[27260] in resnet
Re: Remote support software
daemon@ATHENA.MIT.EDU (Corduan, Nick)
Thu Feb 9 08:31:19 2012
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Message-ID: <60EE5C721F1B274F8A0CD3FA9775BBCF1F6226@MAILDBSRV1.campus.tayloru.edu>
Date: Thu, 9 Feb 2012 03:54:30 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Corduan, Nick" <nccorduan@TAYLORU.EDU>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <C2D0337AE4FED140B6F06C0D13FD2F4A06E52B8F@x10-mbx2.yu.yale.edu>
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On another side note, remote control software seems like the sort of thing =
that might be a cool tool about which others could learn from your experien=
ce... at STC 2012 at the Claremont Colleges in June.
And I already mentioned it to Richard off-list, but... Team Bomgar.
NickC---
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Seluga, L=
oriann
Sent: Wednesday, February 08, 2012 10:49 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Remote support software
We've been Bomgar users for a few years now and have been really happy with=
it :)
On a side note, Bomgar was one of our gold sponsors at last year's ResNet S=
tudent Technology Conference and are planning to be at STC 2012 at the Clar=
emont Colleges in June.
-Lori
---------------------------------------------------------
Loriann (Higashi) Seluga
Manager, Student Technology Collaborative
Yale University
loriann.higashi@yale.edu<mailto:loriann.higashi@yale.edu>
203.432.9549
NOTE: Yale ITS will NEVER request passwords or other personal information v=
ia email. Messages requesting such information are fraudulent and should be=
deleted.
________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Frank Bulk [frnk=
blk@iname.com]
Sent: Wednesday, February 08, 2012 10:46 PM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Re: Remote support software
We found LMIR (LogMeIn Rescue) had the right balance of features and price =
- Bomgars had more features which we wouldn't use so often, and was priced =
a bit more.
Frank
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU]<mailto:[mailto:RESNET-=
L@LISTSERV.ND.EDU]> On Behalf Of Richard Davis
Sent: Wednesday, February 08, 2012 5:56 PM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: Remote support software
Is anyone out there using remote support software such as Bomgar, TeamViewe=
r, LogMeIn? How is it working for you?
Richard Davis
Lead Customer Support Technician
California Baptist University
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s strictly prohibited, and may be unlawful. If you have received this commu=
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<div class=3D"WordSection1">
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">On another side note, =
remote control software seems like the sort of thing that might be a cool t=
ool about which others could learn from your experience… at STC=
2012 at the Claremont Colleges in June.</span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"> </span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">And I already mentione=
d it to Richard off-list, but… Team Bomgar.</span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"> </span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">NickC---</span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"> </span></p>
<div>
<div style=3D"border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt; font-family:&quo=
t;Tahoma","sans-serif"">From:</span></b><span style=3D"font-=
size:10.0pt; font-family:"Tahoma","sans-serif""> Resnet=
Forum [mailto:RESNET-L@LISTSERV.ND.EDU]
<b>On Behalf Of </b>Seluga, Loriann<br>
<b>Sent:</b> Wednesday, February 08, 2012 10:49 PM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> Re: Remote support software</span></p>
</div>
</div>
<p class=3D"MsoNormal"> </p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:"T=
ahoma","sans-serif"; color:black">We've been Bomgar users fo=
r a few years now and have been really happy with it :)
</span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:"T=
ahoma","sans-serif"; color:black"> </span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:"T=
ahoma","sans-serif"; color:black">On a side note, Bomgar was=
one of our gold sponsors at last year's ResNet Student Technology Conferen=
ce and are planning to be at STC 2012 at the Claremont Colleges
in June.</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:"T=
ahoma","sans-serif"; color:black"> </span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:"T=
ahoma","sans-serif"; color:black">-Lori</span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:"T=
ahoma","sans-serif"; color:black"> </span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:"T=
ahoma","sans-serif"; color:black"> </span></p>
</div>
<div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt; font-family:"T=
ahoma","sans-serif"; color:black">--------------------------=
-------------------------------<br>
Loriann (Higashi) Seluga<br>
Manager, Student Technology Collaborative<br>
Yale University<br>
<a href=3D"mailto:loriann.higashi@yale.edu">loriann.higashi@yale.edu</a><br=
>
203.432.9549<br>
<br>
NOTE: Yale ITS will NEVER request passwords or other personal information v=
ia email. Messages requesting such information are fraudulent and should be=
deleted.
