Symbol;"><span style=3D"">=B7<span style=3D"font: 7pt &quo=
t;Times New Roman";">
</span></span></span>Who pays for the devices? We thought a deterrent to =
=93the cool factor=94 would be to put the cost back on individual departmen=
ts to pay for them, instead of including them in our computer rotation plan=
.</p>
<p class=3D"MsoListParagraph"> </p>
<p class=3D"MsoListParagraph" style=3D"text-indent: -0.25in;"><span style=
=3D"font-family: Symbol;"><span style=3D"">=B7<span style=3D"font: 7pt &quo=
t;Times New Roman";">
</span></span></span>How are these being centrally managed? We have an AD e=
nvironment, planning on using ADmitMac for managing our Macs, but not sure =
how effective this will be for Ipads.</p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoListParagraph" style=3D"text-indent: -0.25in;"><span style=
=3D"font-family: Symbol;"><span style=3D"">=B7<span style=3D"font: 7pt &quo=
t;Times New Roman";">
</span></span></span>If you allow 3G models, how are you preventing faculty=
/staff from quota overages, resulting in extra charges?</p>
<p class=3D"MsoListParagraph"> </p>
<p class=3D"MsoListParagraph" style=3D"text-indent: -0.25in;"><span style=
=3D"font-family: Symbol;"><span style=3D"">=B7<span style=3D"font: 7pt &quo=
t;Times New Roman";">
</span></span></span>Are these devices being added as =93accessories=92 to =
a normal desktop? Aside from Android and Ipads, we=92ve tested a few Window=
s Tablets, but these are much more expensive and would need to be considere=
d as desktop replacements.</p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoListParagraph" style=3D"text-indent: -0.25in;"><span style=
=3D"font-family: Symbol;"><span style=3D"">=B7<span style=3D"font: 7pt &quo=
t;Times New Roman";">
</span></span></span>What is your support model? With Android/Ipad=92s we w=
ere thinking we would reset any device which is having problems, and then h=
ave the customer pull their apps back down?</p>
<p class=3D"MsoListParagraph"> </p>
<p class=3D"MsoListParagraph" style=3D"text-indent: -0.25in;"><span style=
=3D"font-family: Symbol;"><span style=3D"">=B7<span style=3D"font: 7pt &quo=
t;Times New Roman";">
</span></span></span>Do you limit the devices to certain models, or do you =
allow individuals to choose the model of their choice?</p>
<p class=3D"MsoListParagraph"> </p>
<p class=3D"MsoListParagraph" style=3D"text-indent: -0.25in;"><span style=
=3D"font-family: Symbol;"><span style=3D"">=B7<span style=3D"font: 7pt &quo=
t;Times New Roman";">
</span></span></span>What are the primary reasons your users want the devic=
es? Or is it just convenience? We are struggling to understand the exact ne=
ed</p>
<p class=3D"MsoListParagraph"> </p>
<p class=3D"MsoNormal">If anyone would be willing to share pieces of your e=
xperience I would be much obliged.</p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoNormal">Thank you,</p>
<p class=3D"MsoNormal"> </p>
<p class=3D"MsoNormal">Steven Meads</p>
<p class=3D"MsoNormal">Student Support Coordinator</p>
<p class=3D"MsoNormal">Division of Technology Services</p>
<p class=3D"MsoNormal">University of Wisconsin =96 River Falls</p>
</div>
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
<p>To subscribe, unsubscribe or search the archives, go to http://LISTSERV.=
ND.EDU/archives/resnet-l.html _____________________________________________=
______
</p>
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<p>
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