[27358] in resnet
Re: Choosing VoIP phone system
daemon@ATHENA.MIT.EDU (Willem Van Dam)
Fri Feb 24 08:58:09 2012
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Date: Fri, 24 Feb 2012 13:54:17 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Willem Van Dam <wvandam@fau.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <00d201ccf268$43defeb0$cb9cfc10$@milton.edu>
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Hi All,
We are slowly moving from our Siemens PBX to the Siemens VOIP as buildings =
are renovated or new buildings come online.
Their office is down the street from our main campus (we have 7 campuses sp=
read out over 170 miles of sunny FL coastline......).
Personally I think that their VOIP solution might not be quite ready for pr=
ime-time.
We are finding some minor issues but then again Siemens is great in resolvi=
ng them quickly. Last week we had 7 of their engineers here (2 flown in fro=
m Canada and Switzerland) to listen to us to what our concerns and wishes a=
re.
After spring break we are looking to test their Fixed-mobile convergence (F=
MC) feature.
We need the FMC as all our new LEED buildings are a RF nightmare where no c=
ellphones work. We are looking for a DAS but that costs $$$$ and might take=
a while so FMC can resolve some of the issues getting a hold of people.
Just keep in mind that power does go out and configurations do get messed-u=
p. This is why in all out residence halls we do have some POTS lines direct=
ly to ATT. These will stay up during a hurricane.
I'm "just" a user and not involved with the implementation directly but if =
anybody has questions don't hesitate to contact me.
Willem van Dam
Coor. Computer Sys. Control.
Department of Housing and Residential Life.
Florida Atlantic University.
Building 46, Room 238
1900 Dade Ave.
Boca Raton, FL 33431
(561) 297-0109
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Glenn Jer=
ome
Sent: Thursday, February 23, 2012 3:18 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Choosing VoIP phone system
Hello All
We are looking at replacing our aging PBX with a VoIP system. Do any of the=
users on this list have experience choosing vendors? Did you use a consult=
ant? Did you use a RFP? Are there any particular features that were advanta=
geous to your Faculty or Staff?
Thanks in advance for any help you can provide.
Glenn Jerome PMP
Milton Academy
170 Centre St
Milton, MA 02186
glenn_jerome@milton.edu<mailto:glenn_jerome@milton.edu>
w 617-898-2105
C 617-908-1932
F 617-898-1705
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___
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nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'f=
ont-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi All,<o=
:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;fo=
nt-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p=
><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri"=
,"sans-serif";color:#1F497D'>We are slowly moving from our Siemens PBX to t=
he Siemens VOIP as buildings are renovated or new buildings come online.<o:=
p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;fon=
t-family:"Calibri","sans-serif";color:#1F497D'>Their office is down the str=
eet from our main campus (we have 7 campuses spread out over 170 miles of s=
unny FL coastline……).<o:p></o:p></span></p><p class=3DMsoNormal=
><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#=
1F497D'><o:p> </o:p></span></p><p class=3DMsoNormal><span style=3D'fon=
t-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Personally =
I think that their VOIP solution might not be quite ready for prime-time.<o=
:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;fo=
nt-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p=
><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri"=
,"sans-serif";color:#1F497D'>We are finding some minor issues but then agai=
n Siemens is great in resolving them quickly. Last week we had 7 of their e=
ngineers here (2 flown in from Canada and Switzerland) to listen to us to w=
hat our concerns and wishes are.<o:p></o:p></span></p><p class=3DMsoNormal>=
<span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1=
F497D'>After spring break we are looking to test their Fixed-mobile converg=
ence (FMC) feature.<o:p></o:p></span></p><p class=3DMsoNormal><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p=
> </o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0p=
t;font-family:"Calibri","sans-serif";color:#1F497D'>We need the FMC as all =
our new LEED buildings are a RF nightmare where no cellphones work. We are =
looking for a DAS but that costs $$$$ and might take a while so FMC can res=
olve some of the issues getting a hold of people.<o:p></o:p></span></p><p c=
