[27520] in resnet
Tablet Rollout/Policies
daemon@ATHENA.MIT.EDU (Steven Meads)
Tue Apr 3 11:58:39 2012
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Date: Tue, 3 Apr 2012 15:56:26 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Steven Meads <steven.meads@uwrf.edu>
To: RESNET-L@listserv.nd.edu
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Hello,
Anyone willing to share their campus experience supporting or rolling out t=
ablets?
We are just beginning to formulate an official stance and build policies. =
Items we are looking at:
* Application procurement, how is this being done at an enterprise =
level, how is it managed? Some schools in the UW System are using gift card=
s and central generic accounts to add all applications, not sure how effici=
ent this is?
* Who pays for the devices? We thought a deterrent to "the cool fac=
tor" would be to put the cost back on individual departments to pay for the=
m, instead of including them in our computer rotation plan.
* How are these being centrally managed? We have an AD environment,=
planning on using ADmitMac for managing our Macs, but not sure how effecti=
ve this will be for Ipads.
* If you allow 3G models, how are you preventing faculty/staff from=
quota overages, resulting in extra charges?
* Are these devices being added as "accessories' to a normal deskto=
p? Aside from Android and Ipads, we've tested a few Windows Tablets, but th=
ese are much more expensive and would need to be considered as desktop repl=
acements.
* What is your support model? With Android/Ipad's we were thinking =
we would reset any device which is having problems, and then have the custo=
mer pull their apps back down?
* Do you limit the devices to certain models, or do you allow indiv=
iduals to choose the model of their choice?
* What are the primary reasons your users want the devices? Or is i=
t just convenience? We are struggling to understand the exact need
If anyone would be willing to share pieces of your experience I would be mu=
ch obliged.
Thank you,
Steven Meads
Student Support Coordinator
Division of Technology Services
University of Wisconsin - River Falls
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<p class=3D"MsoNormal">Hello,<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">Anyone willing to share their campus experience supp=
orting or rolling out tablets?<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">We are just beginning to formulate an official stanc=
e and build policies. Items we are looking at:<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in;mso-list:l0 level=
1 lfo1"><![if !supportLists]><span style=3D"font-family:Symbol"><span style=
=3D"mso-list:Ignore">·<span style=3D"font:7.0pt "Times New Roma=
n"">
</span></span></span><![endif]>Application procurement, how is this being d=
one at an enterprise level, how is it managed? Some schools in the UW Syste=
m are using gift cards and central generic accounts to add all applications=
, not sure how efficient this is?<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in;mso-list:l0 level=
1 lfo1"><![if !supportLists]><span style=3D"font-family:Symbol"><span style=
=3D"mso-list:Ignore">·<span style=3D"font:7.0pt "Times New Roma=
n"">
</span></span></span><![endif]>Who pays for the devices? We thought a deter=
rent to “the cool factor” would be to put the cost back on indi=
vidual departments to pay for them, instead of including them in our comput=
er rotation plan.<o:p></o:p></p>
<p class=3D"MsoListParagraph"><o:p> </o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in;mso-list:l0 level=
1 lfo1"><![if !supportLists]><span style=3D"font-family:Symbol"><span style=
=3D"mso-list:Ignore">·<span style=3D"font:7.0pt "Times New Roma=
n"">
</span></span></span><![endif]>How are these being centrally managed? We ha=
ve an AD environment, planning on using ADmitMac for managing our Macs, but=
not sure how effective this will be for Ipads.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in;mso-list:l0 level=
1 lfo1"><![if !supportLists]><span style=3D"font-family:Symbol"><span style=
=3D"mso-list:Ignore">·<span style=3D"font:7.0pt "Times New Roma=
n"">
</span></span></span><![endif]>If you allow 3G models, how are you preventi=
ng faculty/staff from quota overages, resulting in extra charges?<o:p></o:p=
></p>
<p class=3D"MsoListParagraph"><o:p> </o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in;mso-list:l0 level=
1 lfo1"><![if !supportLists]><span style=3D"font-family:Symbol"><span style=
=3D"mso-list:Ignore">·<span style=3D"font:7.0pt "Times New Roma=
n"">
</span></span></span><![endif]>Are these devices being added as “acce=
ssories’ to a normal desktop? Aside from Android and Ipads, we’=
ve tested a few Windows Tablets, but these are much more expensive and woul=
d need to be considered as desktop replacements.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in;mso-list:l0 level=
1 lfo1"><![if !supportLists]><span style=3D"font-family:Symbol"><span style=
=3D"mso-list:Ignore">·<span style=3D"font:7.0pt "Times New Roma=
n"">
</span></span></span><![endif]>What is your support model? With Android/Ipa=
d’s we were thinking we would reset any device which is having proble=
ms, and then have the customer pull their apps back down?<o:p></o:p></p>
<p class=3D"MsoListParagraph"><o:p> </o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in;mso-list:l0 level=
1 lfo1"><![if !supportLists]><span style=3D"font-family:Symbol"><span style=
=3D"mso-list:Ignore">·<span style=3D"font:7.0pt "Times New Roma=
n"">
</span></span></span><![endif]>Do you limit the devices to certain models, =
or do you allow individuals to choose the model of their choice?<o:p></o:p>=
</p>
<p class=3D"MsoListParagraph"><o:p> </o:p></p>
<p class=3D"MsoListParagraph" style=3D"text-indent:-.25in;mso-list:l0 level=
1 lfo1"><![if !supportLists]><span style=3D"font-family:Symbol"><span style=
=3D"mso-list:Ignore">·<span style=3D"font:7.0pt "Times New Roma=
n"">
</span></span></span><![endif]>What are the primary reasons your users want=
the devices? Or is it just convenience? We are struggling to understand th=
e exact need<o:p></o:p></p>
<p class=3D"MsoListParagraph"><o:p> </o:p></p>
<p class=3D"MsoNormal">If anyone would be willing to share pieces of your e=
xperience I would be much obliged.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">Thank you,<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">Steven Meads<o:p></o:p></p>
<p class=3D"MsoNormal">Student Support Coordinator<o:p></o:p></p>
<p class=3D"MsoNormal">Division of Technology Services<o:p></o:p></p>
<p class=3D"MsoNormal">University of Wisconsin – River Falls<o:p></o:=
p></p>
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