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Re: Spiceworks?

daemon@ATHENA.MIT.EDU (Stan Swizdor)
Wed Dec 7 14:24:06 2011

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Date:         Wed, 7 Dec 2011 14:23:33 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Stan Swizdor <swizdor@cayuga-cc.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To:  <EC241569495CF547A4FC05C882C38F2198CB5D2EE7@ALPHA.ad.stetson.edu>

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I would also like to add if I may: Are there any Spiceworks users in the CN=
Y area?
I would like to hear from you also.

Thanks !

Stanley Swizdor
Cayuga Community College
Microcomputer Lab Administrator
197 Franklin St.
Auburn, NY 13021
315-255-1743 ext. 2334
swizdor@cayuga-cc.edu

From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Don Burrh=
us
Sent: Wednesday, December 07, 2011 2:14 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Spiceworks?

And to echo Jim's question...

Are there any users of Spiceworks out there?    (and what do you love/hate =
about it?)

In the interest of driving responses to Jim's query or mine, brief response=
s are far better than none, so tell us what you think!

-Don Burrhus
-Stetson University





From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Rizzo, Ji=
m
Sent: Sunday, December 04, 2011 9:59 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Zendesk

Anyone using Zendesk for the Helpdesk ticketing software? I just came acros=
s it tonight (yes, on a Sunday) through a Facebook ad (that's why I came ac=
ross it on a Sunday night). At brief glance, it looks pretty good. I'm curi=
ous to hear what others who might be using it think and can tell me about w=
hat makes it good and, especially, what makes it bad.

Thanks,
Jim

--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
401-865-1277
AIM: JRizzoPC
http://itweb.providence.edu/helpdesk
http://selfhelp.providence.edu

Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue vli=
nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'f=
ont-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I would a=
lso like to add if I may: Are there any Spiceworks users in the CNY area?<o=
:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;fo=
nt-family:"Calibri","sans-serif";color:#1F497D'>I would like to hear from y=
ou also.<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size=
:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p>=
</span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family=
:"Calibri","sans-serif";color:#1F497D'>Thanks !<o:p></o:p></span></p><p cla=
ss=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-=
serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><p class=3DMsoNormal=
><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#=
1F497D'>Stanley Swizdor<o:p></o:p></span></p><p class=3DMsoNormal><span sty=
le=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Ca=
yuga Community College<o:p></o:p></span></p><p class=3DMsoNormal><span styl=
e=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Mic=
rocomputer Lab Administrator<o:p></o:p></span></p><p class=3DMsoNormal><spa=
n style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>197 Franklin St.<o:p></o:p></span></p><p class=3DMsoNormal><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Aubu=
rn, NY 13021<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-=
size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>315-255-1743 =
ext. 2334<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-siz=
e:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>swizdor@cayuga-c=
c.edu<o:p></o:p></span></p></div><p class=3DMsoNormal><span style=3D'font-s=
ize:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o=
:p></span></p><div><div style=3D'border:none;border-top:solid #B5C4DF 1.0pt=
;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b><span style=3D'font-siz=
e:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style=3D'=
font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Resnet Forum [mailto:R=
ESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>Don Burrhus<br><b>Sent:</b> We=
dnesday, December 07, 2011 2:14 PM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<b=
r><b>Subject:</b> Spiceworks?<o:p></o:p></span></p></div></div><p class=3DM=
soNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal><span style=3D'font-size=
:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>And to echo Jim&#=
8217;s question&#8230;<o:p></o:p></span></p><p class=3DMsoNormal><span styl=
e=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:=
p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0=
pt;font-family:"Calibri","sans-serif";color:#1F497D'>Are there any users of=
 Spiceworks out there?&nbsp; &nbsp;&nbsp;(and what do you love/hate about i=
t?)<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0=
pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></spa=
n></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Cal=
ibri","sans-serif";color:#1F497D'>In the interest of driving responses to J=
im&#8217;s query or mine, brief responses are far better than none, so tell=
 us what you think!<o:p></o:p></span></p><p class=3DMsoNormal><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p=
>&nbsp;</o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0p=
t;font-family:"Calibri","sans-serif";color:#1F497D'>-Don Burrhus<o:p></o:p>=
</span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family=
:"Calibri","sans-serif";color:#1F497D'>-Stetson University<o:p></o:p></span=
></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Cali=
bri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMso=
Normal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";c=
olor:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p=
>&nbsp;</o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0p=
t;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span=
></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Cali=
bri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><div styl=
e=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>=
<p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"Tahoma=
","sans-serif"'>From:</span></b><span style=3D'font-size:10.0pt;font-family=
:"Tahoma","sans-serif"'> Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>=
On Behalf Of </b>Rizzo, Jim<br><b>Sent:</b> Sunday, December 04, 2011 9:59 =
PM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Zendesk<o:p></=
o:p></span></p></div></div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><=
p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Tahoma","s=
ans-serif";color:black'>Anyone using Zendesk for the Helpdesk ticketing sof=
tware? I just came across it tonight (yes, on a Sunday) through a Facebook =
ad (that's why I came across it on a Sunday night). At brief glance, it loo=
ks pretty good. I'm curious to hear what others who might be using it think=
 and can tell me about what makes it good and, especially, what makes it ba=
d. <o:p></o:p></span></p><div><p class=3DMsoNormal><span style=3D'font-size=
:10.0pt;font-family:"Tahoma","sans-serif";color:black'><o:p>&nbsp;</o:p></s=
pan></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.0pt;fon=
t-family:"Tahoma","sans-serif";color:black'>Thanks,<o:p></o:p></span></p></=
div><div><p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"=
Tahoma","sans-serif";color:black'>Jim<o:p></o:p></span></p><div><p class=3D=
MsoNormal><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"=
;color:black'><o:p>&nbsp;</o:p></span></p><div><div><p class=3DMsoNormal><s=
pan style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black=
'>--<br>Jim Rizzo<br>Helpdesk Manager<br>Providence College Information Tec=
hnology<br>401-865-1277<br>AIM: JRizzoPC<br><a href=3D"http://itweb.provide=
nce.edu/helpdesk">http://itweb.providence.edu/helpdesk</a><br><a href=3D"ht=
tp://selfhelp.providence.edu">http://selfhelp.providence.edu</a><br><br>Fin=
d us on Facebook!<br><a href=3D"http://www.facebook.com/ProvCollHelpDesk">h=
ttp://www.facebook.com/ProvCollHelpDesk</a><o:p></o:p></span></p></div></di=
v></div></div></div><p class=3DMsoNormal>__________________________________=
_________________ You are subscribed to the ResNet-L mailing list. <o:p></o=
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rchives/resnet-l.html</a> _________________________________________________=
__ <o:p></o:p></p><p class=3DMsoNormal>____________________________________=
_______________ You are subscribed to the ResNet-L mailing list. <o:p></o:p=
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ves/resnet-l.html</a> ___________________________________________________ <=
o:p></o:p></p></div></body></html>=
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