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Re: Spiceworks?

daemon@ATHENA.MIT.EDU (Brian Gibson)
Wed Dec 7 15:30:29 2011

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Message-ID:  <4EDFCCD6.2050602@wheatoncollege.edu>
Date:         Wed, 7 Dec 2011 15:30:14 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Brian Gibson <gibson_brian@wheatoncollege.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To:  <5281F050AB89754C850BAD750D82E331F3125F@zephyrus.sjc.sjca.edu>

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Hi Thomas,

Can you have Spiceworks send the alerts to a distribution list that 
includes you and others? That's one way you can get around the one 
recipient limit you are running into.

Just a thought :-)


<mailto:justin.horm@sjca.edu>

> *From:*Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] *On Behalf Of 
> *Merlino, Thomas
> *Sent:* Wednesday, December 07, 2011 2:25 PM
> *To:* RESNET-L@LISTSERV.ND.EDU
> *Subject:* Re: Spiceworks?
>
> We use Spiceworks here to monitor our server subnet.  It's not the 
> best product out there, but it is free.  I think considering this, it 
> does a decent job.  Getting e-mail alerts for low drive space is a 
> plus.  Right now I'm not sure how to include another person to get the 
> low drive space alerts.  Both myself and the other person are checked 
> to receive the alerts, but right now they are just delivering to me.
>
> I have yet to dive into what else this can do for us.  Right now, 
> we're just using it as a simple "network health" tool.  I just 
> upgraded to the most recent version earlier this week.
>
> I am curious to hear what others say about this as well..
>
> Thomas Merlino, Jr. | Mercyhurst College| Technical Administrator for 
> Information Technology
>
> (814.824.3240 | *6*814.824.3009 | *tmerlino@mercyhurst.edu 
> <mailto:tmerlino@mercyhurst.edu>
>
> Schedule - Week Beginning Monday, December 5th:
>
> Mo: 7 AM - 3 PM  | Tu: 7 AM - 3 PM  | We: 7 AM - 3 PM  | Th: 6 AM - 2 
> PM  | Fr: 7 AM - 3 PM
>
> /This electronic message and its attachments from Mercyhurst College 
> may include information that is confidential and may be protected 
> under federal law and/or state law.  This information is intended for 
> the addressee only.  If you are not the intended recipient, you are 
> hereby notified that any disclosure, copying, distribution or action 
> taken in reliance on the contents of this information is strictly 
> prohibited.  If you have received this e-mail in error, please notify 
> the sender immediately by replying to the message and deleting this 
> material from any computer./
>
> *From:*Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] 
> <mailto:[mailto:RESNET-L@LISTSERV.ND.EDU]> *On Behalf Of *Don Burrhus
> *Sent:* Wednesday, December 07, 2011 2:14 PM
> *To:* RESNET-L@LISTSERV.ND.EDU <mailto:RESNET-L@LISTSERV.ND.EDU>
> *Subject:* Spiceworks?
>
> And to echo Jim's question...
>
> Are there any users of Spiceworks out there?    (and what do you 
> love/hate about it?)
>
> In the interest of driving responses to Jim's query or mine, brief 
> responses are far better than none, so tell us what you think!
>
> -Don Burrhus
>
> -Stetson University
>
> *From:*Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] 
> <mailto:[mailto:RESNET-L@LISTSERV.ND.EDU]> *On Behalf Of *Rizzo, Jim
> *Sent:* Sunday, December 04, 2011 9:59 PM
> *To:* RESNET-L@LISTSERV.ND.EDU <mailto:RESNET-L@LISTSERV.ND.EDU>
> *Subject:* Zendesk
>
> Anyone using Zendesk for the Helpdesk ticketing software? I just came 
> across it tonight (yes, on a Sunday) through a Facebook ad (that's why 
> I came across it on a Sunday night). At brief glance, it looks pretty 
> good. I'm curious to hear what others who might be using it think and 
> can tell me about what makes it good and, especially, what makes it bad.
>
> Thanks,
>
> Jim
>
> --
> Jim Rizzo
> Helpdesk Manager
> Providence College Information Technology
> 401-865-1277
> AIM: JRizzoPC
> http://itweb.providence.edu/helpdesk
> http://selfhelp.providence.edu
>
> Find us on Facebook!
> http://www.facebook.com/ProvCollHelpDesk
>
> ___________________________________________________ You are subscribed 
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>
> To subscribe, unsubscribe or search the archives, go to 
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> ___________________________________________________
>
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> To subscribe, unsubscribe or search the archives, go to 
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>
> ___________________________________________________ You are subscribed 
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> To subscribe, unsubscribe or search the archives, go to 
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> To subscribe, unsubscribe or search the archives, go to 
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> ___________________________________________________
>

