[27261] in resnet
Re: Remote support software
daemon@ATHENA.MIT.EDU (Thiem, Tammy)
Thu Feb 9 08:46:46 2012
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Message-ID: <9426B365211D1D468416FFC229EA8318030721B6@thorium.ripon.college>
Date: Thu, 9 Feb 2012 07:46:35 -0600
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Thiem, Tammy" <ThiemT@RIPON.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: A<72CC62976509634280B321EFDB725F92888395BE@Mail2.CalBaptist.local>
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We have been using LogMein Rescue for a couple of years now and really
like it. The ability to get someone's credential in an encrypted way
makes it very easy to work on computers and reboot them if needed, even
into safe mode for Virus/Malware removal. I have connected up to 3
computers at once to perform different tasks on their computers and it
runs great!
=20
Tammy L. Thiem
Assistant Director of ITS/
Student and Desktop Technologies
Ripon College
(920)748-8713
=20
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of
Richard Davis
Sent: Wednesday, February 08, 2012 5:56 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Remote support software
=20
Is anyone out there using remote support software such as Bomgar,
TeamViewer, LogMeIn? How is it working for you?
=20
Richard Davis =20
Lead Customer Support Technician
California Baptist University
=20
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vlink=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span =
style=3D'color:#1F497D'>We have been using LogMein Rescue for a couple =
of years now and really like it. The ability to get =
someone’s credential in an encrypted way makes it very easy to =
work on computers and reboot them if needed, even into safe mode for =
Virus/Malware removal. I have connected up to 3 computers at once =
to perform different tasks on their computers and it runs =
great!<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'color:#1F497D'><o:p> </o:p></span></p><div><p =
class=3DMsoNormal><b><i><span =
style=3D'font-size:12.0pt;font-family:"Bradley Hand =
ITC";color:black'>Tammy L. Thiem<br></span></i></b><b><span =
style=3D'font-size:12.0pt;font-family:"Bradley Hand =
ITC";color:maroon'>Assistant Director of ITS/<br>Student and Desktop =
Technologies<br>Ripon College<br>(920)748-8713</span></b><span =
style=3D'color:#1F497D'><o:p></o:p></span></p></div><p =
class=3DMsoNormal><span =
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0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span>=
</b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> =
Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of =
</b>Richard Davis<br><b>Sent:</b> Wednesday, February 08, 2012 5:56 =
PM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Remote =
support software<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>Is anyone =
out there using remote support software such as Bomgar, TeamViewer, =
LogMeIn? How is it working for you?<o:p></o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>Richard =
Davis <o:p></o:p></p><p class=3DMsoNormal>Lead =
Customer Support Technician<o:p></o:p></p><p =
class=3DMsoNormal>California Baptist University<o:p></o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt;font-family:"Times New =
Roman","serif"'>___________________________________________________ You =
are subscribed to the ResNet-L mailing list. <o:p></o:p></span></p><p>To =
subscribe, unsubscribe or search the archives, go to =
http://LISTSERV.ND.EDU/archives/resnet-l.html =
___________________________________________________ =
<o:p></o:p></p></div></body></html>
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