</span></p>
</div>
</div>
</div>
<div>
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<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><b><span style=3D"fon=
t-size:10.0pt; font-family:"Tahoma","sans-serif"; color=
:black">From:</span></b><span style=3D"font-size:10.0pt; font-family:"=
Tahoma","sans-serif"; color:black"> Resnet Forum [RESNET-L@L=
ISTSERV.ND.EDU]
on behalf of Frank Bulk [frnkblk@iname.com]<br>
<b>Sent:</b> Wednesday, February 08, 2012 10:46 PM<br>
<b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND=
.EDU</a><br>
<b>Subject:</b> Re: Remote support software</span><span style=3D"font-size:=
12.0pt; font-family:"Times New Roman","serif"; color:bl=
ack"></span></p>
</div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">We found LMIR (LogMeIn=
Rescue) had the right balance of features and price – Bomgars had mo=
re features which we wouldn’t use so often, and was priced a bit more=
.</span><span style=3D"color:black"></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"> </span><span sty=
le=3D"color:black"></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D">Frank</span><span styl=
e=3D"color:black"></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D"> </span><span sty=
le=3D"color:black"></span></p>
<div>
<div style=3D"border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0i=
n 0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt; font-family:&quo=
t;Tahoma","sans-serif"; color:black">From:</span></b><span s=
tyle=3D"font-size:10.0pt; font-family:"Tahoma","sans-serif&q=
uot;; color:black"> Resnet Forum
<a href=3D"mailto:[mailto:RESNET-L@LISTSERV.ND.EDU]">[mailto:RESNET-L@LISTS=
ERV.ND.EDU]</a>
<b>On Behalf Of </b>Richard Davis<br>
<b>Sent:</b> Wednesday, February 08, 2012 5:56 PM<br>
<b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND=
.EDU</a><br>
<b>Subject:</b> Remote support software</span><span style=3D"color:black"><=
/span></p>
</div>
</div>
<p class=3D"MsoNormal"><span style=3D"color:black"> </span></p>
<p class=3D"MsoNormal"><span style=3D"color:black">Is anyone out there usin=
g remote support software such as Bomgar, TeamViewer, LogMeIn? How is it wo=
rking for you?</span></p>
<p class=3D"MsoNormal"><span style=3D"color:black"> </span></p>
<p class=3D"MsoNormal"><span style=3D"color:black">Richard Davis  =
; </span></p>
<p class=3D"MsoNormal"><span style=3D"color:black">Lead Customer Support Te=
chnician</span></p>
<p class=3D"MsoNormal"><span style=3D"color:black">California Baptist Unive=
rsity</span></p>
<p class=3D"MsoNormal"><span style=3D"color:black"> </span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt; font-family:"T=
imes New Roman","serif"; color:black">______________________=
_____________________________ You are subscribed to the ResNet-L mailing li=
st.
</span><span style=3D"color:black"></span></p>
<p><span style=3D"color:black">To subscribe, unsubscribe or search the arch=
ives, go to
<a href=3D"http://LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_blank"=
>http://LISTSERV.ND.EDU/archives/resnet-l.html</a> ________________________=
___________________________
</span></p>
</div>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt; font-family:"T=
imes New Roman","serif"; color:black">______________________=
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</span></p>
<p><span style=3D"color:black">To subscribe, unsubscribe or search the arch=
ives, go to
<a href=3D"http://LISTSERV.ND.EDU/archives/resnet-l.html">http://LISTSERV.N=
D.EDU/archives/resnet-l.html</a> __________________________________________=
_________</span></p>
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<font face=3D"Gill Sans Regular, Gill Sans MT, Trebuchet MS, Helvetica" col=
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confidential or legally privileged information.
If you are not the intended recipient, any disclosure, copying, distributi=
on or reliance on the contents of this information is strictly prohibited, =
and may be unlawful. If you have received this communication in error, plea=
se notify us immediately by responding
to the sender of this email, and then delete it from your system. Taylor U=
niversity is not liable for the inaccurate or improper transmission of the =
information contained in this communication or for any delay in its receipt=
.</font>
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