[27101] in resnet
Re: Spiceworks?
daemon@ATHENA.MIT.EDU (Frank Bulk)
Wed Dec 7 22:10:04 2011
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Date: Wed, 7 Dec 2011 21:09:49 -0600
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Frank Bulk <frnkblk@iname.com>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <4EDFCCD6.2050602@wheatoncollege.edu>
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Sometimes a semi-color or comma and then next email address does the trick.
Frank
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Brian
Gibson
Sent: Wednesday, December 07, 2011 2:30 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Spiceworks?
Hi Thomas,
Can you have Spiceworks send the alerts to a distribution list that includes
you and others? That's one way you can get around the one recipient limit
you are running into.
Just a thought :-)
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Merlino,
Thomas
Sent: Wednesday, December 07, 2011 2:25 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Spiceworks?
We use Spiceworks here to monitor our server subnet. It's not the best
product out there, but it is free. I think considering this, it does a
decent job. Getting e-mail alerts for low drive space is a plus. Right now
I'm not sure how to include another person to get the low drive space
alerts. Both myself and the other person are checked to receive the alerts,
but right now they are just delivering to me.
I have yet to dive into what else this can do for us. Right now, we're just
using it as a simple "network health" tool. I just upgraded to the most
recent version earlier this week.
I am curious to hear what others say about this as well..
Thomas Merlino, Jr. | Mercyhurst College | Technical Administrator for
Information Technology
( 814.824.3240 | 6 814.824.3009 | * tmerlino@mercyhurst.edu
Schedule - Week Beginning Monday, December 5th:
Mo: 7 AM - 3 PM | Tu: 7 AM - 3 PM | We: 7 AM - 3 PM | Th: 6 AM - 2 PM |
Fr: 7 AM - 3 PM
This electronic message and its attachments from Mercyhurst College may
include information that is confidential and may be protected under federal
law and/or state law. This information is intended for the addressee only.
If you are not the intended recipient, you are hereby notified that any
disclosure, copying, distribution or action taken in reliance on the
contents of this information is strictly prohibited. If you have received
this e-mail in error, please notify the sender immediately by replying to
the message and deleting this material from any computer.
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Don
Burrhus
Sent: Wednesday, December 07, 2011 2:14 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Spiceworks?
And to echo Jim's question.
Are there any users of Spiceworks out there? (and what do you love/hate
about it?)
In the interest of driving responses to Jim's query or mine, brief responses
are far better than none, so tell us what you think!
-Don Burrhus
-Stetson University
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Rizzo, Jim
Sent: Sunday, December 04, 2011 9:59 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Zendesk
Anyone using Zendesk for the Helpdesk ticketing software? I just came across
it tonight (yes, on a Sunday) through a Facebook ad (that's why I came
across it on a Sunday night). At brief glance, it looks pretty good. I'm
curious to hear what others who might be using it think and can tell me
about what makes it good and, especially, what makes it bad.
Thanks,
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
401-865-1277
AIM: JRizzoPC
http://itweb.providence.edu/helpdesk
http://selfhelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
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++++++++++++++++++++++++++++
Brian Gibson
Systems Administrator
Wheaton College
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lang=3DEN-US link=3Dblue vlink=3Dpurple><div class=3DWordSection1><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Sometimes a semi-color or comma and then next email address does the =
trick.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Frank<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><div><div =
style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowt=
ext'>From:</span></b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowt=
ext'> Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of =
</b>Brian Gibson<br><b>Sent:</b> Wednesday, December 07, 2011 2:30 =
PM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Re: =
Spiceworks?<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'>Hi Thomas,<br><br>Can you have Spiceworks =
send the alerts to a distribution list that includes you and others? =
That's one way you can get around the one recipient limit you are =
running into.<br><br>Just a thought =
:-)<br><br><o:p></o:p></p><blockquote =
style=3D'margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span>=
</b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> =
Resnet Forum [<a =
href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">mailto:RESNET-L@LISTSERV.ND.EDU<=
/a>] <b>On Behalf Of </b>Merlino, Thomas<br><b>Sent:</b> Wednesday, =
December 07, 2011 2:25 PM<br><b>To:</b> <a =
href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a><br>=
<b>Subject:</b> Re: Spiceworks?</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>We use Spiceworks here to monitor our server subnet. It’s =
not the best product out there, but it is free. I think =
considering this, it does a decent job. Getting e-mail alerts for =