-- 

++++++++++++++++++++++++++++
Brian Gibson
Systems Administrator
Wheaton College


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    Hi Thomas,<br>
    <br>
    Can you have Spiceworks send the alerts to a distribution list that
    includes you and others? That's one way you can get around the one
    recipient limit you are running into.<br>
    <br>
    Just a thought :-)<br>
    <br>
    <br>
    <p class="MsoNormal"><span style="color:#1F497D"><a
          moz-do-not-send="true" href="mailto:justin.horm@sjca.edu"><span
            style="font-size:10.0pt"></span></a><o:p></o:p></span></p>
    <blockquote
      cite="mid:5281F050AB89754C850BAD750D82E331F3125F@zephyrus.sjc.sjca.edu"
      type="cite">
      <div class="WordSection1">
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <div>
          <div style="border:none;border-top:solid #B5C4DF
            1.0pt;padding:3.0pt 0in 0in 0in">
            <p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">
                Resnet Forum [<a class="moz-txt-link-freetext" href="mailto:RESNET-L@LISTSERV.ND.EDU">mailto:RESNET-L@LISTSERV.ND.EDU</a>] <b>On
                  Behalf Of </b>Merlino, Thomas<br>
                <b>Sent:</b> Wednesday, December 07, 2011 2:25 PM<br>
                <b>To:</b> <a class="moz-txt-link-abbreviated" href="mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a><br>
                <b>Subject:</b> Re: Spiceworks?<o:p></o:p></span></p>
          </div>
        </div>
        <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">We
            use Spiceworks here to monitor our server subnet.&nbsp; It&#8217;s not
            the best product out there, but it is free.&nbsp; I think
            considering this, it does a decent job.&nbsp; Getting e-mail
            alerts for low drive space is a plus.&nbsp; Right now I&#8217;m not
            sure how to include another person to get the low drive
            space alerts.&nbsp; Both myself and the other person are checked
            to receive the alerts, but right now they are just
            delivering to me.<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">I
            have yet to dive into what else this can do for us.&nbsp; Right
            now, we&#8217;re just using it as a simple &#8220;network health&#8221; tool.&nbsp;
            I just upgraded to the most recent version earlier this
            week.<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">I
            am curious to hear what others say about this as well..<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <div>
          <p class="MsoNormal"><span
              style="font-size:9.0pt;font-family:&quot;Century
              Gothic&quot;,&quot;sans-serif&quot;;color:#1F316B">Thomas
              Merlino, Jr. | </span><span
              style="font-size:9.0pt;font-family:&quot;Century
              Gothic&quot;,&quot;sans-serif&quot;;color:#127814">Mercyhurst
              College</span><span
              style="font-size:9.0pt;font-family:&quot;Century
              Gothic&quot;,&quot;sans-serif&quot;;color:#1F316B"> |
              Technical Administrator for Information Technology<o:p></o:p></span></p>
          <p class="MsoNormal"><span
              style="font-size:10.0pt;font-family:Wingdings;color:gray">(</span><span
              style="font-size:9.0pt;font-family:&quot;Century
              Gothic&quot;,&quot;sans-serif&quot;;color:#1F316B">
              814.824.3240 | </span><b><span
                style="font-size:10.0pt;font-family:&quot;Wingdings
                2&quot;;color:gray">6</span></b><span
              style="font-size:9.0pt;font-family:&quot;Century
              Gothic&quot;,&quot;sans-serif&quot;;color:#1F316B">
              814.824.3009 | </span><span
              style="font-size:10.0pt;font-family:Wingdings;color:#595959">*</span><span
              style="font-size:9.0pt;font-family:&quot;Century
              Gothic&quot;,&quot;sans-serif&quot;;color:#1F316B"> <a
                moz-do-not-send="true"
                href="mailto:tmerlino@mercyhurst.edu">tmerlino@mercyhurst.edu</a><o:p></o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">&nbsp;<o:p></o:p></span></p>
          <p class="MsoNormal"><span
              style="font-size:8.0pt;font-family:&quot;Century
              Gothic&quot;,&quot;sans-serif&quot;;color:black">Schedule
              -&nbsp;Week Beginning Monday, December 5th:<o:p></o:p></span></p>
          <p class="MsoNormal"><span
              style="font-size:8.0pt;font-family:&quot;Century
              Gothic&quot;,&quot;sans-serif&quot;;color:black">Mo:&nbsp;7 AM
              -&nbsp;3 PM&nbsp; | Tu: 7 AM -&nbsp;3 PM&nbsp; | We:&nbsp;7 AM -&nbsp;3 PM&nbsp; | Th: 6 AM
              -&nbsp;2 PM&nbsp; | Fr: 7 AM -&nbsp;3 PM&nbsp;<o:p></o:p></span></p>
          <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
          <p class="MsoNormal"><i><span
style="font-size:8.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#7F7F7F">This
                electronic message and its attachments from Mercyhurst
                College may include information that is confidential and
                may be protected under federal law and/or state law.&nbsp;
                This information is intended for the addressee only.&nbsp; If
                you are not the intended recipient, you are hereby