lass=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","san=
s-serif";color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNormal><s=
pan style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F4=
97D'>Just keep in mind that power does go out and configurations do get mes=
sed-up. This is why in all out residence halls we do have some POTS lines d=
irectly to ATT. These will stay up during a hurricane.<o:p></o:p></span></p=
><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri"=
,"sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNorm=
al><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color=
:#1F497D'>I’m “just” a user and not involved with the imp=
lementation directly but if anybody has questions don’t hesitate to c=
ontact me.<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-si=
ze:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:=
p></span></p><div><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font=
-family:"Calibri","sans-serif";color:#1F497D'>Willem van Dam<o:p></o:p></sp=
an></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D'>Coor. Computer Sys. Control.<o:p></o:p><=
/span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:=
"Calibri","sans-serif";color:#1F497D'>Department of Housing and Residential=
Life.<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:1=
1.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Florida Atlantic Un=
iversity.<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-siz=
e:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Building 46, Roo=
m 238<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11=
.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>1900 Dade Ave.<o:p><=
/o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-f=
amily:"Calibri","sans-serif";color:#1F497D'>Boca Raton, FL 33431<o:p></o:p>=
</span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family=
:"Calibri","sans-serif";color:#1F497D'>(561) 297-0109<o:p></o:p></span></p>=
</div><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Cal=
ibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div sty=
le=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'=
><p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"Tahom=
a","sans-serif"'>From:</span></b><span style=3D'font-size:10.0pt;font-famil=
y:"Tahoma","sans-serif"'> Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b=
>On Behalf Of </b>Glenn Jerome<br><b>Sent:</b> Thursday, February 23, 2012 =
3:18 PM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Choosing =
VoIP phone system<o:p></o:p></span></p></div></div><p class=3DMsoNormal><o:=
p> </o:p></p><p><span style=3D'font-family:"Calibri","sans-serif"'>Hel=
lo All</span><o:p></o:p></p><p><span style=3D'font-family:"Calibri","sans-s=
erif"'>We are looking at replacing our aging PBX with a VoIP system.</span>=
<span style=3D'font-family:"Calibri","sans-serif"'>Do</span> <span style=
=3D'font-family:"Calibri","sans-serif"'>any of the users on this list have =
experience choosing</span> <span style=3D'font-family:"Calibri","sans-serif=
"'>vendors? Did you use a consultant? Did you use a RFP? Are there any part=
icular features that were advantageous to your</span> <span style=3D'font-f=
amily:"Calibri","sans-serif"'>Faculty or Staff?</span> <o:p></o:p></p><p><s=
pan style=3D'font-family:"Calibri","sans-serif"'>Thanks in advance for any =
help you can provide.</span><o:p></o:p></p><p><b><span style=3D'font-size:1=
8.0pt;font-family:"Freestyle Script"'>Glenn Jerome</span></b><b><span style=
=3D'font-family:"Calibri","sans-serif"'> PMP</span></b><o:p></o:p></p><p><s=
pan style=3D'font-family:"Calibri","sans-serif"'>Milton Academy</span><o:p>=
</o:p></p><p><span style=3D'font-family:"Calibri","sans-serif"'>170 Centre =
St</span><o:p></o:p></p><p><span style=3D'font-family:"Calibri","sans-serif=
"'>Milton, MA 02186</span><o:p></o:p></p><p><span style=3D'font-family:"Cal=
ibri","sans-serif"'><a href=3D"mailto:glenn_jerome@milton.edu">glenn_jerome=
@milton.edu</a></span><o:p></o:p></p><p><span style=3D'font-family:"Calibri=
","sans-serif"'>w 617-898-2105</span><o:p></o:p></p><p><span style=3D'font-=
family:"Calibri","sans-serif"'>C 617-908-1932</span><o:p></o:p></p><p><span=
style=3D'font-family:"Calibri","sans-serif"'>F 617-898-1705</span><o:p></o=
:p></p><p class=3DMsoNormal>_______________________________________________=
____ You are subscribed to the ResNet-L mailing list. <o:p></o:p></p><p>To =
subscribe, unsubscribe or search the archives, go to <a href=3D"http://LIST=
SERV.ND.EDU/archives/resnet-l.html">http://LISTSERV.ND.EDU/archives/resnet-=
l.html</a> ___________________________________________________<o:p></o:p></=
p></div></body></html>=
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<p>
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