low drive space is a plus. Right now I’m not sure how to =
include another person to get the low drive space alerts. Both =
myself and the other person are checked to receive the alerts, but right =
now they are just delivering to me.</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>I have yet to dive into what else this can do for us. Right =
now, we’re just using it as a simple “network health” =
tool. I just upgraded to the most recent version earlier this =
week.</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>I am curious to hear what others say about this as =
well..</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:9.0pt'>Thomas Merlino, Jr. | Mercyhurst College | =
Technical Administrator for Information =
Technology</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:Wingdings;color:gray'>(</span><span=
style=3D'font-size:9.0pt'> 814.824.3240 | </span><b><span =
style=3D'font-size:10.0pt;font-family:"Wingdings 2 =
;color:gray","serif"'>6</span></b><span style=3D'font-size:9.0pt'> =
814.824.3009 | </span><span =
style=3D'font-size:10.0pt;font-family:Wingdings;color:#595959'>*</span><s=
pan style=3D'font-size:9.0pt'> <a =
href=3D"mailto:tmerlino@mercyhurst.edu">tmerlino@mercyhurst.edu</a></span=
><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Schedule - Week Beginning Monday, =
December 5th:</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:8.0pt'>Mo: 7 AM - 3 PM | Tu: 7 AM =
- 3 PM | We: 7 AM - 3 PM | Th: 6 AM - 2 =
PM | Fr: 7 AM - 3 PM </span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span =
style=3D'font-size:8.0pt;font-family:"Calibri","sans-serif";color:#7F7F7F=
'>This electronic message and its attachments from Mercyhurst College =
may include information that is confidential and may be protected under =
federal law and/or state law. This information is intended for the =
addressee only. If you are not the intended recipient, you are =
hereby notified that any disclosure, copying, distribution or action =
taken in reliance on the contents of this information is strictly =
prohibited. If you have received this e-mail in error, please =
notify the sender immediately by replying to the message and deleting =
this material from any computer.</span></i><o:p></o:p></p></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span>=
</b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> =
Resnet Forum <a =
href=3D"mailto:[mailto:RESNET-L@LISTSERV.ND.EDU]">[mailto:RESNET-L@LISTSE=
RV.ND.EDU]</a> <b>On Behalf Of </b>Don Burrhus<br><b>Sent:</b> =
Wednesday, December 07, 2011 2:14 PM<br><b>To:</b> <a =
href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a><br>=
<b>Subject:</b> Spiceworks?</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>And to echo Jim’s question…</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Are there any users of Spiceworks out there? (and =
what do you love/hate about it?)</span><o:p></o:p></p><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>In the interest of driving responses to Jim’s query or mine, =
brief responses are far better than none, so tell us what you =
think!</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>-Don Burrhus</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>-Stetson University</span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'> </span><o:p></o:p></p><div><div =
style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span>=
</b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> =
Resnet Forum <a =
href=3D"mailto:[mailto:RESNET-L@LISTSERV.ND.EDU]">[mailto:RESNET-L@LISTSE=
RV.ND.EDU]</a> <b>On Behalf Of </b>Rizzo, Jim<br><b>Sent:</b> Sunday, =
December 04, 2011 9:59 PM<br><b>To:</b> <a =
href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a><br>=
<b>Subject:</b> Zendesk</span><o:p></o:p></p></div></div><p =
class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p><=
/o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Anyone =
using Zendesk for the Helpdesk ticketing software? I just came across it =
tonight (yes, on a Sunday) through a Facebook ad (that's why I came =
across it on a Sunday night). At brief glance, it looks pretty good. I'm =
curious to hear what others who might be using it think and can tell me =
about what makes it good and, especially, what makes it bad. =
</span><o:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span=
><o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Thanks,</spa=
n><o:p></o:p></p></div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Jim</span><o=
:p></o:p></p><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span=
><o:p></o:p></p><div><div><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>--<br>Jim =
Rizzo<br>Helpdesk Manager<br>Providence College Information =
Technology<br>401-865-1277<br>AIM: JRizzoPC<br><a =
href=3D"http://itweb.providence.edu/helpdesk">http://itweb.providence.edu=
/helpdesk</a><br><a =
href=3D"http://selfhelp.providence.edu">http://selfhelp.providence.edu</a=
><br><br>Find us on Facebook!<br><a =
href=3D"http://www.facebook.com/ProvCollHelpDesk">http://www.facebook.com=
/ProvCollHelpDesk</a></span><o:p></o:p></p></div></div></div></div></div>=
<p class=3DMsoNormal =
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___________________________________________________ =
<o:p></o:p></p></blockquote><p =
class=3DMsoNormal><o:p> </o:p></p><div><p class=3DMsoNormal =
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<br><br>++++++++++++++++++++++++++++<br>Brian Gibson<br>Systems =
Administrator<br>Wheaton College<o:p></o:p></p></div><p =
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