[27357] in resnet
Re: Mobile Device Headaches
daemon@ATHENA.MIT.EDU (Andy Voelker)
Fri Feb 24 08:56:24 2012
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Message-ID: <B3C0241889401F4AB97A55E980BABBA00134596D599D@EXV01.wcu.edu>
Date: Fri, 24 Feb 2012 08:54:03 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Andy Voelker <avoelker@email.wcu.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <719B4DBB178C9F45BF38F2602BA125A52B492634@exch-mb2.towson.edu>
--_000_B3C0241889401F4AB97A55E980BABBA00134596D599DEXV01wcuedu_
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Hi Jeff. What system are you using for users to create guest accounts? We=
currently use GuestPass, provided originally by Enterasys (I guess it is a=
Trapeze/Juniper thing now). To get an account it has to be requested by o=
ur helpdesk, who creates the account and sets an expiration. It would be n=
ice to allow students/faculty/staff to create their own guest accounts whic=
h would be tied back to them in records in case any violations or illegal a=
ctivity occurs.
-- Andy Voelker
Manager of Student Computing in the Technology Commons
Western Carolina University
Be sure to check out the WCU TechTips Podcast at http://www.youtube.com/Wes=
ternCarolinaU!!
Check the status of your IT requests at any time at http://help.wcu.edu/ !
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Koerber, =
Jeff
Sent: Thursday, February 23, 2012 5:29 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Mobile Device Headaches
1. That is one big advantage with going with Google for e-mail is th=
at they do a great job of keeping up with that and they have great document=
ation.
2. We have a guest network where students, faculty & staff must log i=
nto using their AD credentials and guests can log in with credentials creat=
ed by any student, faculty, or staff. This network doesn't require NAC and=
still allows them to check e-mail, and surf in case our secure network doe=
sn't work on their device. Also, we use Cloudpath<http://cloudpath.net/>, =
which handles much of the configuration and they keep up with many mobile O=
Ss.
Jeff Koerber
Supervisor, Student Computing Services Service Desk & Lab
Towson University
Towson, MD
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Corduan, =
Nick
Sent: Wednesday, February 22, 2012 4:00 PM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Mobile Device Headaches
All,
I honestly have a headache.
It's this big:
(Picture me holding my hands to about the size of a smartphone.)
Some of the things I'm trying to manage:
1) Staying on top of which Android phones actually fully support Excha=
nge synchronization and which require the use of third party applications.
2) Keeping up with NAC registration when students get a new phone from=
their parents every two weeks and the NAC doesn't necessarily recognize th=
e new devices yet.
3) Managing iPads in an enterprise environment when Apple won't give m=
e any real enterprise tools.
4) Figuring out how to help clients from capturing the buzz to actuall=
y leverage Kindles, Nooks, iPads and other mobile devices into being useful=
parts of their operation.
If you have any ideas, I would love to hear from you.
But.
What would be better than just e-mailing me would be if you could give some=
thought to giving those suggestions or relating your experiences at the St=
udent Technology Conference at the Claremont Colleges this June.
Teaching me things is great! Teaching Southern California is even better! =
Teaching the world while enjoying Southern California? Not sure you can b=
eat that.
Give it some thought, eh?
And then visit http://resnetsymposium.org/rspm/index/ to sign up and submit=
a presentation proposal with what you'd like to share with us. You don't =
have to have your presentation completed and polished, just a brief descrip=
tion will do. You'll have time between now and the conference to make your =
presentation shine.
The deadline for proposals is March 1, 2012 at 5:00pm (Pacific Time).