                notified that any disclosure, copying, distribution or
                action taken in reliance on the contents of this
                information is strictly prohibited.&nbsp; If you have
                received this e-mail in error, please notify the sender
                immediately by replying to the message and deleting this
                material from any computer.<o:p></o:p></span></i></p>
        </div>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <div>
          <div style="border:none;border-top:solid #B5C4DF
            1.0pt;padding:3.0pt 0in 0in 0in">
            <p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">
                Resnet Forum <a moz-do-not-send="true"
                  href="mailto:[mailto:RESNET-L@LISTSERV.ND.EDU]">[mailto:RESNET-L@LISTSERV.ND.EDU]</a>
                <b>On Behalf Of </b>Don Burrhus<br>
                <b>Sent:</b> Wednesday, December 07, 2011 2:14 PM<br>
                <b>To:</b> <a moz-do-not-send="true"
                  href="mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a><br>
                <b>Subject:</b> Spiceworks?<o:p></o:p></span></p>
          </div>
        </div>
        <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">And
            to echo Jim&#8217;s question&#8230;<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">Are
            there any users of Spiceworks out there?&nbsp; &nbsp;&nbsp;(and what do you
            love/hate about it?)<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">In
            the interest of driving responses to Jim&#8217;s query or mine,
            brief responses are far better than none, so tell us what
            you think!<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">-Don
            Burrhus<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">-Stetson
            University<o:p></o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <p class="MsoNormal"><span
style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
        <div>
          <div style="border:none;border-top:solid #B5C4DF
            1.0pt;padding:3.0pt 0in 0in 0in">
            <p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">
                Resnet Forum <a moz-do-not-send="true"
                  href="mailto:[mailto:RESNET-L@LISTSERV.ND.EDU]">[mailto:RESNET-L@LISTSERV.ND.EDU]</a>
                <b>On Behalf Of </b>Rizzo, Jim<br>
                <b>Sent:</b> Sunday, December 04, 2011 9:59 PM<br>
                <b>To:</b> <a moz-do-not-send="true"
                  href="mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a><br>
                <b>Subject:</b> Zendesk<o:p></o:p></span></p>
          </div>
        </div>
        <p class="MsoNormal"><o:p>&nbsp;</o:p></p>
        <div>
          <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;color:black">Anyone
              using Zendesk for the Helpdesk ticketing software? I just
              came across it tonight (yes, on a Sunday) through a
              Facebook ad (that's why I came across it on a Sunday
              night). At brief glance, it looks pretty good. I'm curious
              to hear what others who might be using it think and can
              tell me about what makes it good and, especially, what
              makes it bad. <o:p></o:p></span></p>
          <div>
            <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;color:black"><o:p>&nbsp;</o:p></span></p>
          </div>
          <div>
            <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;color:black">Thanks,<o:p></o:p></span></p>
          </div>
          <div>
            <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;color:black">Jim<o:p></o:p></span></p>
            <div>
              <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;color:black"><o:p>&nbsp;</o:p></span></p>
              <div>
                <div>
                  <p class="MsoNormal"><span
style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;;color:black">--<br>
                      Jim Rizzo<br>
                      Helpdesk Manager<br>
                      Providence College Information Technology<br>
                      401-865-1277<br>
                      AIM: JRizzoPC<br>
                      <a moz-do-not-send="true"
                        href="http://itweb.providence.edu/helpdesk">http://itweb.providence.edu/helpdesk</a><br>
                      <a moz-do-not-send="true"
                        href="http://selfhelp.providence.edu">http://selfhelp.providence.edu</a><br>
                      <br>
                      Find us on Facebook!<br>
                      <a moz-do-not-send="true"
                        href="http://www.facebook.com/ProvCollHelpDesk">http://www.facebook.com/ProvCollHelpDesk</a><o:p></o:p></span></p>
                </div>
              </div>
            </div>
          </div>
        </div>
        <p class="MsoNormal">___________________________________________________
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      </p>
    </blockquote>
    <br>
    <div class="moz-signature">-- <br>
      <br>
      ++++++++++++++++++++++++++++<br>
      Brian Gibson<br>
      Systems Administrator<br>
      Wheaton College<br>
      <br>
    </div>
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