Nick Corduan
Mobile Device Theme Guide,
Programming Committee STC 2012 (presented by ResNet)
P.S. For descriptions of all seven presentation themes, please visit http:/=
/www.resnetsymposium.org/resnet2012/?p=3D269
---
Nicholas Corduan
IT Client Services Manager
Taylor University, Upland, Indiana
(765) 998-4052 / NcCorduan@taylor.edu<mailto:NcCorduan@taylor.edu>
The information in this communication is intended solely for the individual=
or entity to whom it is addressed. It may contain confidential or legally =
privileged information. If you are not the intended recipient, any disclosu=
re, copying, distribution or reliance on the contents of this information i=
s strictly prohibited, and may be unlawful. If you have received this commu=
nication in error, please notify us immediately by responding to the sender=
of this email, and then delete it from your system. Taylor University is n=
ot liable for the inaccurate or improper transmission of the information co=
ntained in this communication or for any delay in its receipt.
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___
--
Carla Rounds
University of California, Santa Cruz
Santa Cruz, California 95064
cjrounds@ucsc.edu<mailto:cjrounds@ucsc.edu>
(831) 459-5757
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___
--
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To subscribe, unsubscribe or search the archives,
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link=3Dblue vlink=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal>=
<span style=3D'color:#1F497D'>Hi Jeff. What system are you using for =
users to create guest accounts? We currently use GuestPass, provided =
originally by Enterasys (I guess it is a Trapeze/Juniper thing now). =
To get an account it has to be requested by our helpdesk, who creates the a=
ccount and sets an expiration. It would be nice to allow students/fac=
ulty/staff to create their own guest accounts which would be tied back to t=
hem in records in case any violations or illegal activity occurs.<o:p></o:p=
></span></p><p class=3DMsoNormal><span style=3D'color:#1F497D'><o:p> <=
/o:p></span></p><div><p class=3DMsoNormal><span style=3D'color:#1F497D'>-- =
Andy Voelker<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'color=
:#1F497D'>Manager of Student Computing in the Technology Commons<o:p></o:p>=
</span></p><p class=3DMsoNormal><span style=3D'color:#1F497D'>Western Carol=
ina University<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'col=
or:#1F497D'>Be sure to check out the WCU TechTips Podcast at <a href=3D"htt=
p://www.youtube.com/WesternCarolinaU">http://www.youtube.com/WesternCarolin=
aU</a>!!<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'color:#1F=
497D'>Check the status of your IT requests at any time at <a href=3D"http:/=
/help.wcu.edu/">http://help.wcu.edu/</a> !<o:p></o:p></span></p></div><p cl=
ass=3DMsoNormal><span style=3D'color:#1F497D'><o:p> </o:p></span></p><=
div><div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt =
0in 0in 0in'><p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-f=
amily:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style=
=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> R=
esnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>Koerber, =
Jeff<br><b>Sent:</b> Thursday, February 23, 2012 5:29 PM<br><b>To:</b> RESN=
ET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Re: Mobile Device Headaches<o:p></o=
:p></span></p></div></div><p class=3DMsoNormal><o:p> </o:p></p><p clas=
s=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 level1 lfo2'><=
![if !supportLists]><span style=3D'color:#1F497D'><span style=3D'mso-list:I=
gnore'>1.<span style=3D'font:7.0pt "Times New Roman"'> &nb=
sp; </span></span></span><![endif]><span style=3D'color:#1F497D=
'> That is one big advantage with going with Google for e-mail is that=
they do a great job of keeping up with that and they have great documentat=
ion. <o:p></o:p></span></p><p class=3DMsoListParagraph style=3D'text-=
indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style=3D'=
color:#1F497D'><span style=3D'mso-list:Ignore'>2.<span style=3D'font:7.0pt =
"Times New Roman"'> </span></span></spa=
n><![endif]><span style=3D'color:#1F497D'>We have a guest network where stu=
dents, faculty & staff must log into using their AD credentials and gue=
sts can log in with credentials created by any student, faculty, or staff.&=
nbsp; This network doesn’t require NAC and still allows them to check=
e-mail, and surf in case our secure network doesn’t work on their de=
vice. Also, we use <a href=3D"http://cloudpath.net/">Cloudpath</a>, w=
hich handles much of the configuration and they keep up with many mobile OS=
s.<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'color:#1F497D'>=
<o:p> </o:p></span></p><p class=3DMsoNormal><span style=3D'color:#1F49=
7D'><o:p> </o:p></span></p><p class=3DMsoNormal><span style=3D'color:#=
1F497D'>Jeff Koerber<o:p></o:p></span></p><p class=3DMsoNormal><span style=
=3D'color:#1F497D'>Supervisor, Student Computing Services Service Desk &=
; Lab<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'color:#1F497=
D'>Towson University<o:p></o:p></span></p><p class=3DMsoNormal><span style=
=3D'color:#1F497D'>Towson, MD<o:p></o:p></span></p><p class=3DMsoNormal><sp=
an style=3D'color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNormal=
><span style=3D'color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNo=
rmal><span style=3D'color:#1F497D'> </span><o:p></o:p></p><div><div st=
yle=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in=
'><p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"Taho=
ma","sans-serif"'>From:</span></b><span style=3D'font-size:10.0pt;font-fami=
ly:"Tahoma","sans-serif"'> Resnet Forum [<a href=3D"mailto:RESNET-L@LISTSER=
V.ND.EDU">mailto:RESNET-L@LISTSERV.ND.EDU</a>] <b>On Behalf Of </b>Corduan,=
Nick<br><b>Sent:</b> Wednesday, February 22, 2012 4:00 PM<br><b>To:</b> <a=
href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a><br><=
b>Subject:</b> Mobile Device Headaches</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal> <o:p></o:p></p><div><p class=3DMsoNormal>All,<o:p><=
/o:p></p><p class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>I h=
onestly have a headache. <o:p></o:p></p><p class=3DMsoNormal> <o:p></o=
:p></p><p class=3DMsoNormal>It’s this big:<o:p></o:p></p><p class=3DM=
soNormal> <o:p></o:p></p><p class=3DMsoNormal>(Picture me holding my h=
ands to about the size of a smartphone.)<o:p></o:p></p><p class=3DMsoNormal=
> <o:p></o:p></p><p class=3DMsoNormal>Some of the things I’m try=
ing to manage:<o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p><p c=
lass=3DMsoListParagraph style=3D'text-indent:-.25in'>1)<span style=3D'font-=
size:7.0pt;font-family:"Times New Roman , serif","serif"'>  =
; </span>Staying on top of which Android phones actually fully =
support Exchange synchronization and which require the use of third party a=
pplications.<o:p></o:p></p><p class=3DMsoListParagraph style=3D'text-indent=
:-.25in'>2)<span style=3D'font-size:7.0pt;font-family:"Times New Roman , se=
rif","serif"'> </span>Keeping up with NAC reg=
istration when students get a new phone from their parents every two weeks =
and the NAC doesn’t necessarily recognize the new devices yet.<o:p></=
o:p></p><p class=3DMsoListParagraph style=3D'text-indent:-.25in'>3)<span st=
yle=3D'font-size:7.0pt;font-family:"Times New Roman , serif","serif"'> =
; </span>Managing iPads in an enterprise environmen=
t when Apple won’t give me any real enterprise tools.<o:p></o:p></p><=
p class=3DMsoListParagraph style=3D'text-indent:-.25in'>4)<span style=3D'fo=
nt-size:7.0pt;font-family:"Times New Roman , serif","serif"'> &n=
bsp; </span>Figuring out how to help clients from capturing the=
buzz to actually leverage Kindles, Nooks, iPads and other mobile devices i=
nto being useful parts of their operation.<o:p></o:p></p><p class=3DMsoNorm=
al> <o:p></o:p></p><p class=3DMsoNormal>If you have any ideas, I would=
love to hear from you.<o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p=
></p><p class=3DMsoNormal>But.<o:p></o:p></p><p class=3DMsoNormal> <o:=
p></o:p></p><p class=3DMsoNormal>What would be better than just e-mailing m=
e would be if you could give some thought to giving those suggestions or re=
lating your experiences at the Student Technology Conference at the Claremo=
nt Colleges this June. <o:p></o:p></p><p class=3DMsoNormal> <o:p=
></o:p></p><p class=3DMsoNormal>Teaching me things is great! Teaching=
Southern California is even better! Teaching the world while enjoyin=
g Southern California? Not sure you can beat that. <o:p></o:p></p><p =
class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>Give it some th=
ought, eh?<o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p><p class=
=3DMsoNormal>And then visit <a href=3D"http://resnetsymposium.org/rspm=
/index/">http://resnetsymposium.org/rspm/index/</a> to sign up and sub=
mit a presentation proposal with what you’d like to share with us.&nb=
sp; You don’t have to have your presentation completed and polished, =
just a brief description will do. You'll have time between now and the conf=
erence to make your presentation shine.<o:p></o:p></p><p class=3DMsoNormal>=
<o:p></o:p></p><p class=3DMsoNormal>The deadline for proposals is Mar=
ch 1, 2012 at 5:00pm (Pacific Time). <o:p></o:p></p><p class=3DMsoNorm=
al> <o:p></o:p></p><p class=3DMsoNormal>Nick Corduan<o:p></o:p></p><p =
class=3DMsoNormal>Mobile Device Theme Guide, <o:p></o:p></p><p class=3DMsoN=
ormal> Programmi=
ng Committee STC 2012 (presented by ResNet)<o:p></o:p></p><p class=3DMsoNor=
mal> <o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p><p class=
=3DMsoNormal>P.S. For descriptions of all seven presentation themes, please=
visit <a href=3D"http://www.resnetsymposium.org/resnet2012/?p=3D269">=
http://www.resnetsymposium.org/resnet2012/?p=3D269</a><o:p></o:p></p><p cla=
ss=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p><=
/p><p class=3DMsoNormal>---<o:p></o:p></p><p class=3DMsoNormal>Nicholas Cor=
duan<o:p></o:p></p><p class=3DMsoNormal>IT Client Services Manager<o:p></o:=
p></p><p class=3DMsoNormal>Taylor University, Upland, Indiana<o:p></o:p></p=
><p class=3DMsoNormal><i>(765) 998-4052 / <a href=3D"mailto:NcCorduan@taylo=
r.edu">NcCorduan@taylor.edu</a></i><o:p></o:p></p><p class=3DMsoNormal>&nbs=
p;<o:p></o:p></p></div><p class=3DMsoNormal><span style=3D'font-size:12.0pt=
;font-family:"Times New Roman , serif","serif"'><br><br></span><span style=
=3D'font-size:10.0pt'>The information in this communication is intended sol=
ely for the individual or entity to whom it is addressed. It may contain co=
nfidential or legally privileged information. If you are not the intended r=
ecipient, any disclosure, copying, distribution or reliance on the contents=
of this information is strictly prohibited, and may be unlawful. If you ha=
ve received this communication in error, please notify us immediately by re=
sponding to the sender of this email, and then delete it from your system. =
Taylor University is not liable for the inaccurate or improper transmission=
of the information contained in this communication or for any delay in its=
receipt.</span><span style=3D'font-size:12.0pt;font-family:"Times New Roma=
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n style=3D'font-size:12.0pt;font-family:"Times New Roman","serif"'><br clea=
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-- <o:p></o:p></pre><pre>Carla Rounds<o:p></o:p></pre><pre><o:p> </o:p=
></pre><pre>University of California, Santa Cruz<o:p></o:p></pre><pre>Santa=
Cruz, California 95064<o:p></o:p></pre><pre><o:p> </o:p></pre><pre><a=
href=3D"mailto:cjrounds@ucsc.edu">cjrounds@ucsc.edu</a><o:p></o:p></pre><p=
re>(831) 459-5757<o:p></o:p></pre><p class=3DMsoNormal><span style=3D'font-=
size:12.0pt;font-family:"Times New Roman","serif";color:windowtext'>_______=
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